Joyal (Sharosh) Sharosh Monis
Operations Associate
Experience
Operations Associate
Tesla
- Implemented lean manufacturing and 5S initiatives to enhance operational efficiency and workplace organization in the Paint Innovation Center (PIC).
- Increased daily production by 15% by optimizing workforce capacity, managing workflows effectively, and ensuring compliance with standards.
- Structured and designed process improvements to streamline operations.
- Collaborated with quality teams to resolve issues, tracked KPIs, and achieved measurable improvements in performance and efficiency (PLM, action planning).
Operation Associate (Work Student)
Flink
- Assisted in managing daily operational tasks, including scheduling, dispatch coordination, and inventory tracking to support team efficiency and ensure timely stock updates and smooth warehouse workflow.
- Reduced supply chain disruptions by 30% through process optimization and proactive issue resolution by identifying bottlenecks and implementing solutions to meet delivery KPIs.
- Provided structured onboarding and training to new hires, ensuring adherence to operational SOPs and reinforcing best practices to maintain quality and safety standards.
- Led data analysis projects to monitor performance metrics and uncover inefficiencies, developing actionable insights that improved warehouse operations and delivery speed.
Sales and Business Development Team Lead
Royal Enfield Pvt
- Worked as a business analyst CRM (2018-2020), gathering requirements, analyzing market trends, and supporting strategic decisions to drive sales performance using tools like JIRA and Confluence.
- Developed and implemented effective sales strategies to meet division objectives and maximize sales growth across key markets utilizing CRM tools like Microsoft Dynamics 365.
- Supervised and trained a high-performing sales team, ensuring consistent achievement of targets and optimal customer satisfaction levels using performance tracking tools.
- Conducted targeted outreach efforts, including cold calling and prospecting, to generate new business opportunities and expand market presence leveraging tools like LinkedIn.
- Built and nurtured long-term relationships with clients, identifying their needs and providing tailored solutions to support business growth using CRM systems for effective communication and follow-up.
Business Development Executive / Executive Assistant (Work Student)
AU Small Finance Bank
- Analyzed insurance portfolios to identify trends in premium collections, claims, and customer retention; supported market analysis for pricing and product strategy.
- Gathered business requirements to streamline policy servicing, underwriting, qualification, and compliance processes; facilitated collaboration with cross-functional teams on audit alignment.
- Developed Excel-based dashboards, integrated automated solutions, and supported automation-focused projects to improve and expand reporting accuracy and reduce turnaround time for customer service operations.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (5.5 years), Food and Beverage (1.5 years), Transportation (1.5 years), and Banking and Finance (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Business Intelligence (5.5 years), Operations (4.5 years), Marketing (4 years), Sales (4 years), Production (1.5 years), and Quality Assurance (1.5 years).
Summary
Detail-oriented and proactive Business Analyst with hands-on experience in requirement gathering, stakeholder communication, Agile/Scrum methodologies, and testing coordination. Adept at bridging the gap between business needs and technical solutions.
Successfully executed a cross-functional project at Royal Enfield, collaborating with marketing, accessories, and insurance departments, and delivering a solution aligned with strategic objectives.
Skills
- Operational Excellence
- Project Management
- Performance Management
- Project Procurement
- Customer Success
- Lean Management
- Cmr Systems
- Kpi Tracking
- Strategic Planning & Execution
- Lean Manufacturing
- Crm Systems
- Microsoft Excel
- Powerpoint
- Office 365
- Salesforce
- Microsoft Dynamics
- Jira
- Confluence
- Agile Methodologies
- Kpi Tracking
- Email Marketing
- Erp
- Kyc
Languages
Education
University of Europe for Applied Sciences
MBA, Business Administration · Business Administration · Berlin, Germany
Milagres College
Bachelor of Commerce · Commerce · Mangaluru, India
Certifications & licenses
Agile Project Management Professional Certificate
Atlassian
Business Analysis 'A To Z' Master Class
Udemy
Profile
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