Chi thien (Thien) Nguyen
Consultant commercial launch
Experience
Jun 2022 - Present
3 years 8 monthsDüsseldorf, Germany
Consultant commercial launch
Blue Avenir GmbH
- Goal: Create and implement an AI based NBA/NBO solution to improve company efficiency and revenue consistently
- Develop and make customized training materials and teaching plans to get agents ready for the operational change
- Carry out thorough testing, including careful planning, execution, and assessment, to ensure a smooth implementation
- Identify and create specific ways to encourage tool usage
- Create an operational plan for a smooth execution and successful completion for the commercial launch
Düsseldorf, Germany
Seminar leader
Blue Avenir GmbH
- Consultation and coordination with the health department of Bochum
- Support and help students in every step of the research process
- Prepare for and lead seminar sessions and provide guidance
- Find relevant literature on the research topic
Skills
- Product Management
- Artificial Intelligence
- Customer Relationship Management
- Telecommunications
- Healthcare
Languages
German
NativeEnglish
AdvancedVietnamese
AdvancedEducation
Ruhr University Bochum
Master of Arts, Social Sciences · Social Sciences · Bochum, Germany
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