Mariacristina Rapetti

Expert in Business Creation and Development

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Rapallo, Italy

Experience

Jan 2025 - Present
1 year 1 month

Expert in Business Creation and Development

FILSE (Liguria Regional Development Agency)

  • Evaluation, mentoring and operational support for startups and innovative SMEs applying for regional and national funding.
  • Support to teams in early-stage and pitch preparation.
Jan 2025 - Present
1 year 1 month

AI Quality Assurance Senior Specialist

Freelance

  • Oversight and validation of AI-generated outputs, with a focus on Prompt Review, Rate & Review and quality assurance.
Jan 2025 - Present
1 year 1 month

Executive Instructor

Prosci Europe

  • Training and change support for multinational companies and large organizations in Italy and Europe.
Jan 2024 - Present
2 years 1 month

Mentor and Trainer

European Innovation Council (European Union)

  • Pro bono mentoring of entrepreneurs, startup founders and emerging leaders in EU innovation programs.
  • Speaker and trainer in change management, negotiation and conflict management.
Jan 2024 - Present
2 years 1 month

Speaker and Facilitator

Richmond Italia Forum

  • Speaker and trainer in national events on company performance, negotiation and change management.
Jan 1996 - Dec 2023
28 years

Head of Operations & Transformation

Multinational US group

Progressive growth from Quality Engineer to COO Italy of a multinational US group. From 2005, in charge of multiple production sites across Europe: Italy, Germany, Switzerland, Hungary, Slovenia, Luxembourg.

  • Coordination of cross-functional teams and lean process implementation.
  • Reorganization, turnaround and international development projects.
  • Operations management in high-pressure or crisis contexts.
  • Integration of family-owned companies into multinational groups after acquisitions.
  • Negotiations with strategic suppliers and complex union relations, including second-level agreements.

Summary

After more than 25 years in the European industry, I now support companies, public institutions and startups in moments where clarity, growth, recovery or simply a new pace is needed. I integrate advanced skills in negotiation, conflict management, and AI-driven business transformation. I am hands-on and speak the language of operations, not that of consultants: I bring concrete tools, active listening, and extensive experience in managing operations and relationships.

Skills

For Companies:

  • Business Process And Organizational Restructuring.
  • Support During Growth Phases Or Generational Transitions.
  • Team Facilitation And Leadership Coaching.
  • Assistance In Times Of Crisis, Redefinition Or Relaunch.
  • Prompting, Prompt Review And Content Moderation Expertise For Data Quality And Ai Training.
  • Integration Of Ai Tools Into Transformation And Innovation Processes.

For Public Administration:

  • Change Management And Digitalization Projects.
  • Training And Mentoring Programs For Executives And Managers.
  • Facilitation Of Inter-institutional Or Participatory Initiatives.
  • Assessment And Monitoring Of Organizational Impact.

For High Schools And Universities:

  • Training Programs Focused On Employability, Soft Skills And Transversal Competences.
  • Career Guidance And Entrepreneurship Development Programs.

Languages

English
Advanced
Italian
Advanced

Education

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MSc · Chemical Engineering

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MSc · Modern Languages and Literature

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Second Level Master’s Degree · Business Crisis Law and Management

Certifications & licenses

International Welding Engineer (IWE)

Licensed Civil And Commercial Mediator, Including International Disputes And Consumer Relations

Prosci Certified Train-the-Trainer Instructor

Prosci

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