Michael S. - Win11 Local Rollout Manager

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Kahl am Main, Germany

Experience

Jan 2022 - Sep 2024

2 years 9 months

Win11 Local Rollout Manager

Hansewerk Group (E.On)

The Hansewerk Group (a subsidiary of E.On) is planning the upgrade of its PC inventory from Windows 10 to Windows 11.
At the same time, core technical components are being changed. These include the software distribution from Microsoft SCCM to Intune and sign-in to Azure AD.
Around 2,800 PCs are migrated as part of this project.
The migration is carried out by our corporate IT providers, either by reinstalling the existing machine in place or by replacing it.
The external consultant performs the following tasks as part of the assignment:
Administrative coordination with the providers on the required software packages.
Reviewing the lists provided by the providers and aligning them with the affected business units.
Organizing tests of the newly scripted software packages in collaboration with the business units and providers.
Selecting and naming the staff responsible for testing in coordination with the affected business units.
Arranging dates for software acceptance between the named business unit representative and the providers.
Documenting and storing the business unit's approval form.
In case of issues, the project team member follows up and escalates them with the providers.
Rollout planning at site and department level and carrying out the rollout: no more than half of the employees at any site or department may be migrated at the same time.
The WAN capacity of a site must be taken into account when scheduling rollouts; the amount of data to be transferred must not overload the connection.
The choice of user rollout dates depends on the software packages available at the time of the rollout; a user's rollout may only take place if all needed software packages are available on that date.

Jan 2021 - Dec 2021

1 year

Change and Release Manager

ITZ Bund

Functional and technical production monitoring of applications.
Proactive consulting on possible issues and risks in the cloud.
Deriving, defining, and implementing problem-solving strategies.
Communicating and explaining issues and their impact in a way suited to the audience.
Coordination of implementation with the client's business and technical contacts (stakeholder communication).
Designing and planning infrastructure and interfaces for the operation of standard software.
Structuring the operational takeover of third-party software.
Implementing suitable measures, taking into account functional and non-functional requirements (e.g., high system availability), along with thorough quality assurance.
Planning, initiating, and monitoring suitable actions for problem resolution and compliance with the service agreement (Incident Management).
Planning, initiating, and monitoring appropriate measures for infrastructure enhancement and optimization (Change Management).
Final quality assurance of the implemented measures.
Supporting production managers.
Scale: approx. 1,000 clients.

Aug 2020 - Dec 2020

5 months

Aschaffenburg, Germany

Volunteer External IT Consultant

Government of Lower Franconia

Working in the “Corona Tracing Team” and responsible for the digital workplace.
Release, test, and patch management for the “Digital Workspace” of the health departments in Lower Franconia, focusing on their specific applications (R32, SurvNet, SORMAS).
Rolling out home office workstations.
Observing cloud policies.
Actively helping track infection chains and contain them (issuing quarantine orders).
Scale: approx. 1,400 clients.

Sep 2018 - Mar 2020

1 year 7 months

Bad Homburg, Germany

External IT Consultant, Interim Lead for Rollout, Test Management and Release Management Subprojects

Fresenius Netcare

Development and setup of release management concepts for Workplace and Productivity Platforms as part of a Windows 10 rollout with Office 365 and Office 2016.
Creating a release calendar covering Windows 10 managed workplace, Office 365, managed client applications, patch management, and more.
Considering the Microsoft Evergreen approach and its dependencies.
Independently planning and controlling releases based on IT demands and vendor changes.
Aligning release contents with clients and involved IT departments.
Planning and managing release scope, resource requirements, release readiness, and creating implementation plans.
Participating in ITSM committees for planning and approving releases.
Independently leading and coordinating all activities involved in release implementation.
Scale: approx. 20,000 clients.

Feb 2018 - Aug 2018

7 months

Cottbus, Germany

External IT Consultant, Subproject Leader for Digital Workplace Rollout

Lausitz Energie AG

Leading a team for detailed planning and execution of a client rollout (Windows 10 including Office 2016 / Office 365) with accompanying application migration and decoupling of decentralized systems.
Managing communications.
Analyzing the current status and assessing the work package planning, including resources (with optimization proposals).
Coordinating workflows for client development, rollout, commissioning, and architecture (network decoupling); coordinating with other application-related subprojects and providing the infrastructure (especially reviewing and clarifying interfaces for required services and applications, both local and central).
Coordinating dependencies at the client level.
Scale: approx. 4,000 clients.

Sep 2017 - Jan 2018

5 months

Munich, Germany

External IT Consultant, Project Coach and Change Manager

Bavarian Ministry of Justice

Project coach and change manager for preparing a rollout to Windows 10 including Office 2016 / Office 365.

