Joann (H.) Jeong
Co-founder & CEO
Experience
Oct 2021 - Nov 2022
1 year 2 months Berlin, Germany
Co-founder & CEO
Jetty
- Jetty is a Candidate Experience solution for HR Teams to offer candidates an inclusive and transparent hiring portal.
- Raised 100k EUR in angel investments for product development and for building team.
- Led Sales, Customer Support, Operations, Marketing, Operations, Fundraising for the company and product.
- Led product discovery and product development of the MVP with our pilot customer (Berlin FinTech with 200+ FTEs).
- Responsible for all external stakeholder engagements (customers, partnerships, advisors, investors).
Apr 2021 - Sep 2021
6 months Berlin, Germany
Strategy & Product Ops, employee #1
Denario
- Denario is a B2B payments solution for SMBs in Europe; 1.4m EUR pre-seed funding.
- Owned all user research, user testing, and onboarding of beta users.
- Led sales pipeline for initial product launch - mainly driven by cold outreach, door-to-door sales, and content marketing.
- Responsible for ongoing product discovery and agile product development with 7 Engineers and 1 Designer.
Nov 2019 - Apr 2021
1 year 6 months Berlin, Germany
Business Operations, Interim Product Manager
N26
- N26 is a European neo-bank operating across 24 markets; Series E FinTech at $9bn valuation.
- Owned Customer Onboarding (Sign-up and KYC) segment and OKRs: KYC conversion, MAU growth, CAC reduction.
- Responsible for 2-reportees include development plans, project planning, scope reviews.
- Led org-level initiatives and product launches with key stakeholders incl. C-Level, Product, Compliance, Legal, Growth, Customer Operations, External Partners - Projects incl. International Expansion, BaFin compliance requirements, new internal tools onboarding, US market growth.
- Led Sign-up and KYC project management for international expansion into France— incl. working with French regulators, RFP for new KYC partner, business case & budget planning, and operational launch readiness.
- Vendor Management – Key counterpart for N26‘s identity verification partners (€10m+ in annual contract value); leading monthly forecasting, contract negotiations; collaboration on regulatory changes, joint feature launches, and RFQ’s for new partnerships (led 2 RFPs and 2 RFI’s).
- Interim Product Manager — Supported team of 12 (10 Engineers, 1 Designer, 1 User Researcher); led product discovery and roadmap delivery for Sign-up and Know-Your-Customer (KYC) initiatives.
Mar 2018 - Sep 2019
1 year 7 months New York, United States
Associate Management Consultant
goetzpartners
- Independent management consulting firm with 14 offices in 11 countries; a Bain & Company spin-off.
- FMCG – Beauty & Cosmetics (>$10bn revenue) | Organizational Redesign (New York, NY): Re-design of E2E engineering organization to optimize product commercialization from R&D to production.
- Engagement with Steering Committee consisting of Global Strategy and Supply Chain executives to define value proposition, new target operating model including process landscape, and business case implications.
- Design of new matrix organization model (350+ FTE across 10+ manufacturing plants, 20+ engineering functions).
- European Hi-Tech Industrials | Commercial Due Diligence (Munich, Germany): Due Diligence for hi-tech visual inspection company including strategic options.
- Assessment of product/technology portfolio, market & industry dynamics, end-applications, and end-customers to define growth strategies and potential acquisition targets for the company.
Languages
English
Native
Korean
Advanced
Education
Aug 2015 - Dec 2015
Singapore Management University
Singapore
Northeastern University, D’Amore-McKim School of Business
Bachelor of Science · Business Administration · Boston, United States · 3.5
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