Chi (Thien) Nguyen
Consultant Commercial Launch
Experience
Jun 2022 - Present
3 years 1 month Düsseldorf, Germany
Consultant Commercial Launch
Blue Avenir GmbH
Project: AI based recommendation engine for Telefónica Germany.
- Goal: Create and implement an AI based NBA/NBO solution to improve company efficiency and revenue consistently
- Develop and make customized training materials and teaching plans to get agents ready for the operational change
- Carry out thorough testing, including careful planning, execution, and assessment, to ensure a smooth implementation
- Identify and create specific ways to encourage tool usage
- Create an operational plan for a smooth execution and successful completion for the commercial launch
Düsseldorf, Germany
Seminar Leader
Blue Avenir GmbH
Project: Health research in practice for Health Department in Bochum.
- Consultation and coordination with the health department of Bochum
- Support and help students in every step of the research process
- Prepare for and lead seminar sessions and provide guidance
- Find relevant literature on the research topic
Summary
Product management
Artificial Intelligence
Customer Relationship Management
Telecommunications
Healthcare
Languages
German
Native
English
Advanced
Vietnamese
Advanced
Education
Ruhr University Bochum
M.A. · Social Sciences · Bochum, Germany
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