Building productivity solutions for backoffice functions including case management and automated workflows in insurance. Integration of GenAI functionality in operational processes for efficiency based on measurable KPIs.
Technologies: Jira, Confluence, ServiceNow, GitHub Co-Pilot, Agile/SAFe
Building a pan-European consulting organization serving clients across Germany, Switzerland, France and UK to advice clients on customer relationship management, service delivery and marketing. European alignment for 250+ people and 180+ clients.
Technologies: Jira, Confluence
Leading large adoption program (up to 2000+ people) of Wealth Management organization towards scaled agile methodology and operating model of business and IT combined.
Leading all change implementation in IT systems of UBS Wealth Management IT for servicing client advisors globally.
Technologies: Java, JavaScript, Genesys, Azure, Oracle, DB2
Project management for implementation of compliance solutions for wealth management client offerings (investment compliance) with teams in Switzerland and Poland. Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.
Project management for implementation of a new Marketing data personalization solution based on Netezza and IBM Cognos with teams in Germany and India.
Technical Domain Architect for tooling and tool chain development supporting standardization of software engineering according to CMMI level 3.
Working in various roles in Germany as well as international (South Africa, US, LATAM) with three-year assignment in US. Deep technical understanding and hands-on work in systems configuration and software engineering.
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