Björn K. - Epic Owner, Business Process Consultant

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Munich, Germany

Experience

Dec 2022 - Dec 2024

2 years 1 month

Munich, Germany

Epic Owner, Business Process Consultant

Telefónica Germany GmbH & Co. OHG

Conceptual migration and organizational/technical process development of payment and billing processes (Payment & Billing) from legacy systems to a new B2B and mass market technology stack.
Responsible for correctly capturing requirements into Epics and User Stories, blueprinting, implementation support, as well as E2E testing of the implementation following the SAFe Agile Framework methodology, creating process and interface documentation, and sprint demos.
Setting up knowledge management based on Confluence and SharePoint, including employee training.

Dec 2021 - Aug 2022

9 months

Frankfurt am Main, Germany

Business Analyst, Solution Consultant

equensWorldline SE

Conceptual migration of card processes (issuer migration) and client reporting to banks and card schemes from legacy systems to a new platform.
Organizational/technical process development to take over mandatory and required reporting and implement it in a new output system.
Standardization of the service and reporting portfolio and related processes.
Setting up knowledge management based on Confluence and SharePoint, including employee training.

Sep 2021 - Dec 2021

4 months

Wiesbaden, Germany

Provider Management and Consulting

DG Nexolution (vormals DG Verlag)

Supporting the Provider Management department to ensure IT security requirements (BAIT, MaRisk, KWG) during outsourcing, and creating internal emergency plans (BCM, DR) and control systems (ICS) to comply with and further develop these requirements.
Handling VISA and Mastercard mandates.

Sep 2020 - Sep 2021

1 year 1 month

Gütersloh, Germany

Product Owner, Business Analyst, Solution Consultant

Bertelsmann BFS Finance GmbH

Conceptual development of a fully automated, AML-compliant company and business partner identification module with determination of the ultimate beneficial owner(s).
UI/UX design of a web interface to control and configure the module and template-based output of results.
Organizational/technical process development for GDPR-compliant data processing.
Reading, understanding and applying various regulatory requirements and capturing them in Epics and User Stories for software implementation.
Creating a fork for alternative scenarios such as supply chain/sustainability law.

Jan 2020 - Jun 2020

6 months

Wiesbaden, Germany

Project Management, Product Management Support, Consulting

DG Nexolution (vormals DG Verlag)

Project management and product management support for an HCE-based Android payment app to achieve certification with the industry association.
Project management for a new physical credit card program (personalization and production, validation and approval).
Consulting and support for setting up a Provider Management department/vendor management.

Jan 2019 - Oct 2019

10 months

Gütersloh, Germany

Data Analyst / Interface Analyst

Bertelsmann BFS Finance GmbH

Analyzing regulatory and business requirements to create a data warehouse of corporate data by the market-leading credit agencies.
Analysis, testing, and BI of corporate data and interface specifications for technical integration.
Advising the client on regulatory requirements and technical implementation of an AML-compliant credit agency.

Jan 2018 - Dec 2018

1 year

Munich, Germany

Senior Product Consultant

Wirecard Bank

Analyzing regulatory and business requirements and creating implementation proposals and concepts.
Coordination and agile project management of technical integrations and improvements around the core banking system and card-based banking products.
Implementing regulatory requirements (NPP, POG, MaRisk).
Standardization of the product portfolio and processes.
Advising fintech companies in lending and factoring, such as Billie, Face Value and others.

Sep 2013 - Dec 2017

4 years 4 months

Senior Technical Consultant

Wirecard Technologies

Analyzing regulatory and business requirements and creating implementation proposals and concepts for card-based financial products.
Agile project and product management in financial services, such as issuing, acquiring, payment gateways and mobile payment apps and wallets.
Handling RFIs/RFPs.
Coordination and project management of technical integrations and customer projects in eCommerce, saving & loyalty, credit cards and mobile payments with HCE & NFC.
Advising fintech companies such as Savedroid, N26 and others.

Sep 2012 - Aug 2013

1 year

Software Development Project Manager

RatePAY GmbH

Implementing payment and credit decision solutions into customer and partner systems, advancing shop plugins and interfaces.
Managing internal and external development resources.

Nov 2011 - Aug 2012

10 months

Technical Integration Project Manager eCommerce

RatePAY GmbH

Integrating credit agencies, risk management systems & payment service providers (PSP) with RatePAY GmbH and the Otto Group systems, as well as with online retailers and marketplace platforms.

Oct 2010 - Apr 2011

7 months

Herzogenaurach, Germany

Quality Assurance and User Acceptance Testing Team Lead

it-testpro GmbH

Coordinating and executing quality assurance and acceptance tests for eCommerce and CRM systems.
Client: Adidas AG in Herzogenaurach

Sep 2009 - Sep 2010

1 year 1 month

Technical Consultant

it-testpro GmbH

Requirements analysis and test case creation for the trial operation of the European train control and signaling system ETCS/ERTMS on the Munich-Ingolstadt-Nuremberg field test track. Client: Bombardier Transportation, in close cooperation with Deutsche Bahn and the Federal Railway Authority.
Setting up an in-house software and hardware testing department and test automation for VoIP network devices and services. Clients: SNOM AG in Berlin, Swisscom AG in Zurich.

Feb 2009 - Aug 2009

7 months

Subproject Lead System Integration

it-testpro GmbH

Large-scale project ‘Refactoring Miles & More’ loyalty platform.
Clients: Lufthansa Systems AG in Frankfurt am Main, Loyalty Partner Solutions in Munich (Payback)

Aug 2008 - Jan 2009

6 months

Los Angeles, United States

Team Lead with Personnel Responsibility

Jamba GmbH / Fox Media Entertainment

Launch of the music download platform “MySpace Music” for the MySpace division, QA of WAP & SMS services, mobile music & video streaming, content delivery & mobile billing for Fox Media Entertainment markets in Canada, USA and Brazil through mobile carriers.

Aug 2006 - Jul 2008

2 years

Berlin, Germany

Quality Assurance Analyst

Jamba! GmbH

QA of content & platform for the launch of the music download platform “Jamba Music”, WAP & SMS services, mobile music & video streaming, content delivery & mobile billing for all German providers: E-Plus, Vodafone, T-Mobile and O2 (Telefonica).