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Jacqueline Johansson

PMO in the Salesforce Project

Jacqueline Johansson
Munich, Germany

Experience

Apr 2022 - Dec 2022
9 months

PMO in the Salesforce Project

Schaeffler AG

  • Project controlling and monitoring in SAP
  • Accruals and invoice monitoring
  • Budget and cost monitoring
  • Onboarding new internal and external project team members
  • Salesforce license management
  • Scheduling
  • Creating presentation materials
Oct 2021 - Feb 2022
5 months

PMO in the Finance Department

Hexagon

  • Invoicing in Navision
  • Customer management in Salesforce
  • License management
Jun 2021 - Mar 2022
10 months

IT PMO

Atruvia AG

  • Agile project management and support for Tribe Lead and People Lead
May 2020 - Jun 2021
1 year 2 months

IT PMO

Bitmarck Beratung GmbH

  • Implementation of Jira and Confluence
  • Planning and conducting workshops
  • Optimization of order management
  • Communication with clients and service providers
Jun 2019 - Sep 2020
1 year 4 months

IT project and process management

STS Group AG

  • Setting up a PMO department
  • Coaching PMO staff
  • Management of internal IT projects (project reporting, project monitoring, and controlling)
  • Supporting the France business unit in SAP implementation
  • Rollout of Jira ticketing tool nationally and internationally
  • Implementation of a compliance management system including software nationally and internationally
  • Monitoring IT costs and IT contracts
Apr 2018 - Apr 2019
1 year 1 month

PMO Andromeda SWAP project

Ericsson

  • Planning for the cluster coordinators
  • Processing and optimizing the order process
  • Customer representative and stakeholder communication
  • Optimizing Ericsson's database and tools with IT, including data collection
Aug 2017 - Dec 2017
5 months

Personal Assistant Financial Services

Roland Berger GmbH

  • Appointment scheduling and office management
  • Travel expense reporting in SAP
  • Creating sales funnel sheets
Oct 2008 - Sep 2016
8 years

Project Manager Office (PMO)

MBDA-Deutschland GmbH

  • Audit management
  • Project controlling in SAP and Excel
  • Contract management and invoicing
  • Financial reporting for programs and projects
  • Proposal preparation and resource management
  • Collaboration with US companies and authorities
Oct 2006 - Sep 2008
2 years

EU-Project Manager Office

Deutsches Zentrum für Luft- und Raumfahrt e.V. (DLR)

  • Administrative management of FP6 and FP7 EU research projects
  • Contract management
  • Audit management
  • Overall coordination (preparing reports, communicating with the European Commission and project partners)
  • Project controlling in SAP and Excel
Apr 2004 - Sep 2005
1 year 6 months

Internal Sales Representative

Texas Instruments Deutschland GmbH

  • Optimizing the order process in SAP
  • Customer support for purchasing decisions
  • Quotation preparation and price negotiations
  • Handling customer complaints and returns

Summary

  • SAP, MS Office tools including MS Project & MS SharePoint
  • JitBit & Jira ticketing tools, Confluence & Jira, ITSM, Salesforce, Navision, Slack
  • Project management, traditional & agile (multi-project management)
  • Office management & optimization
  • Very good technical understanding
  • Committed and goal-oriented
  • Hands-on mentality

Languages

German
Native
English
Advanced
French
Advanced

Education

Oct 1998 - Jun 2002

London Metropolitan University & FH München

Diploma in Business Administration, double degree (UK & DE) · Business Administration · Munich, Germany

Oct 1984 - Jun 1996

Berthold Brecht Oberschule & Leibniz-Gymnasium, Leipzig

German Abitur · Leipzig, Germany

Certifications & licenses

PMP Certified Project Manager

TÜV Certified Professional Scrum Master & Product Owner

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