Christian Bucholdt

Principal Business Acceleration & Advisory

Zug, Switzerland

Experience

Apr 2024 - Present
1 year 2 months
Switzerland

Principal Business Acceleration & Advisory

Xebia

Building productivity solutions for backoffice functions including case management and automated workflows in insurance. Integration of GenAI functionality in operational processes for efficiency based on measurable KPIs.

  • Successful delivering integration and data projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Coaching and advising clients for adoption of technologies such as use case identification, organizational impact assessment and building a business case for investments
  • Advising clients on cost optimization through IT carve out and outsourcing of software product engineering

Technologies: Jira, Confluence, ServiceNow, GitHub Co-Pilot, Agile/SAFe

Mar 2020 - Feb 2024
4 years

Delivery Head DACH

IT Service Provider

Building a pan-European consulting organization serving clients across Germany, Switzerland, France and UK to advice clients on customer relationship management, service delivery and marketing. European alignment for 250+ people and 180+ clients.

  • Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Delivering technology projects in the areas of IoT, Salesforce, Contact Center & Case Management Solutions for clients in financial services, manufacturing and telecommunications

Technologies: Jira, Confluence

Oct 2018 - Mar 2020
1 year 6 months

Head Digital Factory

UBS

Leading large adoption program (up to 2000+ people) of Wealth Management organization towards scaled agile methodology and operating model of business and IT combined.

  • Definition of operating model, roles and a processes as well as coaching of stakeholders for adoption
  • Establish KPIs for measurement of adoption and productivity improvements over time
Oct 2015 - Jun 2019
3 years 9 months

Delivery Head Client Advisory Workbench and Multichannel Contact Center Solution

UBS

Leading all change implementation in IT systems of UBS Wealth Management IT for servicing client advisors globally.

  • Leading implementation and rollout of a multi-channel contact center and case management solution globally
  • Steering the project with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Building and coordinating a team of 150 people across Europe and Asia

Technologies: Java, JavaScript, Genesys, Azure, Oracle, DB2

Jun 2014 - Sep 2015
1 year 4 months

Program Management

UBS

Project management for implementation of compliance solutions for wealth management client offerings (investment compliance) with teams in Switzerland and Poland. Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.

Jun 2012 - Jun 2014
2 years 1 month

Program Management

GfK SE

Project management for implementation of a new Marketing data personalization solution based on Netezza and IBM Cognos with teams in Germany and India.

Dec 2009 - May 2012
2 years 6 months

Technical Domain Architect & Solution COE

Credit Suisse

Technical Domain Architect for tooling and tool chain development supporting standardization of software engineering according to CMMI level 3.

Oct 2001 - Nov 2009
8 years 2 months

Business Analyst, Requirements Engineer, Systems Engineer, Project Manager

Working in various roles in Germany as well as international (South Africa, US, LATAM) with three-year assignment in US. Deep technical understanding and hands-on work in systems configuration and software engineering.

Summary

Leading change, be it in business model or technology, for clients is in the heart of my work. Key to success is not just an initial idea, but to execute in the right way for success. Customers care about getting things done, and this is what I commit to in my assignments. For this I balance stakeholder expectations, risk management and external dependencies for relentless results.

Languages

German
Native
English
Advanced

Education

Liverpool

Master · Business Administration · Liverpool, United Kingdom

Salzburg

MSc · Geographic Information Systems · Salzburg, Austria

Stuttgart

BA · Business and Informatics · Stuttgart, Germany

Certifications & licenses

Azure Administrator & Iot Developer

Azure

Cobit Practitioner

Ireb Requirements Engineering

IREB

Itil Practitioner

Kore.ai Nlp/Llm Analyst

Kore.ai

Omg Uml

OMG

PMI Project Management

PMI

Scrum Master

Scrum Alliance

Togaf Business Architecture