Jan S.
User Experience User Interface Research Development
Experience
Mar 2025 - Present
7 monthsFrankfurt, Germany
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Deutsche Bahn
- In this project, the digitalization of Deutsche Bahn is the focus.
- The goal is to optimize information display in the maintenance of rail vehicles.
- For this, our specially developed software is used.
- My focus is on designing the interfaces.
- Communication and further development are user-centered, in close collaboration with focus groups through interviews.
- Tools & Methods: Figma, UX, UI
Jun 2023 - Mar 2025
1 year 10 monthsBetzdorf, Germany
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Schäfer Shop
- The aim of this project was to optimize the conversion rate of one of Germany's leading B2B online shops.
- A special focus was on optimizing the search, self-service, and checkout.
- Based on solid A/B tests and qualitative research methods, including user tests and interviews, I systematically improved the virtual shopping experience.
- At the same time, I developed concepts for AI-powered sales consultants.
- Tools & Methods: Figma, UX, UI
May 2023 - Jun 2023
2 monthsNuremberg, Germany
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Cueconcept
- In this project, I worked on a 3D showroom used to present products to clients like Siemens over video conferences.
- I defined the UX and UI and developed a feature that displays videos and PDFs in the showroom.
- The UX had to be optimized for a three-dimensional space.
- Tools & Methods: Figma, UX, UI
Aug 2022 - Feb 2023
7 monthsBonn, Germany
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Deutsche Telekom
- I worked on two different projects: an AI strategy involving various Telekom touchpoints and the MagentaZuhause app.
- Through hyper-personalization, users' needs will be captured in the future, and smart devices will be connected and used.
- Tools & Methods: Figma, Sketch, UX, UI
May 2021 - Aug 2021
4 monthsBerlin, Germany
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BVG
- I optimized an onboarding process that was very complex due to legal restrictions.
- I worked closely with a UX researcher, with whom I validated ideas in short iterations.
- In the end, we kept the process very precise.
- Tools & Methods: Axure, UX
Mar 2021 - Aug 2022
1 year 6 monthsCologne, Germany
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Carglass
- My main task was to optimize the conversion rate of the appointment booking funnel.
- There were several touchpoints that led customers to book an appointment.
- We used hypotheses like A/B tests, Google Analytics, user interviews, and user tests to validate the UX.
- I also improved the design system.
- Tools & Methods: Figma, Sketch, UX, UI
Jan 2021 - Mar 2021
3 monthsBerlin, Germany
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Adag Payroll Services
- In this project, an Android app was developed for managing extras.
- Adag Payroll employees could use the application to track the working hours and expenses of cast members on the TV set.
- The app was designed for quick and efficient use and kept the UX very simple to allow a fast start.
- Tools & Methods: Sketch, UX, UI, Android
Dec 2020 - Dec 2020
1 monthCologne, Germany
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Digitas Pixelpark
- I developed the strategy for a pitch, researched the web for forward-looking UX methods and modern technologies.
- With full effort, I pushed my creativity to create approaches that had never been seen before.
- As an outcome, I developed the pitch presentation.
- Tools & Methods: Axure, UX
Oct 2020 - Nov 2020
2 monthsBerlin, Germany
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Healy World
- In this project, I designed the UX and UI for a dashboard that allowed the sellers of the Healy product to keep track of their earnings and sales figures.
- We used gamification to motivate users and improve workflows.
- Decisions could be made based on up-to-date information.
- Tools & Methods: Figma, UX, UI
Aug 2020 - Oct 2020
3 monthsBerlin, Germany
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Columba
- In this project, we developed an MVP for funeral directors.
- The SaaS platform lets directors handle their daily tasks and access various work tools.
- Different data from end customers was collected.
- Tools & Methods: Sketch, UX, UI
Apr 2020 - Jun 2020
3 monthsDüsseldorf, Germany
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PwC
- The goal was to develop a B2B mobile app to protect company employees from the coronavirus.
- The faster a solution was in place, the sooner comprehensive protection was available.
- To fight the virus, a simple user experience had to be created in a very short time.
- Tools & Methods: Sketch, UX, UI, Android
Oct 2019 - Apr 2020
7 monthsDüsseldorf, Germany
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Ergo
- For this client, I worked on two different projects.
- The first was a redesign of an appointment booking tool, which enabled a more efficient process.
