Claudia Ketterer
Freelance Senior Project Manager for digital projects
Experience
Freelance Senior Project Manager for digital projects
- Leading digital projects: planning, managing, and coordinating complex TYPO3 and other CMS-based projects, including time and budget management and quality control.
- Project realignment and crisis management: taking over and successfully reshaping projects with dissatisfied clients, identifying existing challenges and improving client satisfaction and project outcomes in the long term through effective project management and clear communication.
- Cross-functional collaboration: leading interdisciplinary teams and working closely with C-level stakeholders to deliver projects successfully, achieve strategic goals, and strengthen long-term client relationships.
- Budget responsibility and reporting: managing budgets over 1 million euros and handling reporting to meet schedules, milestones, and financial requirements.
- Stakeholder management and communication: key contact for transformation projects, acting as the interface between business, technology, and other stakeholders to ensure smooth implementation of strategic goals and digital projects.
Senior Project Manager
EL PATO Ltd.
- Planning, coordination, and management of the launch of a market research project with digital and analog components, adhering to timelines, budgets, and quality standards.
- Creation of project plans and effort estimates.
- Researching, comparing, and commissioning service providers, agencies, and suppliers.
Project Manager Online Marketing/Media
ngn – new generation network GmbH
- Planning and managing 19 annual projects in portal setup, content generation, and media marketing for trade fair organizers.
- Developing and expanding long-term client relationships with contacts at management level, providing strategic support and further development of corporate clients.
- Planning and monitoring compliance with project budgets and schedules.
- Responsible for a team of five to ten employees (team size varies seasonally).
- Sales and demand planning, as well as ensuring resource plans are met and revenue targets are achieved.
Web Relaunch Project Coordinator
Konstanz University of Applied Sciences
- Coordinating the project between design and development agencies, internal departments, and university management.
- Planning and conducting internal staff training on Typo3 and the new design.
- Monitoring orders and deadlines, as well as documentation.
Mobile Marketing Manager
Formigas GmbH
- Conceptualizing, executing, coordinating, and controlling all marketing and communication activities (online, mobile, and offline).
- Building and developing advertising partnerships and mobile performance campaigns.
- Strategic management and further development of the Spritradar and Clever Lotto brands.
Working Student in Marketing
BIOTRONIK SE & Co. KG
Executive Assistant
Taxi Berlin TZB GmbH
Customer Service and Technical Support Representative
Berlin Connect GmbH/Taxi Berlin TZB GmbH
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (7 years), Transportation (5.5 years), Healthcare (3 years), Media and Entertainment (1 year), Education (1 year), and Advertising (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (10.5 years), Project Management (9.5 years), Marketing (5.5 years), Operations (2.5 years), and Customer Service (2.5 years).
Skills
- Project Management Tools: Jira, Confluence
- Project Management Tools: Asana, Trello
- Technology Expertise: Wordpress
- Technology Expertise: Typo3
- Technology Expertise: Google Analytics
- Ms Office Suite
Languages
Education
Berlin University of Applied Sciences for Technology and Business
Bachelor of Arts in Business Administration · Business Administration · Berlin, Germany · good
Autohaus Lorenz GmbH & Co. KG
Apprenticeship as an automotive saleswoman, IHK certified · Automotive saleswoman · Berlin, Germany
Profile
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