Alessandra Damijanić
Senior Project Manager
Experience
Jan 2022 - Present
4 yearsSenior Project Manager
Unguess
- Leading and managing functional, market research, and consumer experience projects through the full lifecycle, ensuring delivery to agreed time, quality, and budget targets
- Setting up research projects using different online platforms (e.g. Alchmer, JotForm) to ensure accurate data collection (and consequently data analysis)
- Activation of the set-up team and final supervision of surveys before they are sent out to the community
- Creating and setting up screener sets of questions to identify the target audience in collaboration with the Customer Success Team
- Setting up and using the designated PM tool and other data collection systems, ensuring alignment of use across the team
Jan 2022 - Dec 2022
1 yearProduct Manager
Speck
- Developed localization strategy for a web and mobile app owned by a local corporation
- Led technical projects for performance improvements on web applications (SSR, lazy load)
- Led mobile development projects (e2e, optimizations, customizations)
- Developed product roadmap for a booking software and led the product discovery phase
- Served as main technical point of contact for customization requests on Shoutem for startups
- Led CRM migration project in collaboration with another digital agency
- Created client proposals for web and mobile solutions (MVP plan, cost, and time estimations)
Jan 2021 - Dec 2022
2 yearsWeb Service Development Expert
CMG
- Developed strategy for the new web editing department: defined responsibilities for each role, described processes in collaboration with other SMEs, and developed migration plan from other departments
- Led web estate discovery phase project: defined needs, identified personas, and planned the roll-out of a new web framework where content was split between corporate and product websites for local markets
- Led CMS migration project for 40 markets (Umbraco to Optimizely) with a team of web editors, developers, and analytics specialists
- Managed research on needs and features, and led the development team in the creation of web components
- Led project for web application using machine learning for image segmentation and setting it up as a company service
- Created internal service catalog and rate card in collaboration with SMEs
- Approved cost and time estimations for complex web development projects in collaboration with technical leads
Jan 2020 - Dec 2021
2 yearsWeb Service Consultant
CMG
- Supervised up to 12 project managers leading new web framework roll-out for the client's web estate on 50 markets for 5 brands
- Served as main point of contact for new complex web development projects (internally and for clients)
- Consulted client's technology and operations departments on process optimization and introducing new technologies
- Developed proposals for optimization of client’s web standards documentation
- Oversaw existing internal web development project processes, discussed improvements with the team, created proposals for the company board, and rolled out new process improvements
- Approved cost and time estimations for localizations and complex web development projects in collaboration with technical leads
- Created RFP and RFQ proposals for web and overall digital strategy
Summary
I simultaneously completed my academic studies and worked full-time on projects and products for clients from the Pharma and FMCG industry. I also hold a PMP certificate with 7+ years of experience in project management.
My focus in my spare time is to advance my programming skills. The reason behind that is that I would like to improve my technical understanding of projects and be a better manager between the SMEs and non-tech stakeholders. I also regularly attend PMP webinars and courses to learn about the latest PM practices continuously.
Skills
- Emphatic Listener, Able To Hear All Sides Involved
- Adjusting My Communication Based On The Audience (Either Clients Or Specialists)
- Eye For Process Optimizations
- Solution-oriented With Critical Thinking Applied
- Able To Manage Several Projects And Teams Simultaneously
- Coaching And Leading Team Members
- Ms Office 365
- Google Workspace
- Jira
- Confluence
- Kanboard
- Notion
- Clickup
- Waterfall
- Scrum
- Kanban
- Aem (5.6, 6.0, 6.2, 6.5)
- Wix
- Wordpress
- Sitecore
- Umbraco
- Shoutem
- Html
- Css
- Javascript
- Google Analytics
- Google Tag Manager
- Google Search Console
- Google Lighthouse
- Rigor Optimization
- Rigor Monitoring
- Siteimprove
- Holistics
- Figma
- Axure
- Adobe Creative Cloud
- Balsamiq
- Sony Vegas
Languages
Croatian
NativeEnglish
AdvancedItalian
AdvancedGerman
IntermediateEducation
Oct 2019 - Jun 2021
Faculty of Economics Dr. Mijo Mirković
MA in Business Informatics, Business applications of hybrid artificial intelligence · Business Informatics
Oct 2015 - Jun 2019
Faculty of Economics Dr. Mijo Mirković
BA in Business Informatics, Simulation games used for management training · Business Informatics
Oct 2014 - Jun 2015
Swiss Hotel Management School
One year of studies · Switzerland · Completed with Highest Professional Conduct
Certifications & licenses
Project Management Professional (PMP)
Web Service Development Expert
CMG
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