Erika M. - Packaging, Deployment, and Administration

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Warburg, Germany

Experience

Oct 2023 - Jun 2025

1 year 9 months

Packaging, Deployment, and Administration

WDR

MSI software packaging using Flexera AdminStudio for standard and application software for Windows 10, Windows 11, and RDS (server) with package creation using PowerShell App Deployment Toolkit
Quality assurance: installation, application launch with standard user, uninstallation
Professional customer support
Work order/ticket processing in the Remedy system
Preparing and distributing applications and packages in MECM
Conducting functional acceptance with the customer
Coordination and management of rollouts for specific applications
MS Office 365 rollout

Jan 2023 - Sep 2023

9 months

Packaging

Provinzial

Creating PSADT templates
Meetings for process improvements
Software packaging using PowerShell App Deployment Toolkit
Deploying applications in MECM
Customer communication and consulting

Dec 2022 - Apr 2023

5 months

Matrix42 Consulting

OWL IT

Drafting packaging guidelines
Error analysis and providing solutions
Consulting for the Matrix42 Empirum tool
Meetings for process improvements

Jul 2022 - May 2023

11 months

Packaging, Deployment, and Administration

WDR

MSI software packaging using Flexera AdminStudio for standard and application software for Windows 10, Windows 11, and RDS (server) with package creation using PowerShell App Deployment Toolkit
Quality assurance: installation, application launch with standard user, uninstallation
Professional customer support
Work order/ticket processing in the Remedy system
Preparing and distributing applications and packages in MECM
Conducting functional acceptance with the customer
Coordination and management of rollouts for specific applications

Jul 2022 - Aug 2022

2 months

Packaging

Schmersal

Creating PSADT templates
Software packaging using PowerShell App Deployment Toolkit
Customer communication and consulting
Drafting packaging guidelines
Meetings for process improvements

Mar 2021 - Apr 2021

2 months

Packaging

TK Elevator GmbH

Software packaging using App Deployment Toolkit
Quality assurance: Installation, starting the application with a standard user, uninstallation

Sep 2018 - Apr 2019

8 months

Packaging and Quality Assurance

BTC IT Services GmbH

Software packaging using Batch and PowerShell
Quality assurance

Jan 2014 - Jun 2022

8 years 6 months

Packaging and Coordination

HZD

MSI, AppV and MSIX software packaging using Flexera AdminStudio (2021 R2) for standard and application software for Windows 7, Windows 10, Windows 11, Server 2016, Server 2019 and WTS farm
Configuration and management of the application conflict database
Quality assurance: Installation, starting the application with a standard user, uninstallation
Preparation of the packaging environment
Coordination of incoming orders and task distribution
Deputy coordinator
Development of concepts
Technical customer support
Participation in project committee meetings
Change coordination and ticket processing in the Remedy system
Conducting workshops

Jun 2013 - Sep 2013

4 months

Packaging and Quality Assurance

Informationstechnologie

MSI software packaging using Wise Package Studio for standard and application software for Windows 7, Windows XP and Citrix environment
Quality assurance: Installation, starting the application with a standard user, uninstallation

Oct 2012 - May 2013

8 months

Packaging and Quality Assurance

Arvato GmbH, Phoenix

MSI software packaging using Matrix42 for Windows 7
Distribution using Empirum
Creation of test scenarios and quality assurance: Installation, starting the application with a standard user, uninstallation

May 2011 - Sep 2012

1 year 5 months

Packaging and Quality Assurance

Various Clients (RedBull, Metro, BASF, Bundeswehr)

MSI software packaging using Wise Package Studio and AdminStudio for Windows 7
Distribution using LanDesk
Customer communication and consulting
Creating test scenarios and quality assurance: installation, launching the application as a standard user, uninstallation
Tracking incoming RayPack orders and packaging processes

Feb 2011 - May 2011

4 months

On-site

Packaging and Problem Management

DekaBank

Onsite packaging and repackaging using Wise Package Studio
Creating MSI packages and silent setups
Using VB scripting in packaging
Providing packages and wrappers for Matrix42 Empirum
Software conflict management and de-conflicting
Technical support and incident handling

Sep 2009 - Jan 2011

1 year 5 months

Third Level Support and Consulting

Judiciary

Technical support and incident handling
Error analysis in packages and script handling (Matrix42)
Providing packages using Matrix42 and distributing them in Empirum
Quality assurance: installation, launching the application as a standard user, uninstallation
Creating installation scripts (wrappers) using Matrix42
Migration support
Conducting integration tests and test scenarios
Rollouts with technical support
Evaluation