Aida Khalfallah
Product Manager-Product Owner
Experience
Sales Assistant
Bakery Schollin
- Customer service and point-of-sale (cash register) operations
- Inventory management and stock organization
- Strengthened German language skills through daily customer interaction
- Worked collaboratively in a fast-paced, team-oriented environment
Product Owner/Product Manager
Warning Group
- Led SaaS platform development from concept to launch and conducted research for 10 logistics projects to improve delivery time slots, last-mile tracking, returns, and route planning
- Developed a B2C solution reducing environmental impact in Paris, saving 300,000 km and 12,000 truck trips annually
- Executed 100+ manual test cases to enhance product quality and reliability
- Supported engineering and customer support with technical expertise, reducing support tickets by 20%
- Used data visualization tools to monitor KPIs/OKRs and presented insights to leadership, improving tracking accuracy by 15%
- Coordinated team meetings and delivered customer demos, increasing satisfaction by 25%
- Built partnerships with Spanish and Italian logistics providers, expanding last-mile delivery for major e-commerce clients in Southern Europe
- Environment: Agile/Scrum/Kanban/Waterfall, Trello, Reetro.io, JIRA Cloud, Confluence, Notion, Metabase, UML/BPMN, Forest, React, Symfony, Android, Nest JS, SQL, Sonar, Slack, AWS/CloudWatch, Swagger/Postman, AS400, EDI Files, SAP, Testlink, Microsoft 365
Product Owner/Product Manager
Breakpoint Technology
- Wrote functional specifications document that increased project efficiency by 20% by ensuring the product scope was strictly followed
- Facilitated over 20 customer meetings (kick-off, meeting, and follow-up committee), leading to a 15% increase in customer satisfaction scores
- Played a central role in sharing information among the project team, clients, managers, and stakeholders, resulting in a 30% reduction in communication delays
- Defined UX/UI wireframing principles and contributed to the establishment of a scalable design system with the designer, leading to a 25% improvement in user experience as measured by user feedback scores
- Kept track of and organized the product backlog, reducing project delays by 10% and ensuring timely delivery of features
- Collaborated with two development teams in learning strategy, rapid prototyping, requirement gathering, and writing 100% of user stories, leading to a 35% increase in development speed
- Defined acceptability criteria and DoR/DoD in collaboration with the team, improving overall project quality by 20% as measured by defect rates
- Environment: React JS, Nest JS, Next JS, Gatsby JS, PostgreSQL, SQL, REST, Sonar, Testlink, AWS, Scrum, Kanban, JIRA/Azure DevOps/Ms Project, Confluence, Miro, Notion, Google Analytics, Microsoft 365
Product Owner/Product Manager
The Team
- Created detailed specifications that improved ERP/CRM development efficiency
- Ensured alignment with original objectives throughout the product lifecycle, leading to a 20% increase in stakeholder satisfaction
- Worked on four roadmaps to prioritize competing demands, defining feature epics, user stories, and acceptance criteria, resulting in a 30% reduction in project delays
- Conducted reviews, planning, and backlog refinement sessions that improved team productivity
- Partnered with UX/UI, R&D, and customer-facing teams to enhance alignment and contribute to a unified design system, reducing project misunderstandings by 40%
- Participated in workshops to design interfaces, features, and APIs that increased user satisfaction scores by 25%
- Reported and helped troubleshoot bugs and errors, reducing the average resolution time
- Offered solutions and recommendations that enhanced product quality, reliability, and performance
- Environment: Micro-services, Java/JEE Groovy, JHipster, Angular, Kafka, REST, PostgreSQL, Sonar, Power AMC, Target Process, JIRA/Azure DevOps, Teams, Microsoft 365
Skills
Strategic Product Management
Product Vision & Roadmapping
Agile At Scale (Safe, Less)
Customer-centric Design (Jtbd, Journey Mapping)
Data-driven Decisions (Sql, Metabase)
Cross-functional Leadership
Stakeholder Engagement
Change & Risk Management
Go-to-market Strategy
Saas Product Lifecycle
Api & Edi Management
Bpmn
Kpi Definition & Monitoring
Continuous Improvement
Value-driven Prioritization (Wsjf, Rice)
Data & Databases: Sql, Pl/sql, Postgresql, Mysql, Nosql
Web & Scripting Basics: Python, Html, Css, Javascript
Cloud & Devops: Aws (Incl. Cloudwatch), Google Cloud Platform (Gcp), Azure Devops
Systems & Productivity Tools: Windows 10/11, Linux, Microsoft 365 Suite, Active Directory
Api & Technical Collaboration: Postman, Swagger, Git
Languages
Education
Engineer's Degree in Computer Science, Software Engineering Multimedia and Web · Computer Science, Software Engineering Multimedia and Web
Bachelor's Degree in Computer Science, Multimedia and Web · Computer Science, Multimedia and Web
Certifications & licenses
Certificate For B2 German TELC
Project Management Essentials Certified
Management and Strategy Institute
Scrum Fundamentals Certified (SFC)
SCRUM Study
Scrum Master Primer (SMP)
IT Masters (CSU)
Profile
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