Michael Seitz - Win11 Local Rollout Manager

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Kahl am Main, Germany

Experience

Jan 2022 - Sep 2024

2 years 9 months

Win11 Local Rollout Manager

Hansewerk Gruppe (E.On)

Hansewerk Gruppe (a subsidiary of E.On) is planning to upgrade its PC fleet from Windows 10 to Windows 11.
At the same time, core technical components are being updated, particularly software deployment from Microsoft SCCM to Intune and sign-in to Azure AD.
About 2,800 PCs will be migrated as part of this project.
Our corporate IT providers carry out the migration by either reinstalling the existing machine in place or swapping it for a new one.
As the external consultant, I perform the following activities under contract:
Administrative coordination with providers on required software packages.
Reviewing provider-submitted lists and aligning with affected business units.
Organizing tests of the newly scripted software packages in collaboration with business units and providers.
Selecting and naming test-responsible staff in coordination with the business units.
Scheduling software acceptance meetings between the appointed business unit representative and the providers.
Documenting and filing the business unit’s approval form.
Tracking and escalating issues to providers when problems arise.
Rollout planning at site and department levels, and execution of the rollout: never more than half of a location’s or department’s staff may be migrated at the same time.
Considering a site’s WAN capacity in scheduling to avoid overloading the connection with rollout data.
Scheduling user rollouts depends on availability of required software packages; a user’s rollout can only proceed if all needed packages are available on the rollout date.

Jan 2021 - Dec 2021

1 year

Change and Release Manager

ITZ Bund

Business and technical production monitoring of applications.
Proactive advice on potential cloud-related issues and risks.
Deriving, formulating, and implementing problem-solving strategies.
Communicating issues and impacts clearly for different audiences.
Coordinating implementation with the client’s technical and business contacts (stakeholder communication).
Designing and planning infrastructure and interfaces for running standard software.
Structuring the takeover of third-party software operations.
Executing measures while considering functional and nonfunctional requirements (e.g. system high availability) and extensive quality assurance.
Planning, initiating, and monitoring measures for problem resolution and meeting service agreements (Incident Management).
Planning, initiating, and monitoring measures for infrastructure development and optimization (Change Management).
Final quality assurance of implemented measures.
Supporting production managers.
Scope: about 1,000 clients.

Aug 2020 - Dec 2020

5 months

Aschaffenburg, Germany

Volunteer External IT Consultant

Regierung von Unterfranken

Member of the "Corona Tracing Team" and responsible for the digital workplace.
Release, test, and patch management for the health offices’ "Digital Workplace" in Unterfranken, focusing on specific health office applications (R32, SurvNet, SORMAS).
Rollout of home office workstations.
Following cloud guidelines.
Active support in tracking and containing infection chains (issuing quarantine orders).
Scope: 1,400 clients.

Sep 2018 - Mar 2020

1 year 7 months

Bad Homburg, Germany

External IT Consultant, Interim Lead of Rollout/Test/Release Management Subprojects

Fresenius Netcare

Developed and set up release management concepts for Workplace and Productivity Platforms during a Windows 10 rollout combined with Office 365/Office 2016.
Created a release calendar for Windows 10 managed workplace, Office 365, managed client applications, patch management, and more.
Accounted for Microsoft’s Evergreen approach and its dependencies.
Independently planned and managed releases based on IT demands and vendor changes.
Aligned release content with clients and IT departments involved.
Planned and managed release scope, resource needs, readiness, and implementation plans.
Participated in ITSM committees for release planning and approval.
Independently led and coordinated all activities in release execution.
Scope: 20,000 clients.

Feb 2018 - Aug 2018

7 months

Cottbus, Germany

External IT Consultant, Subproject Leader Rollout of Digital Workplace

Lausitz Energie AG

Led a team to plan and execute a client rollout (Windows 10 including Office 2016/Office 365) with application migration and decoupling of decentralized systems.
Managed communications.
Analyzed current status and assessed work package plans including resources (with optimization suggestions).
Coordinated client development, rollout, commissioning, architecture (network decoupling), and aligned with other application subprojects and infrastructure setup (checking and clarifying interfaces for required services and apps, local and central).
Managed client-level dependencies.
Scope: 4,000 clients.

Sep 2017 - Jan 2018

5 months

Munich, Germany

External IT Consultant, Project Coach and Change Manager

Bayerisches Justizministerium

Project coach and change manager preparing for a Windows 10 rollout including Office 2016/Office 365.

