Management expert for strategy, execution and change
Juli 2019 - Jan. 2020
7 Monaten
Berlin, Deutschland
Chief Operating Officer
Helpling GmbH & Co. KG
P&L responsibility for Germany, Switzerland, United Kingdom and Ireland
Led the Operations team of over 50 internal and external members
Defined and executed strategic goals, objectives and key results in close collaboration with Marketing, Product and IT
Drove initiatives on customer and provider retention, new customer and provider acquisition and operational efficiency on country-level
Coordinated Operations processes globally to ensure consistent execution and continuous improvement
Juni 2017 - Juni 2019
2 Jahren 1 Monate
Berlin, Deutschland
Head of Operational Excellence
Zooplus AG
Led a team of three project managers and reported to COO
Managed company and operations programs and projects in support of the 20-30% p.a. revenue growth and 95% retention rate of zooplus
Strategy: Led the definition and drove the execution of the zooplus operations strategy with the COO
Operational excellence: Definition of KPI system, fulfillment network expansion, operations cost reduction by 10%, inventory reduction by 15%, customer delivery time improvement
Organizational development: Implemented OKR framework for goal-oriented collaboration to maximize operations team motivation and performance
Jan. 2015 - Mai 2017
1 Jahr 5 Monaten
München, Deutschland
Manager
Porsche Consulting GmbH
Focused on strategy, operational excellence, and transformation projects in the consumer goods, automotive and (e-) retail industry
Supported project acquisition and managed projects from initiation to closing with project planning, driving analysis, ideation and implementation, leading consultant and client teams and presenting results to client C-level and senior management
Projects in sales, CRM, supply chain management, production, logistics, leadership and product development in Europe, Brazil, Singapore and the U.S.
Apr. 2011 - Dez. 2015
4 Jahren 9 Monaten
München, Deutschland
Management Consultant
Porsche Consulting GmbH
Focused on strategy, operational excellence, and transformation projects in the consumer goods, automotive and (e-) retail industry
Supported project acquisition and managed projects from initiation to closing with project planning, driving analysis, ideation and implementation, leading consultant and client teams and presenting results to client C-level and senior management
Projects in sales, CRM, supply chain management, production, logistics, leadership and product development in Europe, Brazil, Singapore and the U.S.
Okt. 2007 - März 2011
3 Jahren 6 Monaten
Düsseldorf, Deutschland
International Supply Chain Manager
Henkel AG & Co. KGaA
Played key role in project to consolidate the production footprint of Henkel's European Consumer Adhesives division resulting in increased profitability
Managed various international launches of new products on time and in budget
Optimized product costs by successfully deciding upon Make-or-Buy
Increased service-level of suppliers by improving sales & operations planning
Zusammenfassung
I help managers improve their competitive strength dramatically through consistent strategy execution and a high-performance culture.
Sprachen
Deutsch
Muttersprache
Englisch
Verhandlungssicher
Französisch
Fortgeschritten
Spanisch
Grundkenntnisse
Ausbildung
Okt. 2004 - Juni 2005
University of Nebraska
Business Administration · Vereinigte Staaten
Okt. 2001 - Juni 2007
University Bayreuth
Dipl.-Kfm. · Business Administration · Bayreuth, Deutschland
Okt. 2001 - Juni 2007
Technical University Freiberg
Dipl.-Kfm. · Business Administration · Freiberg, Deutschland
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