Horst Heidl
Product Manager for Customer Cards
Experience
Independent Consultant, Trainer & Coach
- Designing & implementing loyalty measures (e.g., for Breuninger)
- Acquiring & managing partner companies
- Conducting conflict and team trainings
EnBW AG
- Training manager: sales training & web-based trainings, agency management
- Project manager for franchise partner acquisition: nationwide recruiting
- Key account team lead for utilities: setting up & running a customer loyalty program for energy providers
- Overall project manager for Energia customer card: strategy, budget & implementation
Product Manager for Customer Cards
TeleCash GmbH
- Product development
- Sales activities
- Vendor management
Sales & HR
Vereinte Versicherung; Deutscher Sparkassenverlag; Landesgirokasse
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (16 years), Retail (14 years), Energy (11 years), Insurance (11 years), and Media and Entertainment (11 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (39 years), Human Resources (35 years), Marketing (24 years), Project Management (11 years), Procurement (5 years), and Product Development (5 years).
Summary
Experienced project manager, loyalty expert, and key account manager with many years of experience in the energy sector and extensive expertise in customer loyalty programs. Has a keen sense for audience targeting, building partner networks, and sustainable activation initiatives.
Skills
Project & Product Management
- Leading Cross-department Projects (E.g., Energia Customer Card)
- Strategic And Operational Responsibility (Including Budget)
- Agile Planning & Execution For Sales, Marketing, And Talent Development
Customer Retention & Loyalty
- Implementing Bonus & Loyalty Card Programs
- Building Multi-partner Programs For Enbw And Municipal Utilities
- Many Years Designing And Implementing Customer Retention Measures For The Breuninger Card
Sales & Partner Acquisition
- Securing Franchise And Program Partners
- B2b & B2c Sales Activities
- Setting Up Key Account Structures For Enbw’s Benefits And Loyalty Program (Südbest)
Training, Coaching & Talent Development
- Conducting Conflict Seminars
- Developing Web-based Trainings
- Systemic Coaching
Languages
Education
Stuttgart Technical College for Business Administration
State-certified business administrator, focus: Marketing/Export, HR, Taxes · Business Administration · Stuttgart, Germany
Apprenticeship as a Bank Clerk · Bank Clerk
Profile
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