Feb 2017 - Aug 2017

7 months

Berlin, Germany

IT Consultant, Project Manager

KPMG

Project manager for upgrading SharePoint 2007 to SharePoint 2013.
Planning, steering, and managing the project in coordination with related subprojects (Exchange, Lync) and stakeholders.
Change and communication management.
Single point of contact for stakeholder communication.

Oct 2016 - Jan 2017

4 months

Frankfurt, Germany

IT Consultant, Technical Subproject Lead in Rollout

Commerzbank AG

Technical subproject lead in the “Rollout” phase of the group-wide “Access Management International” project.
Created an end-user handout.
Adapted the old authorization logic to the new BMI model.
Rolled out middleware.
Communicated with relevant bank departments about the new permission concept.
Focused on change & communication management, incident and problem management.
ITSM using ServiceNow.
SPOC for stakeholder communication.

Oct 2015 - Aug 2016

11 months

Frankfurt, Germany

IT Consultant, Project Manager

Commerzbank AG

Project manager for updating Windows XP and MS Office 2003 to Windows 10 and MS Office 2013.
Planning, controlling, and managing the project in collaboration with Exchange and Lync subprojects, and coordinating branch planning with bank departments.
Performed communication and change management.
Introduced test and release management.
Emphasized incident and problem management.
ITSM using ServiceNow.
SPOC for stakeholder communication.
Scope: about 64,000 clients.
Environment: Windows 10, Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint, HPSM.

Oct 2014 - Mar 2015

6 months

Nuremberg, Germany

IT Consultant, Project Manager

Schaeffler Group

Project manager for upgrading MS Office 2007 to MS Office 2013.
Planned, steered, and managed the project with Exchange and Lync involvement, managed change & communication, and coordinated with department heads through project completion.
ITSM using ServiceNow.
SPOC for stakeholder communication.
Scope: about 50,000 clients.
Environment: Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

Jan 2014 - Sep 2014

9 months

Hanover, Germany

Information Technology Consultant, Rollout Manager

Talanx Versicherung AG

Rollout manager for the “APS-Rollout” project.
Planned project and rollout for migrating Windows XP to Windows 7 and Office 2013 on thin clients.
Managed, controlled, and led the project throughout the rollout.
Technical and operational management of pilot rollouts in Hannover and Cologne, including migrating SharePoint 2007 to SharePoint 2013.
Scope: about 8,000 clients.

Nov 2012 - Jun 2013

8 months

Frankfurt, Germany

Information Technology Consultant, Project Manager Windows 7 Rollout

KfW-Bank

Project manager for the “Windows 7 Rollout” on behalf of DELL.
Managed the planning and scheduling of the migration from Windows XP to Windows 7 and Office 2013.
Oversaw the entire migration project in close collaboration with the client.
Also responsible for change and communication management.
Scope: about 8,500 clients.

Feb 2012 - Nov 2012

10 months

Munich, Germany

IT Consultant, Project Manager

E.ON

Project manager for various E.ON projects on behalf of HP.
Planned, controlled, and managed each project, coordinating with stakeholders through completion.
Scope: about 88,000 clients.
Environment: Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

Dec 2010 - Dec 2011

1 year 1 month

Wolfsburg, Germany

IT Consultant

Volkswagen AG

Planned migration of Active Directory to Windows Server 2008 R2.
Planned email migration to Exchange 2010.
Managed and controlled the full migration project alongside the Windows 7 migration.
Coordinated project planning with stakeholders.
Scope: about 250,000 clients.
Environment: Windows Vista, Windows 7, MS Word, MS Excel, MS PowerPoint, MS Project, MS SharePoint.

May 2010 - Nov 2011

1 year 7 months

Bern, Switzerland

IT Consultant

Bundesamt für Informatik und Telekommunikation

Managed and planned the rollout of a Windows 7 migration at the Federal Office of the Interior.
Directed the entire migration project independently at individual offices onsite.
Coordinated planning with office project managers through migration.
Certified as HERMES Swiss Project Team Professional HSPTP.
Scope: 3,800 clients.
Environment: Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jul 2009 - Feb 2010

8 months

Jena, Germany

IT Consultant, Project Manager AD Integration North America

Carl Zeiss AG

Project manager for “AD Integration of ZEISS sites in North America.”
Managed and coordinated the entire integration project with local IT coordinators on behalf of HP.
Scope: 4,000 clients.
Environment: Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jul 2007 - Jun 2009

2 years

Jena, Germany

IT Consultant, (Sub) Project Manager

Carl Zeiss AG

(Sub) project manager for various ZEISS customer projects, such as laptop encryption and new site integrations on behalf of HP.
Managed and coordinated project activities.
Aligned project planning with local IT coordinators.
Scope: 12,000 clients.
Environment: Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Jan 2007 - Jun 2007