Feb 2017 - Aug 2017

7 months

Berlin, Germany

IT Consultant, Project Manager

KPMG

Project manager for an upgrade from SharePoint 2007 to SharePoint 2013.
Project planning, control and management of the project in coordination with the involved subprojects (Exchange, Lync), aligning project planning with stakeholders.
Change and communication management.
SPOC for communication with stakeholders.

Oct 2016 - Jan 2017

4 months

Frankfurt, Germany

IT Consultant, Technical Subproject Lead for Rollout

Commerzbank AG

Technical subproject lead for the rollout as part of the group-wide "Access Management International" project.
Created an end user handout.
Transferred the concept for moving the old authorization dynamics into the new BMI logic.
Rolled out a middleware.
Communicated with the bank's relevant departments about the new authorization concept.
Focused also on change and communication management, as well as incident and problem management.
ITSM using ServiceNow.
SPOC for communication with stakeholders.

Oct 2015 - Aug 2016

11 months

Frankfurt, Germany

IT Consultant, Project Manager

Commerzbank AG

Project manager for an upgrade from Windows XP and MS Office 2003 to Windows 10 and MS Office 2013.
Project planning, control and management of the project in alignment with the involved projects (Exchange, Lync), planning and controlling the branches in cooperation with the bank's departments.
Performed communication and change management.
Also focused on introducing test and release management.
Also focused on incident and problem management.
ITSM using ServiceNow.
SPOC for communication with stakeholders.
Scope: approx. 64,000 clients.
Environment: Windows 10, Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint, HPSM.

Oct 2014 - Mar 2015

6 months

Nuremberg, Germany

IT Consultant, Project Manager

Schaeffler Group

Project manager for an upgrade from MS Office 2007 to MS Office 2013.
Project planning, control and management of the project with involvement of the other projects (Exchange, Lync), change and communication management, advising and coordinating project planning with the client's department heads until project completion.
ITSM using ServiceNow.
SPOC for communication with stakeholders.
Scope: approx. 50,000 clients.
Environment: Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

Jan 2014 - Sep 2014

9 months

Hanover, Germany

Information Technology Consultant, Rollout Manager

Talanx Versicherung AG

Rollout manager for the "APS-Rollout" project.
Project and rollout planning for a migration from Windows XP to Windows 7 and Office 2013 on thin clients.
Management, monitoring and leadership of the project during the entire rollout.
Technical and operational management of the rollout pilot at the Hannover and Cologne sites, including the migration from SharePoint 2007 to SharePoint 2013.
Scale: approx. 8,000 clients.

Nov 2012 - Jun 2013

8 months

Frankfurt, Germany

Information Technology Consultant, Windows 7 Rollout Project Lead

KfW-Bank

Project lead for the "WINDOWS 7 Rollout" on behalf of Dell.
Project management, planning and scheduling of the rollout for a migration from Windows XP to Windows 7 and Office 2013.
Management and control of the entire migration, project responsibility in close cooperation with the end customer.
Also responsible for change management and communication management.
Scale: approx. 8,500 clients.

Feb 2012 - Nov 2012

10 months

Munich, Germany

IT Consultant, Project Lead

E.ON

Project lead for various projects for the client E.ON on behalf of HP.
Planning, monitoring and management of each project, coordinating and aligning project planning with stakeholders until project completion.
Scale: approx. 88,000 clients.
Environment: Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

Dec 2010 - Dec 2011

1 year 1 month

Wolfsburg, Germany

IT Consultant

Volkswagen AG

Project planning for a migration of the Active Directory to Windows Server 2008 R2.
Planning an email migration to Exchange 2010.
Project management, monitoring and management of the complete migration project, in coordination with involved projects (i.e. Win7 migration).
Aligning and coordinating project planning with stakeholders.
Scale: approx. 250,000 clients.
Environment: Windows Vista, Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

May 2010 - Nov 2011

1 year 7 months

Bern, Switzerland

IT Consultant

Bundesamt für Informatik und Telekommunikation

Project management and planning for the rollout of a Windows 7 migration at the Federal Office of the Interior.
Management, steering and leadership of the entire migration project independently at the individual offices on site.
Aligning and coordinating project planning with office project leads until migration.
Certified as HERMES Swiss Project Team Professional (HSPTP).
Scale: 3,800 clients.
Environment: Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jul 2009 - Feb 2010

8 months

Jena, Germany

IT Consultant, Project Manager AD Integration of ZEISS locations in North America

Carl Zeiss AG

Project Manager "AD Integration of the ZEISS sites in North America".
Steering and management of the entire "Integration Project", coordinating project planning with local IT coordinators on behalf of HP.
Scope: 4,000 clients.
Environment: WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jul 2007 - Jun 2009

