Alice (Charm) A.

Director of Operations

Berlin, Germany

Experience

Jan 2024 - Present
2 years
Berlin, Germany

Director for Legal Operations

Powerhouse/MakerDAO Sustainable Ecosystem System Unit

  • Led end-to-end project tracking for decentralized teams, including visual trackers of timelines, dependencies, and deliverables for legal and technical stakeholders.
  • Developed funding and IP-holding models using a network of multinational entities, legal instruments, and on-chain financial tooling.
  • Built and systemized maintenance of a comprehensive internal archive and SOP library to streamline high-quality and fast service within the organization.
May 2022 - Jan 2023
9 months
New York, United States

Associate General Counsel

Delphi Digital

  • Executed funding strategies and performed diligence on potential portfolio additions.
  • Led research on protocol services and multinational entity structuring.
  • Wrote analyses on issues of securities, employment law, tax, and financial regulations.
  • Reformed operations and boosted department productivity through task tracking.
Feb 2022 - Sep 2023
1 year 8 months
New York, United States

Lead of Operations

Security Alliance (SEAL)

  • Co-authored and orchestrated major adoption of a protocol for the rescue of compromised on-chain funds, including documentation, process guardrails, and quality controls.
  • Organized training and enablement initiatives for cybersecurity actors in the blockchain space.
  • Developed corporate policies and structures accounting for the needs of pseudonymous actors and wrote research grants.
Oct 2021 - Present
4 years 3 months
New York, United States
Remote

Operations Director/Senior Legal Working Group Associate

LeXpunK, Wall Street Blockchain Alliance

  • Managed multiple remote projects with 40+ cross-functional contributors.
  • Edited and delivered litigation guides, policy analyses, and weekly dossiers on developments in blockchain technology.
  • Hosted live panels bringing together top legal minds in crypto.
  • Co-wrote a suite of governance documents for DAOs and advisory documents to regulators, including the SEC and FDIC.
Jan 2021 - Dec 2021
1 year
New York, United States

Cybersecurity Associate

New York City Cyber Command

  • Wrote citywide cybersecurity policies.
  • Edited procurement contracts.
  • Researched and drafted memoranda evaluating topics like privacy issues and the legality of cloud-based software use with government systems.
  • Drafted motions and organized discovery dossiers for agency litigation.
Jan 2018 - Dec 2019
2 years
Salt Lake City, United States

Enterprise Product Specialist

Qualtrics

  • Led department ratings in customer satisfaction through 30+ daily interactions in three different languages.
  • Developed internal diagnostic guides for logic-based survey software, including API troubleshooting.
  • Led reform of internal knowledge databases.

Summary

I have a diverse background in operations and legal frameworks across blockchain, cybersecurity, and finance. I developed robust models for decentralized teams and multinational funding while reshaping internal processes and legal operations for organizations in emerging sectors.

I focus on clear, actionable solutions and effective systematization of processes that drive productivity and quality. My experience spans managing cross-functional projects, establishing protocols for digital assets, and refining compliance in dynamic environments. I continuously pursue methods that mix innovation with sound operational strategies.

Languages

English
Native
German
Advanced
Japanese
Advanced

Education

Aug 2019 - May 2022

Brooklyn Law School

Juris Doctor · Law · United States

Aug 2013 - May 2017

The Ohio State University

Bachelor of Arts, World Economics and Japanese · World Economics; Japanese · Columbus, United States

Certifications & licenses

Certification from the School of International Liberal Arts (“SILS”)

School of International Liberal Arts

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