6 months

Jena, Germany

IT Consultant, Project Manager Rollout DMS

Carl Zeiss AG

Project manager for “Rollout DMS.”
Managed and controlled the project independently, coordinated rollout planning with local IT coordinators, led rollout management, and planned and directed rollout technicians for HP.
Scope: 5,000 clients.
Environment: Windows NT 4.0, Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Nov 2006 - Dec 2006

2 months

Berlin, Germany

External IT Consultant, Subproject Leader Railion Client Redesign

Deutschen Bahn (Railion)

Subproject leader for “Railion Client Redesign.”
Managed the project, analyzed existing clients, designed a new client, coordinated with related projects, planned rollout, and oversaw 4 team members.
Scope: about 2,500 clients.
Environment: Windows XP, Windows 2000, IBM OS/2, MS Word, MS Excel, MS PowerPoint, MS Project.

Sep 2006 - Nov 2006

3 months

Bern, Switzerland

External IT Consultant, Subproject Leader CCM Hotline Redesign

SWISSCOM Fixnet

Subproject leader for “Redesign CCM Hotline.”
Led the project, coordinated subsystems, oversaw development and integration tests.
Planned and managed IVR system rollout, coordinated external suppliers, and oversaw 6 team members.
Environment: Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project, Notrel IVR, SAP RMCA.

Aug 2006 - Aug 2006

1 month

Düsseldorf, Germany

External IT Consultant, Project Manager Website Discovery

Cognis AG

Project manager for “Website Discovery.”
Managed and planned discovery teams, reviewed questionnaires, validated with local editors, designed tasks and site accesses, and oversaw 8 team members.
Scope: about 8,000 clients across 48 countries.
Environment: Windows NT 4.0, Windows XP, MS Word, MS Excel, MS Project.

Oct 2005 - Jul 2006

10 months

Bern, Switzerland

External IT Consultant, Project Manager Workplace 2006

Schweizerischen Bundesbahnen (SBB)

Project manager for developing “Workplace 2006” on behalf of Swisscom IT Services.
Managed client engineering, led packaging, liaised with SBB, oversaw development and integration tests, tuned rollout, planned rollout with local IT managers, managed rollout technicians, and oversaw 5 client engineering and 70 packaging staff.
Scope: 16,000 clients.
Environment: Windows NT 4.0, Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project, SMS 2003.

Mar 2005 - Sep 2005

7 months

Cologne, Germany

External IT Consultant, Technical Project Lead CSI XP Rollout 2005

Gothaer Versicherung

Technical project lead for CSI XP Rollout 2005.
Monitored XP client development, validated existing hardware/software, consolidated software, planned and coordinated rollout, managed hardware suppliers, oversaw rollout technicians, and ensured data quality on hardware/software specs.
Scope: about 6,500 clients.
Environment: Windows NT 4.0, Windows XP, MS Word, MS Excel, MS PowerPoint, MS Project.

Nov 2004 - Jan 2005

3 months

Frankfurt, Germany

External IT Consultant, Project Manager XP Client Rollout Branches

Dresdner Bank

Project manager for “XP Client Rollout in Branches.”
Oversaw integration tests, reviewed test results, scheduled tests, and coordinated rollout planning with local IT managers for about 800 branches.
Scope: 20,000 clients.
Environment: Windows NT 4.0, Windows XP, Windows 2000, MS Word, MS PowerPoint, MS Project.

Apr 2004 - Oct 2004

7 months

Wiesbaden, Germany

External IT Consultant, Project Manager XP Client Rollout

Hessische Zentrale Für Datenverarbeitung

Project manager for “XP Client Rollout.”
Implemented an existing client rollout concept.
Supervised rollout technicians working with product owners, and coordinated rollout with departments.
Executed pilot rollouts and developed improvements with system technicians.
Scope: 1,650 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Nov 2003 - Jan 2004

3 months

Hanover, Germany

External IT Consultant, Project Manager XP Client Rollout

TUI AG

Project manager for “XP Client Rollout.”
Managed the entire XP rollout planning, supervised rollout technicians, worked closely with product owners, and coordinated rollout with departments.
Supported migration from NT4, software deployment with OnCommand, and designed ITIL-based rollout processes.
Scope: about 4,500 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Sep 2003 - Oct 2003

2 months

Frankfurt, Germany

External IT Consultant

Sinius GmbH

On site at Deutsche Bank AG.
Developed a catalog of measures to improve performance and stability of the IT infrastructure in a specific department.
Introduced Reuters RWT and standardized service processes per ITIL.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Aug 2003 - Sep 2003

