Ana T.

Head of People and Culture and Internal Coach

Zagreb, Croatia

Experience

Jan 2022 - Present
3 years 10 months

Head of People and Culture and Internal Coach

Balkan Brothers Agency

  • Orchestrated the expansion of the company, growing the team from 14 to 50+ employees within a year
  • Developed robust internal processes and a remote-friendly culture that emphasized asynchronous communication, ensuring a high eNPS of 8.9 and a low turnover rate of 1%
  • Provided personalized coaching for Managers to enhance their leadership capabilities and team performance, focusing on first-time team leaders, targeting issues like micromanagement and improving collaboration
  • Conducted 1-on-1 and group coaching sessions to navigate employees’ professional and personal challenges
Jan 2019 - Dec 2021
3 years

Head of HR Support and Development Department

Wiener Osiguranje d.d.

  • Led comprehensive organizational transformation, reshaping HR strategies and policies
  • Transitioned the company to a fully remote work environment swiftly during the pandemic, maintaining productivity and engagement
  • Awarded for innovative Employer Branding Strategy and Diversity Policy within the Vienna Insurance Group
Jan 2018 - Dec 2019
2 years

HR General Specialist and Board Advisor on HR Strategies and Labor Law

Sberbank Croatia d.d.

  • Spearheaded corporate restructuring to improve corporate culture and employee satisfaction
  • Managed complex labor law affairs and oversaw talent acquisition for key positions
  • Advised board members on all relevant HR topics, including restructuring, process optimization, and new employee initiatives to increase employee motivation and engagement
Jan 2017 - Present
8 years 10 months

HR Consultant and Coach, Owner

Evome - Independent Consultancy

  • Provided HR consulting and executive coaching for startups and larger companies across industries like fintech and design, mostly remote and hybrid work environments
  • Established comprehensive HR functions as first-ever HR professional across multiple organizations, establishing foundational policies, processes, and strategic frameworks, optimizing efficiency and fostering strategic growth
  • Conducted 1-on-1 coaching sessions addressing leadership development, decision-making, conflict resolution, and goal achievement, but also career management and career transitioning, imposter syndrome, burn-out overachievers and procrastinating creatives
  • Led group coaching sessions to strengthen team skills, communication, and collaboration, resolve conflicts within teams, and align on a shared vision for success
  • Some of my clients: Toptal, Telemach Croatia, Samsung Electronics Adriatics, P.J.R., Electrocoin, Manor Software and many more
Jan 2012 - Dec 2017
6 years

Personnel Services and Labour Law Team Leader

Hrvatska Poštanska Banka d.d.

  • Developed and implemented HR strategies, focusing on talent acquisition and performance management
  • Provided expertise in labor law, managing employee relations and grievances

Summary

Accomplished Human Resources Leader and Certified Executive Coach with a proven track record in talent development, organizational transformation, and remote and hybrid team management.

Excels at building and scaling companies with hands-on approach in all HR processes.

Coaching individuals and teams to foster positive cultures and drive personal and professional development.

Conducted 700+ coaching hours for 120+ clients in remote settings.

Languages

Croatian
Native
English
Advanced

Education

Oct 2007 - Jun 2012

University of Zagreb, Faculty of Law

Master of Law · Law · Zagreb, Croatia

Certifications & licenses

Global EMCC Certified And Accredited Coach

NLP Master Practitioner

Project Management Certificate

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