Düzgün D. - Senior Manager

Bergisch Gladbach, Germany

Experience

Apr 2024 - Present

1 year 8 months

Jan 2020 - Mar 2024

4 years 3 months

Düsseldorf, Germany

Managing international third party asset managers and KVGs for investment funds (AIF & UCITS) in global custody
Responsible for strategic development of product offerings and service quality
Member of the steering committee for product extensions
Initiating cross-selling opportunities within the HSBC group (equities, FX, listed and OTC derivatives)
Conducting regular service review meetings (agenda preparation, moderation, follow-up)
Coordinating projects with global units: USA T+1, CSDR, direct dealing & FX forwards CNY onshore China
Risk management: first line of defense

Jul 2016 - Dec 2019

3 years 6 months

Frankfurt, Germany

Managing banks and brokers, asset owners, KVGs and asset managers in custody (depositary) and corporate trust services for corporates and SPVs
Handling daily and project-related client requests & coordinating with internal teams
Initiating sales processes (cross-departmental)
Local project coordinator for global rollout of a query management system
Setting up and negotiating SLAs for a new trading system, including backoffice outsourcing tasks
Complaint and escalation management
Credit validations and price negotiations with clients

Apr 2014 - Jun 2016

2 years 3 months

Cologne, Germany

Advising on creating the business plan and on company formation
Strategic planning in product development
Gathering customer requirements and documenting functional specifications for a B2B marketplace rollout
Budget planning for customer acquisition and various MVPs
Analyzing customer feedback to optimize UX

Apr 2011 - Mar 2014

3 years

Frankfurt, Germany

Building and expanding the institutional client base (portfolio managers, financial advisors, pension funds, pension schemes, and insurance companies)
Capital market placements of small and mid caps (including roadshows)
Brokerage for mid-sized companies
Trading domestic and international securities
Implementing a financial transaction tax project

Jul 2009 - Mar 2011

1 year 9 months

Frankfurt, Germany

Main point of contact and liaison between internal SEB Group teams and external partners
Risk management - validation of VaR and scenario analyses
Investment compliance
Coordination of trading and settlement processes (securities lending)
Cash, liquidity, collateral, and currency management
Review of NAV calculations and price monitoring
Preparation of semi-annual and annual reports (including taxes)