- The second project focused on the AEM (CMS) interface so that insurance brokers could design company pages.
- User tests validated the users' needs.
- Tools & Methods: Axure, Sketch, UX, UI
Aug 2019 - Oct 2019
3 monthsCologne, Germany
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Digitas Pixelpark
- The end client was Stadtwerke Düsseldorf, for whom I conceived and designed a login process for their website.
- My review served as the basis for the redesign of the service center portal.
- I conducted an as-is analysis of the user journey.
- Tools & Methods: Sketch, UX, UI
Jul 2019 - Jul 2019
1 monthBerlin, Germany
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Exxeta
- We created initial concepts for the client ista and their heating cost billing platform.
- Various brainstorming sessions and workshops provided ideas and foundational research for the successful tools.
- Tools & Methods: Sketch, UX, UI
Feb 2019 - Apr 2019
3 monthsCologne, Germany
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Avenga
- I worked with two different clients of the agency.
- For HDI, I designed digitization tools for insurance brokers that allowed them to capture customer data digitally.
- For WDR, I designed a platform for TV program producers to collaborate on projects and to search and edit video sequences.
- Tools & Methods: Sketch, UX, UI
Jul 2017 - Jan 2019
1 year 7 monthsFrankfurt, Germany
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Deutsche Bahn
- We designed various apps for DB.
- One application digitized the process of maintaining and improving the rail network, which was previously recorded with paper plans.
- I moderated focus group workshops to clarify requirements.
- With an Android app, the process could be done digitally and much more efficiently.
- Tools & Methods: Sketch, UX, UI, Android
Jan 2017 - Jul 2017
7 monthsNeuss, Germany
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Renault / RCI-Banque
- In this project, a web application for the sales staff of RCI Banque was modernized.
- With the app, leasing loans could be granted to end customers.
- The challenge was high due to the complexity of the financial sector.
- We worked with research methods like focus group interviews and designed the interface based on the results.
- Tools & Methods: Sketch, UX, UI, Web
Nov 2016 - Jun 2017
8 monthsDüsseldorf, Germany
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Vodafone
- I worked on two Android-based applications.
- The first was a chat client preinstalled on Vodafone smartphones.
- The second project was an IoT app for the Indian market, which won a Red Dot Award.
- I analyzed use cases for a dual SIM device through interviews.
- Tools & Methods: Sketch, UX, UI, Android
Jun 2016 - Oct 2016
5 monthsEssen, Germany
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RWE
- In this project, we developed an MVP to promote e-mobility in Germany.
- Since the charging infrastructure was still underdeveloped, we created a digital app that allowed you to share your electric charging station.
- Users could charge their car at others' charging boxes and pay for sharing with a digital currency.
- Tools & Methods: Sketch, UX, UI
Apr 2015 - Apr 2016
1 year 1 monthWillich, Germany
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FinTech Group
- Here we developed various app products.
- These included a 3D trader designed to convince investors of the company's spirit of innovation.
- Another product allowed unlocking different devices and programs via Bluetooth, e.g. on an iPhone without password login.
- Tools & Methods: Photoshop, Illustrator, Xcode, Swift
May 2013 - Mar 2015
1 year 11 monthsGermany
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Medisana Space Technologies
- In this position, I created UX/UI designs for the Vitadock app and the Vitadock online shop.
- The app made it possible to analyze various e-health devices, e.g., a blood pressure monitor whose data was clearly displayed in the app.
- The devices were sold in the Vitadock shop.
- I optimized the conversion rate using Google Analytics and A/B tests.
- Vitadock products were the company's most successful products.
- Tools & Methods: Photoshop, HTML/CSS
Mar 2013 - Mar 2013
1 monthDüsseldorf, Germany
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ADD 2
- I developed animated ad formats for clients like C&A.
- Tools & Methods: Flash, online advertising
Aug 2012 - Jan 2013
6 monthsDüsseldorf, Germany
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TWT Interactive
- In this position, I developed UX/UI concepts for the Zero online shop.
- I also designed newsletter campaigns that communicated offers in the fashion industry.
- Tools & Methods: Photoshop, Illustrator
Languages
German
NativeEducation
Mar 2006 - Dec 2009
Institute for Design
Diploma · Communication Design · Düsseldorf, Germany
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