Martin F. - Rollout Manager | FRATCH

en
de

Waiblingen, Germany

Experience

Apr 2022 - Dec 2024

2 years 9 months

Munich, Germany

Rollout Manager

BMW Group

Agile digital project (worldwide) at BMW Group Munich in the position of an international Rollout Manager

Communication, coordination and validation of the roadmap for each stakeholder
Coordination and recording of relevant and necessary stories
Creation of the necessary user stories and market-specific must-haves
Creation and specification of implementable user stories in the backlog
Refinement of the user stories with the development and test team
Monitoring of the entire development of the user stories
Acceptance of the content of the user stories
GoLive and start up support

Oct 2011 - Present

13 years 11 months

Norway

Managing Consultant

freyconsulting

Dealer Management currently on an international level:

Project management and subproject management for the implementation of Dealer Management Systems at car dealers of numerous OEMs
Analysis, design and optimization of business processes
System roll-outs and further development of IT systems
Creating documentation, process and work instructions
Conception and execution of workshops
Training of employees

SalesAssist and CRM currently on an international level:

Project Management "Seller Workplace" for new and used vehicles
Analysis, design and optimization of business processes
System roll-outs and further development of IT systems
Customer data management and customer data protection
Training of employees

Calculation- and contract management for vehicle leasing:

Design and development of application architecture
Consulting the software development
Creation of system documentation
Training of employees

Core IT systems of a “Car Bank”:

Analysis, design and selection of IT systems
Business process analysis and optimization
Development of a concept to integrate industry-specific applications

Digitization of companies and business processes (pan-European):

Consulting, development & implementation of internet platforms
Consulting and implementation of digital business processes
Consulting & support for digital marketing, CRM & Social Media

Oct 1998 - Sep 2011

13 years

Stuttgart, Germany

System Consultant / Project Manager / Process Manager

Emil Frey Gruppe

Introduction of a calculation and contract management system for vehicle and equipment leasing:

Design and development of the application architecture
Consulting for application development
Creation of system documentation
Planning and conducting required employee training
Support for project management

Implementation of a new core banking system:

Analysis, design and selection of IT systems
Business process analysis and optimization
Creation of an integration concept to incorporate industry-specific special applications into the overall system
Consulting on contract arrangements with external service providers
Project management assistance

Account Management:

Company-wide advising and support of clients across all management levels
Expansion and maintenance of client relationships
Identification of new services for clients
Internal and external commissioning of service providers
Participation in proposal development and revenue planning
Assistance with service definition and contract arrangements
Organization and execution of client events
Coordination and co-development of the product portfolio

Project Manager for Dealer Management Systems:

Leading projects to implement a Dealer Management System during the launch of new dealerships
Implementation and further development of the DMS system
Analysis and optimization of business processes in the main areas of service, sales/dealership trade, CRM
Creation of process and work instructions
Planning and conducting workshops and training sessions

Project Manager for Sales Assistant Systems and CRM:

Project management for sales control and seller workplace
Analysis and optimization of business processes
Implementation and further development of the system

Apr 1993 - Sep 1998

5 years 6 months

Stuttgart, Germany

System Consultant

Kleindienst Datentechnik

System technician and consultant for payment transaction solutions.

Implementation of payment transaction and archiving systems at financial institutions.

Introduction and further development of a DMS prototype
System consulting for clients

Summary

Strategic digital project (worldwide) of an automotive OEM as Rollout Manager

Communication, coordination and validation of the roadmap for each stakeholder
Coordination and recording of relevant and necessary stories
Creation of the necessary user stories and market-specific must-haves
Creation and specification of implementable user stories in the backlog
Refinement of the user stories with the development and test team
Monitoring of the entire development of the user stories
Acceptance of the content of the user stories
GoLive and start up support

other past projects: Digitization of companies and business processes (pan-European):

Consulting, development & implementation of internet platforms
Consulting and implementation of digital business processes
Consulting & support for digital marketing, CRM & Social Media

Dealer Management (pan-European):

Project management for Dealer Management Systems
Analysis, design and optimization of business processes
Development of IT systems and System roll-outs
Documentation of Business-Processes and Work-Instructions
Conception and execution of workshops
Training of employees at international level

Sales and CRM (pan-European):

Project Management "Working-Places for sales employees"
Analysis, design and optimization of business processes (sales-area)
Customer data management and customer data protection
Training of employees at international level
Calculation- and contract management for Leasing
Design and development of system application architecture
Consulting the software development
Creation of system documentation
Training of employees

Core IT systems of a “Car Bank”:

Analysis, design and selection of IT systems
Business process analysis and optimization
Development of a concept to integrate industry-specific applications

Languages

German

Native

English

Advanced

Norwegian

Intermediate

Education

Oct 2003 - Jun 2004

European College of Business and Management

Diploma in Management Studies, International Management · London, United Kingdom

Oct 1997 - Jun 2000

CCI

Master Professional of Technical Management, Business Administration · Stuttgart, Germany

Certifications & licenses

Certified Project Management Associate, IPMA Level D

German Association for Project Management e.V.

working practices for Business Consultants

Bundesverband Deutscher Unternehmensberater (BDU)

Certified Process Manager

ibo, Wettenberg

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