Mariacristina Rapetti
Expert in Business Creation and Development
Experience
Expert in Business Creation and Development
FILSE (Liguria Regional Development Agency)
- Evaluation, mentoring and operational support for startups and innovative SMEs applying for regional and national funding.
- Support to teams in early-stage and pitch preparation.
AI Quality Assurance Senior Specialist
Freelance
- Oversight and validation of AI-generated outputs, with a focus on Prompt Review, Rate & Review and quality assurance.
Executive Instructor
Prosci Europe
- Training and change support for multinational companies and large organizations in Italy and Europe.
Mentor and Trainer
European Innovation Council (European Union)
- Pro bono mentoring of entrepreneurs, startup founders and emerging leaders in EU innovation programs.
- Speaker and trainer in change management, negotiation and conflict management.
Speaker and Facilitator
Richmond Italia Forum
- Speaker and trainer in national events on company performance, negotiation and change management.
Head of Operations & Transformation
Multinational US group
Progressive growth from Quality Engineer to COO Italy of a multinational US group. From 2005, in charge of multiple production sites across Europe: Italy, Germany, Switzerland, Hungary, Slovenia, Luxembourg.
- Coordination of cross-functional teams and lean process implementation.
- Reorganization, turnaround and international development projects.
- Operations management in high-pressure or crisis contexts.
- Integration of family-owned companies into multinational groups after acquisitions.
- Negotiations with strategic suppliers and complex union relations, including second-level agreements.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (28 years), Government and Administration (2 years), Professional Services (2 years), and Information Technology (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (28 years), Procurement (28 years), Production (28 years), Strategy (2 years), Human Resources (2 years), and Business Intelligence (1 year).
Summary
After more than 25 years in the European industry, I now support companies, public institutions and startups in moments where clarity, growth, recovery or simply a new pace is needed. I integrate advanced skills in negotiation, conflict management, and AI-driven business transformation. I am hands-on and speak the language of operations, not that of consultants: I bring concrete tools, active listening, and extensive experience in managing operations and relationships.
Skills
For Companies:
- Business Process And Organizational Restructuring.
- Support During Growth Phases Or Generational Transitions.
- Team Facilitation And Leadership Coaching.
- Assistance In Times Of Crisis, Redefinition Or Relaunch.
- Prompting, Prompt Review And Content Moderation Expertise For Data Quality And Ai Training.
- Integration Of Ai Tools Into Transformation And Innovation Processes.
For Public Administration:
- Change Management And Digitalization Projects.
- Training And Mentoring Programs For Executives And Managers.
- Facilitation Of Inter-institutional Or Participatory Initiatives.
- Assessment And Monitoring Of Organizational Impact.
For High Schools And Universities:
- Training Programs Focused On Employability, Soft Skills And Transversal Competences.
- Career Guidance And Entrepreneurship Development Programs.
Languages
Education
MSc · Chemical Engineering
MSc · Modern Languages and Literature
Second Level Master’s Degree · Business Crisis Law and Management
Certifications & licenses
International Welding Engineer (IWE)
Licensed Civil And Commercial Mediator, Including International Disputes And Consumer Relations
Prosci Certified Train-the-Trainer Instructor
Prosci
Profile
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