Advised German large customers on building, running and optimizing their software asset management (SAM)
Service management / customer support
Sales and new client acquisition
Mar 2019 - Sep 2019
7 months
Bonn, Germany
Freelance Management Consultant / Interim Manager
Advising companies on IT management in general and software license / IT asset management (ITAM/SAM) in particular
Oct 2018 - Feb 2019
5 months
Heilbronn, Germany
Global Business Solution Owner SAMSimple (IT Service Manager)
SoftwareONE Deutschland GmbH
Global IT management with service product responsibility for “SAMSimple” (standardized SAM service for small and medium enterprises SME with customers in 82 countries worldwide)
Feb 2015 - Sep 2018
3 years 8 months
Ulm, Germany
Practice Leader Managed SAM (IT Service Manager)
Axians IT Solutions GmbH (formerly Fritz & Macziol)
Built and strategically expanded the managed service software asset management area; incl. product/service development and marketing
Sales; i.e. new client acquisition, key account management at executive/chief level and account management enablement
Project lead for Managed SAM implementations
Service management for ongoing Managed SAM operations (incl. customer contact, staffing, budgeting, controlling etc.)
Key achievements: Launched a completely new service in record time and gained and retained long-term clients (approx. 30 clients with approx. €1M revenue per year)
Jul 2010 - Jan 2015
4 years 7 months
Bonn, Germany
Managing Partner, Principal Consultant
BTP BohlenTechPartner GmbH
Advising companies on IT management in general and software license / asset management (SAM) in particular
Building and running the business; business planning, marketing, resource, delivery and partner management, financial management
Sales for new client acquisition and customer retention
Key achievements: Founded and established a startup focused on the niche of SAM consulting with successful acquisition and services for well-known companies in Germany
Jan 2008 - Jun 2010
2 years 6 months
Bonn, Germany
Group Operations Licence Manager / Overall Project Lead; Vice President IT Management Group Headquarters & Shared Services (GHS)
Deutsche Telekom AG
Operational management of the group-wide software license management for Deutsche Telekom Group; virtual organization with approx. 50 distributed (international) employees
Management and monitoring of software license management for all strategic business units and service providers in the group
Full transformation/project management for the design, setup and roll-out of group license management (approx. 20 project staff, budget: approx. €5M)
Key achievements: Achieved compliance for the group with major software vendors, saving approx. €30M p.a.
Responsible for IT and voice infrastructure for GHS; i.e. classic telecom, VoIP and mobile communication for GHS employees (approx. 22,000) and executives across the group (approx. 2,900)
Budget responsibility: approx. €35M
Personnel responsibility: approx. 70 employees
Key achievements: Nationwide roll-out of VoIP, introduction of enterprise architecture management (EAM), standardization of IT workplace systems
Responsible for procurement systems of T-Systems (national and international; especially SAP SRM & MM), multi-project management
Budget responsibility: approx. €10M
Personnel responsibility: 5 direct reports + functional leadership of distributed procurement system staff (8 national, 10 international)
Key achievements: International roll-out of the standard e-procurement system (SAP SRM), international standardization of procurement systems, establishment of eSourcing
Feb 2003 - Apr 2005
2 years 3 months
Bonn, Germany
Associate Partner
Deutsche Telekom AG, Inhouse Consulting (ICT)
Advising internal clients on e-business and IT topics
IT strategy, potential analysis, concept and implementation support, business process (re-)engineering, (re-)organization, project management
Apr 1999 - Dec 2002
3 years 9 months
Düsseldorf, Germany
Principal Consultant
PricewaterhouseCoopers Unternehmensberatung GmbH
Service unit financial services; especially banking
E-procurement (esp. SAP SRM Enterprise Buyer professional); cost/benefit analysis, selection, concept and implementation
SAP MM module (procurement)
Document and workflow management systems
Business process (re-)engineering, project management
May 1997 - Mar 1999
1 year 11 months
Düsseldorf, Germany
Consultant
INTEGRATA Unternehmensberatung GmbH
Document and workflow management
SAP SD module (sales)
Business process (re-)engineering
Languages
German
Native
English
Advanced
Spanish
Elementary
French
Elementary
Education
Oct 1991 - Jun 1997
Westfälische Wilhelms-Universität Münster
Diploma in Business Informatics · Business Informatics · Münster, Germany
Aug 1988 - Jun 1991
GAD Gesellschaft für automatische Datenverarbeitung eG
Data Processing Clerk · Münster, Germany
Certifications & licenses
ISO/IEC 19770-1 Practitioner
ITAM Forum
Certified Software Asset Manager
IATAM International Association of Information Technology Asset Managers, Inc.
Professional Scrum Master I
Scrum.org
Professional Scrum Product Owner I
Scrum.org
FlexNet Manager Suite
Flexera
Certified Microsoft Licensing Microsoft Professional (MLP) Trainer
Microsoft
PRINCE2 Foundation
Microsoft Certified Technology Microsoft Specialist: Designing, Assessing, and Optimizing Software Asset Management (SAM)
Microsoft
ITIL V3 Foundation
TÜV Süd
Certification: SAP R/3 Application Consultant Module SD