2 months

Frankfurt, Germany

External IT Consultant

Sinius GmbH

On site at Deutsche Bank AG.
Supported the technical competence center in creating specifications and cost estimates, coordinating with providers, aligning with other CC departments, attending meetings, addressing client requirements, and serving as the technical point of contact for sales consultants and delivery managers.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Sep 2002 - Jul 2003

11 months

Frankfurt, Germany

External IT Consultant

Andreae-Noris Zahn AG

Replaced the existing Novell and NT4 environment with Windows Terminal Server, rolled out XP clients, actively supported Microsoft operations, coordinated projects with the client, redesigned processes per ITIL, assisted in migrating an NT4 domain, deployed software via SMS and RADIA, and developed and tested the core client.
Scope: about 1,500 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project, Citrix.

Jan 2002 - Jul 2002

7 months

Darmstadt, Germany

External IT Consultant, Project Lead

Deutschen Post AG

Led operational coordination, monitored the rollout, supported organization, oversaw service processes per ITIL, managed field teams, and handled project management for a Windows XP rollout.
Managed “Desktop XP Migration,” assisted in migrating an NT4 domain, and deployed software with TV SAX.
Scope: about 110,000 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Nov 2001 - Dec 2001

2 months

Frankfurt, Germany

External IT Consultant

Andreae-Noris Zahn AG

Analyzed the server farm and evaluated consolidation of the heterogeneous environment to Windows.
Coordinated project activities across departments and managed desktops under Windows 2000.
Scope: about 1,500 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Jul 2001 - Oct 2001

4 months

Munich, Germany

External IT Consultant

Siemens AG

Created and reviewed the concept for replacing Windows NT with Windows 2000, coordinated project activities between departments and external service providers, and represented the project externally.
Scope: about 50,000 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

May 2001 - Jun 2001

2 months

Frankfurt, Germany

External IT Consultant

Deutschen Bank

Migrated a department from Windows NT 4.0 to Windows 2000 with Linux firewalls, rolled out Windows 2000 clients, and developed the standard client.
Scope: about 500 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Nov 2000 - Apr 2001

6 months

Düsseldorf, Germany

External IT Consultant, Team Trainer

NOKIA AG

Team trainer for a four-person team, organized, planned, and documented TIVOLI rollouts.
Carried out rollouts in the TIVOLI-DMO area.
Scope: 700 servers.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Oct 2000 - Oct 2000

1 month

Frankfurt, Germany

External IT Consultant, Team Trainer

Deutschen Bank

Team trainer for a seven-person team, organized, planned, and documented a migration from OS/2 to NT, managed NT servers, and rolled out NT4 clients.
Scope: about 1,000 clients.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Jan 2000 - Sep 2000

9 months

Frankfurt, Germany

External IT Consultant

Dresdner Bank

Planned and documented operational server administration processes in branches.
Managed servers.
Scope: about 1,400 servers.
Environment: Windows NT 4.0, Windows XP, MS Office, MS PowerPoint, MS Project.

Sep 1998 - Dec 1999

1 year 4 months

Frankfurt, Germany

External IT Consultant, Project Manager

DG Bank

Managed coordination of foreign branches and conducted tests for the Year 2000 issue.
Administered a Windows NT test environment, including AS/400 and SUN Solaris connections.
Provided technical support to foreign branches on EURO and Y2K issues.
Scope: over 300 clients, 35 servers.

Jun 1996 - Aug 1998

2 years 3 months

Zürich, Switzerland

External IT Consultant, Project Manager

UBS AG

Managed one of Switzerland’s largest IT projects (rollout of 25,000 NT workstations), building an effective OS-level problem-solving structure for a Swiss bank’s NT clients and integrating systems like IBM 3070, IBM AS/400, various Unix variants, CTOS-E, OS/2, and all Windows versions in a heterogeneous big bank environment, and setting up an Ethernet LAN.
Provided support to branch staff as part of systems consulting.
Professionally managed the team.
Scope: 25,000 clients.

May 1990 - May 1996

6 years 1 month

Laufach, Germany

Assistant to IT Manager

Eisenwerke F. W. Düker GmbH & Co KG

Administered heterogeneous networks under DOS/Windows, Windows NT, UNIX, and CTOS and integrated them into a company-wide LANManager for AIX or Windows NT network.
Supported all IT projects, systems consulting, and coordinated projects with departments.
Provided user support for hardware and software issues.
Tested software applications for the company.
Installed software systems and set up PC-LAN connections to a host system.
Led the department in the IT manager’s absence.