Recommended expert
Jacqueline Johansson
PMO in the Salesforce Project
Experience
Apr 2022 - Dec 2022
9 monthsPMO in the Salesforce Project
Schaeffler AG
- Project controlling and monitoring in SAP
- Accruals and invoice monitoring
- Budget and cost monitoring
- Onboarding new internal and external project team members
- Salesforce license management
- Scheduling
- Creating presentation materials
Oct 2021 - Feb 2022
5 monthsPMO in the Finance Department
Hexagon
- Invoicing in Navision
- Customer management in Salesforce
- License management
Jun 2021 - Mar 2022
10 monthsIT PMO
Atruvia AG
- Agile project management and support for Tribe Lead and People Lead
May 2020 - Jun 2021
1 year 2 monthsIT PMO
Bitmarck Beratung GmbH
- Implementation of Jira and Confluence
- Planning and conducting workshops
- Optimization of order management
- Communication with clients and service providers
Jun 2019 - Sep 2020
1 year 4 monthsIT project and process management
STS Group AG
- Setting up a PMO department
- Coaching PMO staff
- Management of internal IT projects (project reporting, project monitoring, and controlling)
- Supporting the France business unit in SAP implementation
- Rollout of Jira ticketing tool nationally and internationally
- Implementation of a compliance management system including software nationally and internationally
- Monitoring IT costs and IT contracts
Apr 2018 - Apr 2019
1 year 1 monthPMO Andromeda SWAP project
Ericsson
- Planning for the cluster coordinators
- Processing and optimizing the order process
- Customer representative and stakeholder communication
- Optimizing Ericsson's database and tools with IT, including data collection
Aug 2017 - Dec 2017
5 monthsPersonal Assistant Financial Services
Roland Berger GmbH
- Appointment scheduling and office management
- Travel expense reporting in SAP
- Creating sales funnel sheets
Oct 2008 - Sep 2016
8 yearsProject Manager Office (PMO)
MBDA-Deutschland GmbH
- Audit management
- Project controlling in SAP and Excel
- Contract management and invoicing
- Financial reporting for programs and projects
- Proposal preparation and resource management
- Collaboration with US companies and authorities
Oct 2006 - Sep 2008
2 yearsEU-Project Manager Office
Deutsches Zentrum für Luft- und Raumfahrt e.V. (DLR)
- Administrative management of FP6 and FP7 EU research projects
- Contract management
- Audit management
- Overall coordination (preparing reports, communicating with the European Commission and project partners)
- Project controlling in SAP and Excel
Apr 2004 - Sep 2005
1 year 6 monthsInternal Sales Representative
Texas Instruments Deutschland GmbH
- Optimizing the order process in SAP
- Customer support for purchasing decisions
- Quotation preparation and price negotiations
- Handling customer complaints and returns
Summary
- SAP, MS Office tools including MS Project & MS SharePoint
- JitBit & Jira ticketing tools, Confluence & Jira, ITSM, Salesforce, Navision, Slack
- Project management, traditional & agile (multi-project management)
- Office management & optimization
- Very good technical understanding
- Committed and goal-oriented
- Hands-on mentality
Languages
German
NativeEnglish
AdvancedFrench
AdvancedEducation
Oct 1998 - Jun 2002
London Metropolitan University & FH München
Diploma in Business Administration, double degree (UK & DE) · Business Administration · Munich, Germany
Oct 1984 - Jun 1996
Berthold Brecht Oberschule & Leibniz-Gymnasium, Leipzig
German Abitur · Leipzig, Germany
Certifications & licenses
PMP Certified Project Manager
TÜV Certified Professional Scrum Master & Product Owner
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