2 years

Jena, Germany

IT Consultant, (Sub-) Project Manager

Carl Zeiss AG

(Sub-) Project Manager for "various projects for ZEISS customers", such as "laptop encryption" and "integration of new sites" on behalf of HP.
Project management, steering and administration of the various projects.
Coordinating project planning with local IT coordinators.
Scope: 12,000 clients.
Environment: WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jan 2007 - Jun 2007

6 months

Jena, Germany

IT Consultant, Project Manager Rollout DMS

Carl Zeiss AG

Project Manager for "Rollout DMS".
Project management, oversight and administration of the project under my own responsibility, cooperation with the customer, aligning rollout planning with local IT coordinators, taking over rollout management, planning and directing rollout technicians on behalf of HP.
Scope: 5,000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Nov 2006 - Dec 2006

2 months

Berlin, Germany

External IT Consultant, Project Manager for part of the Railion procedure client redesign

German Rail (Railion)

Project Manager for part of the "Railion procedure client redesign".
Project management, analysis of the existing "procedure clients", design of a new client, coordination of collaboration among involved projects, rollout planning, technical responsibility for 4 staff.
Scope: approx. 2,500 clients.
Environment: WINDOWS XP, WINDOWS 2000, IBM OS/2, MS Word, MS Excel, MS PowerPoint, MS Project.

Sep 2006 - Nov 2006

3 months

Bern, Switzerland

External IT Consultant, Project Manager for part of the CCM hotline redesign

SWISSCOM Fixnet

Project Manager for part of the "CCM hotline redesign".
Project leadership, coordination of the responsible subsystems, oversight of development and integration tests.
Planning and management of the IVR system rollout, coordination of external suppliers, technical responsibility for 6 staff.
Environment: WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project, Notrel IVR, SAP RMCA.

Aug 2006 - Aug 2006

1 month

Düsseldorf, Germany

External IT Consultant, Project Manager Website Discovery

Cognis AG

Project manager "Website Discovery".
Project management, managing and planning the "Website Discovery Teams", evaluating the completed questionnaire, initial validation of the questionnaire with local editors, job design and setting up website access, technical responsibility for 8 employees.
Scope: approx. 8,000 clients in 48 countries.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Word, MS Excel, MS Project.

Oct 2005 - Jul 2006

10 months

Bern, Switzerland

External IT Consultant, Project Manager for Workplace 2006 Development

Swiss Federal Railways (SBB)

Project manager for the "Workplace 2006" development on behalf of Swisscom IT Services.
Project management, client engineering management, leading the packaging process, liaising with SBB, overseeing development and integration tests, tuning the rollout, planning the rollout with local IT managers, planning and supervising rollout technicians, technical responsibility for 5 employees (client engineering) and 70 employees (packaging).
Scope: 16,000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project, SMS 2003.

Mar 2005 - Sep 2005

7 months

Cologne, Germany

External IT Consultant, Technical Project Manager in the CSI XP Rollout 2005 project

Gothaer Insurance

Technical Project Manager in the CSI XP Rollout 2005 project.
Monitoring the development of XP clients, reviewing and validating existing hardware and software, consolidating software, planning and coordinating the rollout, monitoring hardware suppliers, supervising and planning rollout technicians, quality assurance of collected data on hardware and software specifications.
Scope: approx. 6,500 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Nov 2004 - Jan 2005

3 months

Frankfurt, Germany

External IT Consultant, Project Manager for the XP Client Rollout in Branches

Dresdner Bank

Project Manager in the "XP Client Rollout in Branches" project.
Overseeing integration tests, reviewing test results, scheduling test dates, aligning the rollout plan with local IT managers for around 800 branches.
Scope: 20,000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, WINDOWS 2000, MS Word, MS PowerPoint, MS Project.

Apr 2004 - Oct 2004

7 months

Wiesbaden, Germany

External IT Consultant, Project Manager in the XP Client Rollout project

Hessian Center for Data Processing

Project Manager in the "XP Client Rollout" project.
Implementing an existing concept for a client rollout.
Supervising rollout technicians working closely with product owners, coordinating the rollout with departments.
Executing the rollout in the pilot phase, developing improvements with system engineers.
Scope: 1,650 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Nov 2003 - Jan 2004

3 months

Hanover, Germany

External IT Consultant, Project Manager for the "XP Client Rollout" Project

TUI AG

Project manager for the "XP Client Rollout" project.
Project management for the overall XP rollout planning, overseeing rollout technicians, working closely with product owners, coordinating the rollout with departments.
Project support for NT4 migration, software distribution with OnCommand, shaping rollout processes according to ITIL.
Scale: approx. 4500 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Sep 2003 - Oct 2003

