Marko Pavković
Program & Transformation Management Consultant
Experience
Project Manager
DOK-ING Ltd.
- Led end-to-end delivery of complex customer projects in close collaboration with Sales, aligning commercial commitments, customer expectations, and delivery capabilities
- Acted as a primary delivery and execution counterpart for customers during project implementation phases
- Partnered with Sales and internal stakeholders to align contractual commitments, customer expectations, and delivery capabilities
- Proactively managed scope changes, risks, and delivery constraints to protect project outcomes and customer trust
- Provided structured delivery reporting and execution insights to support customer communication and decision-making
- Contributed to long-term customer relationships by ensuring predictable delivery, transparency, and issue resolution
- Supported successful transition from project delivery into operational use by ensuring customer alignment, issue resolution, and delivery stability post-implementation
Project Manager
KONČAR Metalne Konstrukcije, d.d.
- Built long-term customer trust through transparent communication, predictable delivery, and proactive issue management across international engagements
- Managed end-to-end delivery of international customer projects for global clients (e.g. ABB, SMIT Transformers)
- Served as a customer-facing project lead, coordinating internal departments to meet contractual and delivery commitments
- Planned project schedules, budgets, and cost estimates, ensuring alignment between customer expectations and execution capabilities
- Led regular project and progress reviews with customers and internal teams to ensure transparency, alignment, and timely decision-making
- Maintained ongoing customer communication throughout delivery to manage expectations, mitigate risks, and ensure alignment with contractual and operational goals
Lead Technologist
KONČAR Metalne Konstrukcije, d.d.
- Supported large-scale manufacturing projects through technical coordination and delivery support
- Collaborated cross-functionally with engineering, production, and customers to enable successful execution
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (11 years), Aerospace and Defense (4.5 years), and Construction (4.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (6.5 years), Operations (4.5 years), and Product Development (4.5 years).
Summary
Project / Delivery Manager (PMP) with 6+ years of experience owning customer-facing delivery across complex, international initiatives. Proven ability to act as a trusted partner to clients, translate business needs into executable delivery plans, and drive predictable outcomes across onboarding, delivery, and post-go-live phases. Strong background in stakeholder management, cross-functional leadership, and protecting commercial outcomes through structured governance and transparent communication in technical, data-driven environments.
Skills
Customer Ownership
Delivery Stabilization In Complex Environments
Stakeholder Alignment
Calm Execution Under Pressure
Customer & Stakeholder Relationship Management
End-to-end Delivery Ownership
Commercial Awareness & Budget Ownership
Scope, Change & Expectation Management
Executive Communication & Reporting
Cross-functional Leadership (Engineering, Operations, Partners)
Risk & Issue Management
Customer Onboarding, Delivery Stabilization & Post-go-live Value Realization
Languages
Education
University of Zagreb
M.Sc. Mechanical Engineering · Mechanical Engineering · Zagreb, Croatia
Certifications & licenses
Project Management Professional (PMP)
PMI
Profile
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