Michael Wörner - Order Manager

Recommended expert

Munich, Germany

Experience

Nov 2021 - Present

4 years 3 months

Munich, Germany

Order Manager

BITMARCK Beratung GmbH

Reviewing and tracking implementation requirements
Ticket handling for major accounts
Developing templates for product process descriptions

Aug 2020 - Dec 2020

5 months

Munich, Germany

IT Service Management / Controlling

Siemens AG

Preparation and presentation of global IT service billing data
Development and implementation of fully automated Excel VBA tools

Jan 2018 - Jul 2019

1 year 7 months

Augsburg, Germany

Project Manager / IT Consultant

Erzdiözese Augsburg

Conversion of telephony and internet connection for 1,000 locations

Jul 2013 - Nov 2019

6 years 5 months

Munich, Germany

IT Consultant

Unify Software and Solutions GmbH & Co. KG

Technical editorial management for the Unify Academy
Implementation of change management

Nov 2012 - Jun 2013

8 months

Munich, Germany

IT Consultant

Atos IT Solutions and Services GmbH

Implementation of ITIL processes for clients
Documentation and reporting

Nov 2011 - Aug 2017

5 years 10 months

Munich, Germany

IT Consultant

Willy Bogner GmbH & Co. KGaA

Development and implementation of a sales forecasting application for the entire business
Subproject lead for the upgrade of the IT-based point-of-sale systems
Rollout of point-of-sale systems in D/A/CH (Win 7/Office 2010)
Various VBA projects:
Development of an 8-year sales forecasting application (stores, outlets, catalog, online trade)
Specialist application in the knitwear area for automated size charts
Automated sales books with database connection and upgrade from Word 2003 to Word 2010
Label printer program
Automated matrix to simplify software deployment on 600 clients

Oct 2010 - Present

15 years 4 months

Self-employed IT Consultant

Specializations: IT service management of global billing data; IT project management and leadership of various IT projects; management of a technical editorial team; documentation work; process development (change management); programming Visual Basic applications in the Microsoft Office environment; template design; digitization; development of digital stamps and dialogs to support digital workflows

Oct 2010 - Nov 2011

1 year 2 months

Munich, Germany

IT Consultant

Munich Clinic

Subproject lead for quality assurance of the network consolidation of 5000 clients and 500 servers

Aug 2007 - Sep 2009

2 years 2 months

Munich, Germany

Assistant and Deputy to Management

City Parfumery Rathjen GmbH

Aug 2003 - Jun 2007

3 years 11 months

Aschheim, Germany

Sports Manager / Golf Operations Manager

Golfpark Munich Aschheim GmbH & Co. KG

Feb 2003 - Jun 2003

5 months

Berlin, Germany

Pre-Sales Systems Engineer

MQSoftware GmbH

Oct 1999 - Dec 2002

3 years 3 months

Ismaning, Germany

IT-Consultant

Candle GmbH

Jul 1995 - Sep 1999

4 years 3 months

Munich, Germany

Mainframe Software Developer

Bayerische Vereinsbank AG

Skills

Core Competencies:

Professional: Several Years Of Experience In Banking, Trading, And It Environments; Project Management, Process Control, Business Analysis, Best Practice Consulting, Procurement, Administration
Methodological: Organization, Conception, Coordination, And Implementation Of Projects, Focusing On Procurement & Logistics, Quality Management, Accounting, And Human Resources
Social: Teamwork, Cooperation, Conflict Resolution, Communication Skills, Sense Of Responsibility, Consistency, Commitment, Empathy
Individual: High Intrinsic Motivation, Perseverance, Independence, Resilience, Strong Willingness To Learn And Perform

Other Skills – Software:

Microsoft Office (Very Good)
Visio (Very Good)
Project (Good)
Access (Basic)
Visual Basic (Very Good)
Various Industry-specific Software (Erp, Administrative Software)
Adobe Acrobat (Very Good, Incl. Javascript)
Adobe Livecycle Designer (Very Good, Incl. Javascript And Formcalc)
Adobe Framemaker (Very Good)

Specializations:

It Service Management Of Global Billing Data
It Project Management / Project Leadership Of Various It Projects
Management Of A Technical Documentation Department, Documentation Tasks
Process Development (Including Change Management)
Programming Visual Basic Applications In The Microsoft Office Environment, Template Design, Digitization
Development Of Digital Stamps And Dialogs To Support Digital Workflows