Recommended expert
Anne Uhrich
Usability Research
Experience
Jul 2023 - Present
2 years 7 monthsUsability Research
Start-Ups
- Requirements analysis: finding issues that prevent acceptance
- Usability testing: presenting evidence of what is not working properly
Apr 2023 - Aug 2023
5 monthsIT Trainer
Hypercampus GmbH
- Conducted workshops for aspiring admins in the healthcare sector
- Created training concepts, curricula, and training materials
- Implemented product improvements
- Tools used: Articulate, Moodle, Miro, PowerPoint
Oct 2022 - Jun 2023
9 monthsIT Project Associate / Requirements Engineer
KitaOne
- Requirements analysis: identified what staff needed
- Involved employees early on
- Captured and documented processes with the help of users
- Promoted an open dialogue between stakeholders
- Prioritized features
- Reduced misunderstandings between users and IT
- Support requests dropped by more than 60%
- Usage rate increased significantly
- Change management: ensured a smooth rollout
- Acted as the interface to the project manager during the rollout in Switzerland
Apr 2022 - Sep 2022
6 monthsIT-Requirements Engineer (KIS)
ReAL GmbH
- Developed a change concept: ensured a smooth implementation
- Enabled stakeholder dialogue, avoiding misunderstandings
- Gathered, prioritized, and documented requirements
- Allowed developers to understand requirements without delays
- Discussed implementation with the developers
- Captured and documented user processes to digitize them effectively
- Involved experienced staff in system design
- Ensured realistic expectations
- Achieved higher acceptance and usage rates
- Reduced resistance to change
Jul 2020 - Dec 2022
2 years 6 monthsLearning Expert
Roche AG
- Supported the change for introducing the LMS Cornerstone
- Implemented and customized a learning app
- Collected, prioritized, and documented UX requirements
- Conducted and supported UX tests (surveys, interviews)
- Acted as the interface with the supplier to improve user experience
- Discussed impact analyses of change requests with the supplier
- Created product documentation and training materials
- Prepared, supported, and documented meetings
- Produced compliance reports
- Captured processes (BPMN) and worked on optimizations
- Independently coordinated necessary activities
- Created and filed documentation
Apr 2020 - May 2020
2 monthsTechnical IT Project Manager
imitoAG
- Created project plans for a medical product
- Collected, documented, and prioritized requirements
- Created and updated data flow diagrams
- Documented in Jira and Confluence
Jul 2019 - Dec 2019
6 monthsTrainer
ExperTeach
- NetAcad trainer for Cisco Routing & Switching
Jul 2018 - Jun 2019
1 yearConsumer Sales Specialist
ConvaTec GmbH
- Performed requirements engineering for new CRM software
- Gathered and advocated for a user-friendly workflow
- Trained colleagues
- Outbound Direct-to-Consumer (DtC)
Feb 2016 - Feb 2018
2 years 1 monthIT Administrator
Kliniken des Bezirks Oberbayern (kbo)
- Contributed to the authorization concept
- Identified and involved stakeholders
- Conducted requirements analysis
- Collected, documented, managed, and optimized processes
- Supported the medical rollout
- Specified security requirements
- Acted as the communication point for all departments and external vendors
May 2014 - Mar 2015
11 monthsSoftware Tester
Ifap GmbH
- Gathered, documented, and validated requirements
- Identified stakeholders
- Created test plans and ran tests on different devices and operating systems
- Gathered solutions for a user-friendly workflow
- Documented in Jira and Confluence
Dec 2013 - Apr 2014
5 months1st Level Support
DIS Personaldienstleister
Nov 2010 - Jul 2013
2 years 9 monthsNurse
Klinikum Großhadern
- Assigned to various departments: Cardiology, Gastroenterology, Neurosurgery
- Administered medication and documented patient care and status in the hospital information system
- General nursing tasks such as preparing for surgeries and examinations
Apr 2005 - Oct 2010
5 years 7 monthsNurse/Deputy Nursing Manager
P&M Pflege
- Performed quality assurance
- Implemented process optimizations
- Created and led training sessions on continuing education topics
- Completed training in palliative care
- Led multi-hour workshops
- Identified, documented, and communicated stakeholder requirements
- Introduced the nursing service into a network for palliative care
Mar 1996 - Aug 2005
9 years 6 monthsNurse
Kranken- und Altenpflegeverein Eichenau
- Independently cared for patients in outpatient nursing
- Initiated and led workshops
Skills
Skills And Expertise
- Master's In Healthcare It
- Ux
- Change Management
- Project Management
- Requirements Management
- Stakeholder Management
- Business Analysis
- Process Management
- Training
Tools & Tech
- Jira & Confluence
- Bpmn
- Uml
- Crm – Various Vendors
- Lms – Cornerstone
- Slack
- Notion
- Moodle
- Simpleshow
- Ms Office
- Ms Teams
- G Suite
Soft Skills
- I Bring Ease To Processes.
- I Adapt Quickly To Changing Circumstances And Environments.
- I Tackle Complex Problems And Find Solutions.
- I Articulate My Ideas Clearly And Understandably.
- I Listen Actively In Stressful Situations.
- I'm Self-driven And Consistently Strive For Excellence.
- I Consistently Think Outside The Box.
- I Recognize Optimization Opportunities.
- I Find New Technologies Exciting And Find Ideal Use Cases.
Languages
German
NativeEnglish
AdvancedFrench
AdvancedRomanian
AdvancedEducation
Oct 2011 - Jul 2013
Institut Prof. C. Johner in cooperation with Danube University Krems
Master of Science in Healthcare IT · IT in Healthcare · Krems an der Donau, Austria
Sep 1989 - Aug 1992
Municipal Nursing School Munich
Nursing and Healthcare · Munich, Germany
Oct 1979 - Jun 1988
Erasmus Grasser Gymnasium
High School Diploma · Munich, Germany
Certifications & licenses
CCNA
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