Christian Bucholdt

Principal Business Acceleration & Advisory

Zug, Switzerland

Experience

Apr 2024 - Present
1 year 4 months

Principal Business Acceleration & Advisory

Xebia

  • Building productivity solutions for backoffice functions including case management and automated workflows in insurance.
  • Integration of GenAI functionality in operational processes for efficiency based on measurable KPIs.
  • Successful delivering integration and data projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.
  • Coaching and advising clients for adoption of technologies such as use case identification, organizational impact assessment and building a business case for investments.
  • Advising clients on cost optimization through IT carve out and outsourcing of software product engineering.
  • Technologies: Jira, Confluence, ServiceNow, GitHub Co-Pilot, Agile/SAFe.
Mar 2020 - Feb 2024
4 years

Delivery Head DACH

IT Service Provider

  • Building a pan-European consulting organization serving clients across Germany, Switzerland, France and UK to advice clients on customer relationship management, service delivery and marketing.
  • European alignment for 250+ people and 180+ clients.
  • Steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.
  • Delivering technology projects in the areas of IoT, Salesforce, Contact Center & Case Management Solutions for clients in financial services, manufacturing and telecommunications.
  • Technologies: Jira, Confluence.
Oct 2018 - Mar 2020
1 year 6 months

Head Digital Factory

UBS

  • Leading large adoption program (up to 2000+ people) of Wealth Management organization towards scaled agile methodology and operating model of business and IT combined.
  • Definition of operating model, roles and a processes as well as coaching of stakeholders for adoption.
  • Establish KPIs for measurement of adoption and productivity improvements over time.
Oct 2015 - Jun 2019
3 years 9 months

Delivery Head Client Advisory Workbench and Multichannel Contact Center Solution

UBS

  • Leading all change implementation in IT systems of UBS Wealth Management IT for servicing client advisors globally.
  • Leading implementation and rollout of a multi-channel contact center and case management solution globally, steering the project with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.
  • Building and coordinating a team of 150 people across Europe and Asia.
  • Technologies: Java, JavaScript, Genesys, Azure, Oracle, DB2.
Jun 2014 - Sep 2015
1 year 4 months

Program Management

UBS

  • Project management for implementation of compliance solutions for wealth management client offerings (investment compliance) with teams in Switzerland and Poland, steering projects with agile methodology in requirements engineering, cloud native development and computing, software development, data analytics, quality management and technical documentation.
Jun 2012 - Jun 2014
2 years 1 month

Program Management

GfK SE

  • Project management for implementation of a new Marketing data personalization solution based on Netezza and IBM Cognos with teams in Germany and India.
Dec 2009 - May 2012
2 years 6 months

Technical Domain Architect & Solution COE

Credit Suisse

  • Technical Domain Architect for tooling and tool chain development supporting standardization of software engineering according to CMMI level 3.
Oct 2001 - Nov 2009
8 years 2 months
Germany

Business Analyst, Requirements Engineer, Systems Engineer, Project Manager

Various companies and freelancing

  • Working in various roles in Germany as well as international (South Africa, US, LATAM) with three-year assignment in US.
  • Deep technical understanding and hands-on work in systems configuration and software engineering.

Summary

Leading change, be it in business model or technology, for clients is in the heart of my work. Key to success is not just an initial idea, but to execute in the right way for success. Customers care about getting things done, and this is what I commit to in my assignments. For this I balance stakeholder expectations, risk management and external dependencies for relentless results.

  • Stakeholder alignment
  • Risk & Dependency management
  • Building change roadmaps
  • Getting things done
  • Team player
  • International mindset

International cross-culture communication is my daily business. I am used to hands-on discussions with software engineers and architects as well as senior business leaders or CxO representatives.

I have let small expert teams, but also line organizations of up to 300 people. I had the opportunity to lead a large corporate transformation program impacting 2000+ people in business and IT.

Languages

German
Native
English
Advanced

Education

Lorem ipsum dolor sit amet

MSc Geographic Information Systems · Geographic Information Systems · Salzburg, Austria

Lorem ipsum dolor sit amet

Master in Business Administration · Business Administration · Liverpool, United Kingdom

Lorem ipsum dolor sit amet

BA Business and Informatics · Business and Informatics · Stuttgart, Germany

Certifications & licenses

Azure Administrator & IoT Developer

COBIT Practitioner

IREB Requirements Engineering

ITIL Practitioner

Kore.ai NLP/LLM Analyst

OMG UML

PMI Project Management

Scrum Alliance Scrum Master

TOGAF Business Architecture