Claudia Ketterer

Freelance Senior Project Manager for digital projects

Claudia Ketterer
Berlin, Germany

Experience

Mar 2019 - Present
6 years 11 months

Freelance Senior Project Manager for digital projects

  • Leading digital projects: planning, managing, and coordinating complex TYPO3 and other CMS-based projects, including time and budget management and quality control.
  • Project realignment and crisis management: taking over and successfully reshaping projects with dissatisfied clients, identifying existing challenges and improving client satisfaction and project outcomes in the long term through effective project management and clear communication.
  • Cross-functional collaboration: leading interdisciplinary teams and working closely with C-level stakeholders to deliver projects successfully, achieve strategic goals, and strengthen long-term client relationships.
  • Budget responsibility and reporting: managing budgets over 1 million euros and handling reporting to meet schedules, milestones, and financial requirements.
  • Stakeholder management and communication: key contact for transformation projects, acting as the interface between business, technology, and other stakeholders to ensure smooth implementation of strategic goals and digital projects.
Dec 2018 - Feb 2019
3 months
Berlin, Germany

Senior Project Manager

EL PATO Ltd.

  • Planning, coordination, and management of the launch of a market research project with digital and analog components, adhering to timelines, budgets, and quality standards.
  • Creation of project plans and effort estimates.
  • Researching, comparing, and commissioning service providers, agencies, and suppliers.
Oct 2017 - Nov 2018
1 year 2 months
Berlin, Germany

Project Manager Online Marketing/Media

ngn – new generation network GmbH

  • Planning and managing 19 annual projects in portal setup, content generation, and media marketing for trade fair organizers.
  • Developing and expanding long-term client relationships with contacts at management level, providing strategic support and further development of corporate clients.
  • Planning and monitoring compliance with project budgets and schedules.
  • Responsible for a team of five to ten employees (team size varies seasonally).
  • Sales and demand planning, as well as ensuring resource plans are met and revenue targets are achieved.
Nov 2016 - Nov 2017
1 year 1 month
Konstanz, Germany

Web Relaunch Project Coordinator

Konstanz University of Applied Sciences

  • Coordinating the project between design and development agencies, internal departments, and university management.
  • Planning and conducting internal staff training on Typo3 and the new design.
  • Monitoring orders and deadlines, as well as documentation.
Jan 2015 - Jan 2016
1 year 1 month
Konstanz, Germany

Mobile Marketing Manager

Formigas GmbH

  • Conceptualizing, executing, coordinating, and controlling all marketing and communication activities (online, mobile, and offline).
  • Building and developing advertising partnerships and mobile performance campaigns.
  • Strategic management and further development of the Spritradar and Clever Lotto brands.
Sep 2011 - Aug 2014
3 years
Berlin, Germany

Working Student in Marketing

BIOTRONIK SE & Co. KG

Sep 2008 - Mar 2011
2 years 7 months
Berlin, Germany

Executive Assistant

Taxi Berlin TZB GmbH

Dec 2005 - Aug 2008
2 years 9 months
Berlin, Germany

Customer Service and Technical Support Representative

Berlin Connect GmbH/Taxi Berlin TZB GmbH

Skills

  • Project Management Tools: Jira, Confluence
  • Project Management Tools: Asana, Trello
  • Technology Expertise: Wordpress
  • Technology Expertise: Typo3
  • Technology Expertise: Google Analytics
  • Ms Office Suite

Languages

German
Native
Portuguese
Native
English
Advanced

Education

Apr 2011 - Sep 2014

Berlin University of Applied Sciences for Technology and Business

Bachelor of Arts in Business Administration · Business Administration · Berlin, Germany · good

Sep 2002 - Jun 2005

Autohaus Lorenz GmbH & Co. KG

Apprenticeship as an automotive saleswoman, IHK certified · Automotive saleswoman · Berlin, Germany

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