Erika Martel - Senior IT-Consultant | Software Packaging | Software Delivery

Recommended expert

Warburg, Germany

Experience

Oct 2023 - Jun 2025

1 year 9 months

Senior IT-Consultant | Software Packaging | Software Delivery

WDR

MSI software packaging using Flexera AdminStudio (for standard and application software for Win 10, Win 11, and RDS servers). Package creation using the PowerShell AppDeployment Toolkit.
Quality assurance: install, launch the application with a standard user, uninstall.
Technical customer support.
Workorder/ticket handling in the Remedy system.
Prepare and distribute application and package in MECM.
Conduct technical acceptance with the client.
Coordinated and managed rollout of specialized applications.
MS Office 365 rollout.

Jan 2023 - Sep 2023

9 months

Senior IT-Consultant | Software Packaging | Software Delivery

Provinzial

Creating PSADT templates.
Meetings on process improvement topics.
Software packaging using the PowerShell App Deployment Toolkit.
Deploying applications in MECM.
Customer communication and consulting.

Dec 2022 - Apr 2023

5 months

Senior IT-Consultant | Software Packaging | Software Delivery

OWL IT

Drafting packaging guidelines.
Analyzing errors and providing solutions.
Consulting on the Matrix42 Empirum tool.
Meetings on process improvement topics.

Jul 2022 - May 2023

11 months

Senior IT-Consultant | Software Packaging | Software Delivery

WDR

MSI software packaging using Flexera AdminStudio (for standard and application software for Win 10, Win 11, and RDS servers). Package creation using the PowerShell AppDeployment Toolkit.
Quality assurance: install, launch the application with a standard user, uninstall.
Technical customer support.
Workorder/ticket handling in the Remedy system.
Prepare and distribute application and package in MECM.
Conduct technical acceptance with the client.
Coordinated and managed rollout of specialized applications.

Jul 2022 - Aug 2022

2 months

Senior IT-Consultant | Software Packaging | Software Delivery

Schmersal

Creating PSADT templates.
Software packaging using the PowerShell App Deployment Toolkit.
Customer communication and consulting.
Drafting packaging guidelines.
Meetings on process improvement topics.

Mar 2021 - Apr 2021

2 months

Senior IT-Consultant | Software Packaging | Software Delivery

TK Elevator GmbH

Software packaging using App Deployment ToolKit.
Quality assurance: installation, starting the application with a standard user, uninstallation.

Sep 2018 - Apr 2019

8 months

Senior IT-Consultant | Software Packaging | Software Delivery

BTC IT Services GmbH

Software packaging using Batch, PowerShell.

Jan 2014 - Jun 2022

8 years 6 months

Senior IT-Consultant | Software Packaging | Software Delivery

HZD

MSI, AppV and MSIX software packaging using Flexera AdminStudio (2021 R2) for standard and application software on Win7, Win 10, Win 11, Server 2016, Server 2019 and WTS farm.
Configure and manage the application conflict database.
Quality assurance: installation, starting the application with a standard user, uninstallation.
Prepare the packaging environment.
Coordinate incoming orders and task distribution.
Deputy coordinator.
Create concepts.
Technical customer support.
Participate in project committee meetings.
Coordinate and track changes in the Remedy system, ticket handling.
Conduct workshops.

Jun 2013 - Sep 2013

4 months

Senior IT-Consultant | Software Packaging | Software Delivery

Informationstechnologie

MSI software packaging using Wise Package Studio for standard and application software on Win7, WinXP and Citrix environment.
Quality assurance: installation, starting the application with a standard user, uninstallation.

Oct 2012 - May 2013

8 months

Senior IT-Consultant | Software Packaging | Software Delivery

Arvato GmbH

MSI software packaging using Matrix42 for Win7.
Distribution using Empirum.
Created test scenarios, quality assurance: installation, starting the application with a standard user, uninstallation.

May 2011 - Sep 2012

1 year 5 months

Senior IT-Consultant | Software Packaging | Software Delivery

RedBull, Metro, BASF, Bundeswehr

MSI software packaging with Wise Package Studio and AdminStudio for Win7.
Deployment using LANDesk.
Customer communication and consulting.
Created test scenarios and performed quality assurance: installation, launching the application with a standard user, uninstallation.
Handled RayPack order processing and tracked the packaging process.

Feb 2011 - May 2011

4 months

On-site

Senior IT-Consultant | Software Packaging | Software Delivery

DekaBank

On-site packaging and repackaging with Wise Package Studio.
Created MSI packages and silent setups.
Used VB scripting in the packaging process.
Deployed packages and wrappers for Matrix42 Empirum.
Software conflict management and de-conflicting.
Provided technical support and handled incidents.

Sep 2009 - Jan 2011

1 year 5 months

Senior IT-Consultant | Software Packaging | Software Delivery

Justiz

Provided technical support and handled incidents.
Analyzed errors in packages and edited scripts (Matrix42).
Deployed packages using Matrix42 and integrated and distributed them in Empirum.
Quality assurance: installation, launching the application with a standard user, uninstallation.
Created an installation script (wrapper) with Matrix42.
Supported migration.
Integration tests and test scenarios.
Rollouts with technical support.
Evaluation.

Dec 2008 - Sep 2009

10 months

Senior IT-Consultant | Software Packaging | Software Delivery

Deutsche Post, DHL

Supported and arranged operational approvals.
Supported and arranged functional approvals.
Integration tests and test scenarios.
Rollouts with technical support.
Evaluation.

Skills

Focus Areas:
Software Packaging
Software Distribution
Windows Installer/msi/msix
Ps App Deployment Toolkit
It Consulting
Project Management
Scripting
Quality Assurance
Coordination
Customer Support
Mecm/sccm
Flexera Adminstudio
Windows Client / Server
App-v
Workshops
It Skills:
Windows Client (Windows 7 / 8 / 10 / 11)
Windows Server (2012, 2016, 2019)
Wise Package Studio
Flexera Adminstudio
Msi Technology
Msix
Microsoft Application Virtualization (Appv)
Svs Software Virtualization
Thinapp
Sccm/mecm
Matrix42 Empirum
Ivanti Endpoint Manager
Powershell (From 5.0)
Visual Basic Script
Ps App Deployment Toolkit
Itil Knowledge
Prince2 Knowledge
Bmc Remedy
Ms Office 2016 – 365 Installations
Raypack Studio
Hands-on And Practical Experience:
Leading A Packaging And Qa Team
Introducing Workflows Based On Itil Standards
Supporting Large Rollouts And Migrations Across Various Industries (Banking, Insurance, Logistics, Public Sector)
Developing It Concepts, E.g. Quality Management Docs For Setting Up A Packaging Environment; Creating Packaging Guidelines
1st, 2nd, And 3rd Level Support And Troubleshooting; Liaising With Vendors And Handling External Support Requests
Communicating With End-users On Issues; Providing Help
Cross-disciplinary Communication, Clarifying Organizational Questions
Developing An Internal Tool To Set Up System Requirements On The Repackager Client For Applications To Be Packaged
Developing Test Scenarios; Conducting Quality Assurance For Packages
Proper Setup Of The Packaging Environment
Conducting Workshops On The Packaging Process For Specialists And Clients
Delivering Application And Package In Mecm
Soft Skills And Personal Abilities:
Team Player
Communication Skills
Commitment
Self-motivation
Analytical Thinking
Organizational Skills
Time Management
Entrepreneurial Thinking
Conflict Management
Customer-friendly Manner
Working Independently
Structured Working Style