Jacqueline J.

PMO in the Salesforce project across three divisions – Automotive; Automotive Aftermarket; Industry

Munich, Germany

Experience

Apr 2022 - Dec 2022
9 months
Germany

PMO in the Salesforce project across three divisions – Automotive; Automotive Aftermarket; Industry

Schaeffler AG

Interim project – Automotive

  • Project controlling & monitoring in SAP
  • Accruals & invoice monitoring
  • Budget & cost monitoring
  • Onboarding of new internal and external project staff
  • Salesforce license management
  • Appointment coordination
  • Preparing presentation materials
Oct 2021 - Feb 2022
5 months

PMO in the finance department

Hexagon

Interim project, part time – Software producer and reseller

  • Invoicing in Navision
  • Customer management in Salesforce
  • License management
Jun 2021 - Mar 2022
10 months
Germany

IT PMO

Atruvia AG

IT service provider for banks

  • Agile project management and support for Tribe Lead and People Lead
May 2020 - Jun 2021
1 year 2 months
Germany

IT PMO

Bitmarck Beratung GmbH

IT service provider for health insurance funds

  • Introduction of Jira & Confluence
  • Planning and running workshops
  • Optimization of order management
  • Communication with clients and service providers
Jun 2019 - Sep 2020
1 year 4 months
Germany

IT project and process management

STS Group AG

Interim project – Automotive

  • Setting up a PMO department
  • Coaching PMO staff
  • Managing internal IT projects (project reporting; project monitoring & controlling)
  • Supporting the France BU with SAP implementation
  • Introducing Jira ticketing tool nationally and internationally
  • Implementing a compliance management system including software nationally and internationally
  • Monitoring IT costs and IT contracts
Apr 2018 - Apr 2019
1 year 1 month
Germany

PMO activities in the Andromeda SWAP Nokia to Ericsson project, client Telekom

Ericsson

Telecommunications

  • Planning for the cluster coordinators
  • Processing & optimizing the ordering process
  • Client representative and stakeholder communication
  • Optimizing Ericsson database & tools with IT including data collection
Aug 2017 - Dec 2017
5 months
Germany

Personal assistant in the Financial Services department

Roland Berger GmbH

Management consulting

  • Appointment coordination & office management
  • Travel expense accounting in SAP
  • Creating sales funnel sheets
Oct 2008 - Sep 2016
8 years
Germany

Project Management Office (PMO)

MBDA-Deutschland GmbH

  • Audit management
  • Project controlling in SAP and Excel
  • Contract management and invoicing
  • Financial reporting for programmes and projects
  • Offer preparation and resource management
  • Collaboration with US companies and authorities
Oct 2006 - Sep 2008
2 years
Germany

EU Project Management Office

Deutsches Zentrum für Luft- und Raumfahrt e.V. (DLR)

  • Administrative management of FP6 and FP7 EU research projects
  • Contract management
  • Audit management
  • Overall coordination (report creation, communication with the European Commission and project partners)
  • Project controlling in SAP and Excel
Apr 2004 - Sep 2005
1 year 6 months
Germany

Internal sales representative

Texas Instruments Deutschland GmbH

  • Optimization of the order process in SAP
  • Customer support during purchase decisions
  • Offer preparation and price negotiations
  • Handling customer complaints and returns

Summary

  • SAP, MS Office tools incl. MS Project & MS SharePoint
  • JitBit & Jira ticketing tool, Confluence & Jira, ITSM, Salesforce, Navision, Slack
  • Project management, classic & agile (multi-project management)
  • Office management & optimization
  • Very good technical understanding
  • Committed and goal oriented
  • Hands-on mentality

Languages

German
Native
English
Advanced
French
Advanced

Education

Oct 1998 - Jun 2002

London Metropolitan University

Diploma in Business Administration · London, United Kingdom

Oct 1998 - Jun 2002

FH München

Diploma in Business Administration · Munich, Germany

Oct 1984 - Jun 1996

Berthold Brecht Oberschule & Leibniz-Gymnasium

High school diploma (Abitur) · Leipzig, Germany

Certifications & licenses

PMP

Professional Product Owner

TÜV

Professional Scrum Master

TÜV

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