2 months

Frankfurt, Germany

External IT Consultant

Sinius GmbH

Onsite at Deutsche Bank AG.
Developed a catalog of measures to improve performance and stability of existing IT infrastructure in a specialized department.
Implemented Reuters RWT, standardized service processes according to ITIL.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Aug 2003 - Sep 2003

2 months

Frankfurt, Germany

External IT Consultant

Sinius GmbH

Onsite at Deutsche Bank AG.
Supported the technical competence center in creating specifications and cost estimates, coordinated with providers, aligned with other departments, attended meetings, gathered customer requirements, acted as central technical contact for sales advisors and delivery managers, project management.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Sep 2002 - Jul 2003

11 months

Frankfurt, Germany

External IT Consultant

Andreae-Noris Zahn AG

Replaced the existing NOVELL and NT4 environment with Windows Terminal Server, rolled out XP clients, took an active role in Microsoft operations, coordinated projects with the client, redesigned processes according to ITIL, assisted with NT4 domain migration, managed software distribution with SMS and RADIA, developed and tested the core client.
Scale: approx. 1500 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project, Citrix.

Jan 2002 - Jul 2002

7 months

Darmstadt, Germany

External IT Consultant, Project Lead

Deutschen Post AG

Led operational coordination, oversaw the rollout, supported the organization, monitored service processes according to ITIL standards, managed the field team, provided project management for a Windows XP rollout.
Managed the "Desktop XP Migration" project, supported an NT4 domain migration, handled software distribution with TV SAX.
Scale: approx. 110,000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Nov 2001 - Dec 2001

2 months

Frankfurt, Germany

External IT Consultant

Andreae-Noris Zahn AG

Analyze the existing server farm, evaluate consolidation of the mixed environment with WINDOWS.
Coordinate project activities between departments, project management for desktops under WIN 2000.
Scope: approx. 1500 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Jul 2001 - Oct 2001

4 months

Munich, Germany

External IT Consultant

Siemens AG

Create and review the plan to replace Windows NT with Windows 2000, coordinate project activities between departments and the external service provider, manage project activities, represent the project externally.
Scope: approx. 50,000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

May 2001 - Jun 2001

2 months

Frankfurt, Germany

External IT Consultant

Deutschen Bank

Migrate department from WIN NT 4.0 to WINDOWS 2000 with LINUX firewalls, rollout of WIN2000 clients, development of the standard client.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.
Scope: approx. 500 clients.

Nov 2000 - Apr 2001

6 months

Düsseldorf, Germany

External IT Consultant, Team Trainer

NOKIA AG

Team trainer in a team of 4, organize, plan and document TIVOLI rollouts.
Implement rollouts in the TIVOLI-DMO area.
Scope: 700 servers.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Oct 2000 - Oct 2000

1 month

Frankfurt, Germany

External IT Consultant, Team Trainer

Deutschen Bank

Team trainer in a team of 7, organize, plan and document the migration from OS/2 to NT, manage NT servers, rollout of NT4 clients.
Scope: approx. 1000 clients.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Jan 2000 - Sep 2000

9 months

Frankfurt, Germany

External IT Consultant

Dresdner Bank

Planning and documenting operational processes for server administration in branches.
Managing servers.
Scale: about 1400 servers.
Environment: WINDOWS NT 4.0, WINDOWS XP, MS Office, MS PowerPoint, MS Project.

Sep 1998 - Dec 1999

1 year 4 months

Frankfurt, Germany

External IT Consultant, Project Management

DG Bank

Project management in coordinating foreign branches and conducting tests for the Year 2000 issue.
System administration of a Windows NT test environment, including connections to AS/400 and SUN Solaris.
Technical support for foreign branches on EURO and Year 2000 technical issues.
Scale: over 300 clients, 35 servers.

Jun 1996 - Aug 1998

2 years 3 months

Zürich, Switzerland

External IT Consultant, Project Management

UBS AG

Project management for one of the biggest IT projects in Switzerland (rolling out 25,000 NT workstations), including setting up effective OS-level problem resolution for Win NT clients, integrating various systems (IBM 3070, IBM AS/400, Unix variants, CTOS-E, OS/2 and all Windows versions) into the heterogeneous environment of a major bank, and building an Ethernet-based LAN.
Providing support at branches for consulting systems.
Professional team management.
Scale: 25,000 clients.

May 1990 - May 1996

6 years 1 month

Laufach, Germany

Assistant to the IT Manager

Eisenwerke F. W. Düker GmbH & Co KG

System administration of mixed networks (DOS/Windows, Windows NT, UNIX, CTOS) and integrating them into a company-wide network with LanManager for AIX or Windows NT.
Project support for all IT-related projects, systems, consulting and coordination with departments.
User support for hardware and software issues.
Testing software applications in the company.
Installing various systems and connecting PCs to a host system via LAN.
Acting head of the department during the IT manager's absence.