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Joyal (Sharosh) Sharosh Monis

Operations Associate

Joyal Sharosh Monis
Berlin, Germany

Experience

Oct 2023 - Mar 2025
1 year 6 months

Operations Associate

Tesla

  • Implemented lean manufacturing and 5S initiatives to enhance operational efficiency and workplace organization in the Paint Innovation Center (PIC).
  • Increased daily production by 15% by optimizing workforce capacity, managing workflows effectively, and ensuring compliance with standards.
  • Structured and designed process improvements to streamline operations.
  • Collaborated with quality teams to resolve issues, tracked KPIs, and achieved measurable improvements in performance and efficiency (PLM, action planning).
Jun 2022 - Sep 2023
1 year 4 months

Operation Associate (Work Student)

Flink

  • Assisted in managing daily operational tasks, including scheduling, dispatch coordination, and inventory tracking to support team efficiency and ensure timely stock updates and smooth warehouse workflow.
  • Reduced supply chain disruptions by 30% through process optimization and proactive issue resolution by identifying bottlenecks and implementing solutions to meet delivery KPIs.
  • Provided structured onboarding and training to new hires, ensuring adherence to operational SOPs and reinforcing best practices to maintain quality and safety standards.
  • Led data analysis projects to monitor performance metrics and uncover inefficiencies, developing actionable insights that improved warehouse operations and delivery speed.
Jun 2018 - Apr 2022
3 years 11 months

Sales and Business Development Team Lead

Royal Enfield Pvt

  • Worked as a business analyst CRM (2018-2020), gathering requirements, analyzing market trends, and supporting strategic decisions to drive sales performance using tools like JIRA and Confluence.
  • Developed and implemented effective sales strategies to meet division objectives and maximize sales growth across key markets utilizing CRM tools like Microsoft Dynamics 365.
  • Supervised and trained a high-performing sales team, ensuring consistent achievement of targets and optimal customer satisfaction levels using performance tracking tools.
  • Conducted targeted outreach efforts, including cold calling and prospecting, to generate new business opportunities and expand market presence leveraging tools like LinkedIn.
  • Built and nurtured long-term relationships with clients, identifying their needs and providing tailored solutions to support business growth using CRM systems for effective communication and follow-up.
Jun 2016 - Dec 2017
1 year 7 months

Business Development Executive / Executive Assistant (Work Student)

AU Small Finance Bank

  • Analyzed insurance portfolios to identify trends in premium collections, claims, and customer retention; supported market analysis for pricing and product strategy.
  • Gathered business requirements to streamline policy servicing, underwriting, qualification, and compliance processes; facilitated collaboration with cross-functional teams on audit alignment.
  • Developed Excel-based dashboards, integrated automated solutions, and supported automation-focused projects to improve and expand reporting accuracy and reduce turnaround time for customer service operations.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Automotive (5.5 years), Food and Beverage (1.5 years), Transportation (1.5 years), and Banking and Finance (1.5 years).

Automotive
Food and Beverage
Transportation
Banking and Finance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Business Intelligence (5.5 years), Operations (4.5 years), Marketing (4 years), Sales (4 years), Production (1.5 years), and Quality Assurance (1.5 years).

Business Intelligence
Operations
Marketing
Sales
Production
Quality Assurance

Summary

Detail-oriented and proactive Business Analyst with hands-on experience in requirement gathering, stakeholder communication, Agile/Scrum methodologies, and testing coordination. Adept at bridging the gap between business needs and technical solutions.

Successfully executed a cross-functional project at Royal Enfield, collaborating with marketing, accessories, and insurance departments, and delivering a solution aligned with strategic objectives.

Skills

  • Operational Excellence
  • Project Management
  • Performance Management
  • Project Procurement
  • Customer Success
  • Lean Management
  • Cmr Systems
  • Kpi Tracking
  • Strategic Planning & Execution
  • Lean Manufacturing
  • Crm Systems
  • Microsoft Excel
  • Powerpoint
  • Office 365
  • Salesforce
  • Microsoft Dynamics
  • Jira
  • Confluence
  • Agile Methodologies
  • Kpi Tracking
  • Email Marketing
  • Erp
  • Kyc

Languages

English
Advanced
Hindi
Advanced
Kannada
Advanced
German
Elementary

Education

Feb 2022 - Mar 2023

University of Europe for Applied Sciences

MBA, Business Administration · Business Administration · Berlin, Germany

Jun 2015 - Mar 2018

Milagres College

Bachelor of Commerce · Commerce · Mangaluru, India

Certifications & licenses

Agile Project Management Professional Certificate

Atlassian

Business Analysis 'A To Z' Master Class

Udemy

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Joyal based?

Joyal is based in Berlin, Germany.

What languages does Joyal speak?

Joyal speaks the following languages: English (Advanced), Hindi (Advanced), Kannada (Advanced), German (Elementary).

How many years of experience does Joyal have?

Joyal has at least 8 years of experience. During this time, Joyal has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 2 years. Note that Joyal may not have shared all experience and actually has more experience.

What roles would Joyal be best suited for?

Based on recent experience, Joyal would be well-suited for roles such as: Operations Associate, Operation Associate (Work Student), Sales and Business Development Team Lead.

What is Joyal's latest experience?

Joyal's most recent position is Operations Associate at Tesla.

What companies has Joyal worked for in recent years?

In recent years, Joyal has worked for Tesla, Flink, and Royal Enfield Pvt.

Which industries is Joyal most experienced in?

Joyal is most experienced in industries like Automotive, Banking and Finance, and Food and Beverage. Joyal also has some experience in Transportation and Logistics.

Which business areas is Joyal most experienced in?

Joyal is most experienced in business areas like Business Intelligence, Operations, and Marketing. Joyal also has some experience in Sales, Customer Service, and Production/Manufacturing.

Which industries has Joyal worked in recently?

Joyal has recently worked in industries like Automotive, Food and Beverage, and Transportation and Logistics.

Which business areas has Joyal worked in recently?

Joyal has recently worked in business areas like Business Intelligence, Marketing, and Sales.

What is Joyal's education?

Joyal holds a Master in Business Administration from University of Europe for Applied Sciences and a Bachelor in Commerce from Milagres College.

Does Joyal have any certificates?

Joyal has 2 certificates. These include: Agile Project Management Professional Certificate and Business Analysis 'A To Z' Master Class.

What is the availability of Joyal?

Joyal is immediately available for suitable projects.

What is the rate of Joyal?

Joyal's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Joyal?

To hire Joyal, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 870-1030 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.