Karolis Juknys
Development Consultant
Experience
Jan 2024 - Present
2 years 1 monthDevelopment Consultant
Danske Bank
- Lead end-to-end project execution, ensuring timely delivery, stakeholder alignment, and adherence to objectives.
- Design, develop, and deliver engaging training programs tailored to organizational needs, fostering skill development and knowledge sharing.
- Partner with multiple business units to align initiatives, streamline processes, and drive cohesive outcomes.
- Act as a liaison between teams, clients, and leadership, ensuring clear and proactive communication of updates, risks, and milestones.
- Moderate workshops and strategic sessions to drive decision-making, innovation, and action plans.
Jan 2022 - Jan 2024
2 years 1 monthProcess Consultant
Danske Bank
- Facilitate business changes.
- Plan, manage, and execute small to medium-size process improvement initiatives.
- Assist with the analysis and preparation of recommendations that drive greater productivity, reduce waste, or eliminate duplication.
- Participate in reviewing and updating business processes to meet changing business needs.
- Provide guidance on business re-engineering activities for performance improvements.
Feb 2021 - Aug 2021
7 monthsProcess Specialist
Lithuanian Railway
- Make process design and development recommendations to standardize, improve, or redesign processes to meet business needs.
- Work with other teams to manage alignment between company processes and business objectives to optimize business performance.
- Maintain and update documentation of process overviews, details, and process flows.
- Maintain process operational conformance to established quality standards, regulatory and contractual requirements.
Mar 2020 - Oct 2020
8 monthsProcess Manager
Medo.lt
- Performance management system development.
- Create, manage and improve business processes.
- Business process and needs analysis.
- Manage process automation.
Mar 2019 - Aug 2019
6 monthsMarket Research Analyst
All Media Lithuania
- Analyze sales data.
- Perform competitive analysis.
- Research new markets.
- Present reports to the team.
- Advise the sales team on opportunities for sales pitches.
Oct 2018 - Mar 2019
6 monthsRPA Developer
Swedbank
- Implement Blue Prism process solutions in accordance with standard Blue Prism design principles and conventions.
- Work with Business Analyst, SME for process identification and feasibility.
- Perform proof of concepts to help the business recognize the feasibility of an automated solution.
- Identify and communicate the technical implementation requirements.
- Configure new Blue Prism processes and objects and maintain existing repository of codes developed by other developers.
Mar 2018 - Oct 2018
8 monthsProcess Manager
Swedbank
- Identify business process challenges by analyzing process data and metrics.
- Assist in promoting the implementation of best practices.
- Provide training programs on new processes.
- Analyze operating data and statistics to identify opportunities, develop action plans, and implement process improvements.
- Schedule and format time-cards.
- Identify and analyze business processes to be improved.
- Provide technical support for the continuity plan (control of necessary measures / processes) including testing.
- Update KPI reports, tracking, distributing, and analyzing results.
- Reporting, analysis of indicators, presentation of insights and comparisons.
- Assist CC managers in their day-to-day activities (data systematization, preparation of presentations, etc.).
May 2017 - Mar 2018
11 monthsBusiness Intelligence Specialist
Swedbank
- Organize and present findings to upper-level management in a clear and compelling way.
- Take on ad-hoc projects/assignments.
- Create and maintain data repositories, reports, dashboards, and analytical solutions using software tools.
- Develop custom Crystal reports to analyze financial and operating processes.
- Collaborate with power users and IT teams to understand business logic behind each report and identify all end users.
- Gather and analyze business user needs and translate them into proper technical requirements.
Jan 2016 - Nov 2016
11 monthsMarketing Research & Automation Coordinator
Adform
- Clearly express ideas, results and recommendations, both orally and in writing, to peers and management.
- Monitor, analyze and report on campaign performance to maximize ROI and sales.
- Analyze, interpret, and synthesize learnings from research sources, and draw actionable and executable conclusions for stakeholders.
- Automate and improve data integrity for the Marketing and Sales teams.
- Reporting on effectiveness of campaigns and marketing activity.
- Develop content including whitepapers, case studies, comparative articles.
Jun 2013 - Jul 2015
2 years 2 monthsData Analyst
Mark Monitor
- Generate standard and customized reports.
- Run service improvement initiatives.
- Analyze customer service case data and other data sources and provide insights and recommendations to improve efficiency, agent and customer satisfaction.
- Assist in recognizing, investigating, and resolving data discrepancies and anomalies; document problems and service workflow.
Summary
Broad-profile analyst with expertise in process management.
Skills
- Ability To Work With Stakeholders
- Six Sigma, Lean
- Strategic Planning
- Problem-solving Skills
- Project Management
- Collating Information And Interpreting Data For Clients
- Presenting Findings In An Easy-to-understand Way
- Bpmn Methodology
Languages
English
AdvancedLithuanian
AdvancedEducation
Sep 2011 - Jun 2013
Vilnius Gediminas Technical University
Master · Entrepreneurship / Business Management · Vilnius, Lithuania
Sep 2007 - Jun 2011
Vilnius Gediminas Technical University
Bachelor · Engineering Informatics · Vilnius, Lithuania
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