Recommended expert

Christian Bucholdt

Principal Business Acceleration & Advisory

Christian Bucholdt
Zug, Switzerland

Experience

Apr 2024 - Present
1 year 10 months

Principal Business Acceleration & Advisory

Xebia

  • Building productivity solutions for backoffice functions including case management and automated workflows in insurance
  • Integration of GenAI functionality in operational processes for efficiency based on measurable KPIs
  • Successfully delivering integration and data projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Coaching and advising clients for adoption of technologies such as use case identification, organizational impact assessment and building a business case for investments
  • Advising clients on cost optimization through IT carve out and outsourcing of software product engineering
  • Technologies: Jira, Confluence, ServiceNow, GitHub Co-Pilot, Agile/SAFe
Mar 2020 - Feb 2024
4 years

Delivery Head DACH

IT Service Provider

  • Building a pan-European consulting organization serving clients across Germany, Switzerland, France and UK to advise clients on customer relationship management, service delivery and marketing for 250+ people and 180+ clients
  • Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Delivering technology projects in the areas of IoT, Salesforce, Contact Center & Case Management Solutions for clients in financial services, manufacturing and telecommunications
  • Technologies: Jira, Confluence
Oct 2018 - Mar 2020
1 year 6 months

Head Digital Factory

UBS

  • Leading large adoption program (up to 2000+ people) of Wealth Management organization towards scaled agile methodology and operating model of business and IT combined
  • Defining operating model, roles and processes as well as coaching stakeholders for adoption
  • Establishing KPIs for measurement of adoption and productivity improvements over time
Oct 2015 - Jun 2019
3 years 9 months

Delivery Head Client Advisory Workbench and Multichannel Contact Center Solution

UBS

  • Leading change implementation in IT systems of UBS Wealth Management IT for servicing client advisors globally
  • Leading implementation and rollout of a multi-channel contact center and case management solution globally
  • Steering the project with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
  • Building and coordinating a team of 150 people across Europe and Asia
  • Technologies: Java, JavaScript, Genesys, Azure, Oracle, DB2
Jun 2014 - Sep 2015
1 year 4 months

Program Manager

UBS

  • Project management for implementation of compliance solutions for wealth management client offerings (investment compliance) with teams in Switzerland and Poland
  • Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation
Jun 2012 - Jun 2014
2 years 1 month

Program Manager

GfK SE

  • Project management for implementation of a new marketing data personalization solution based on Netezza and IBM Cognos with teams in Germany and India
Dec 2009 - May 2012
2 years 6 months

Technical Domain Architect & Solution COE

Credit Suisse

  • Technical domain architect for tooling and tool chain development supporting standardization of software engineering according to CMMI level 3
Oct 2001 - Nov 2009
8 years 2 months

Business Analyst, Requirements Engineer, Systems Engineer, Project Manager

Various Companies and Freelancing

  • Worked in various roles in Germany as well as internationally (South Africa, US, LATAM) with a three-year assignment in the US
  • Gained deep technical understanding and hands-on experience in systems configuration and software engineering

Summary

Leading change, be it in business model or technology, for clients is in the heart of my work. Key to success is not just an initial idea, but to execute in the right way for success. Customers care about getting things done, and this is what I commit to in my assignments. For this I balance stakeholder expectations, risk management and external dependencies for relentless results.

International cross-culture communication is my daily business. I am used to hands-on discussions with software engineers and architects as well as senior business leaders or CxO representatives.

I have let small expert teams, but also line organizations of up to 300 people.

Skills

  • Stakeholder Alignment

  • Risk & Dependency Management

  • Building Change Roadmaps

  • Getting Things Done

  • Team Player

  • International Mindset

  • Sql

  • Databases: Oracle + Db2

  • Python (Langchain, Pytorch, Tensorflow, Ocean Sdk)

  • Conversational Ai

Languages

German
Native
English
Advanced

Education

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Master in Business Administration · Business Administration · Liverpool, United Kingdom

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MSc Geographic Information Systems · Geographic Information Systems · Salzburg, Austria

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BA Business and Informatics · Business and Informatics · Stuttgart, Germany

Certifications & licenses

Azure Administrator & IoT Developer

COBIT Practitioner

IREB Requirements Engineering

ITIL Practitioner

Kore.ai NLP/LLM Analyst

OMG UML

PMI Project Management

Scrum Alliance Scrum Master

TOGAF Business Architecture

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