Alessandra Ragazzi

Head of Communication

Alessandra Ragazzi
Au, Schweiz

Erfahrungen

Apr. 2013 - Feb. 2021
7 Jahren 11 Monaten
Balzers, Liechtenstein

Head of Global Communication

Oerlikon Balzers AG

Head of Communication Oerlikon Balzers, Voice of the company, & Head of Communication Surface Solutions Division (since 2014), & Head of Group Branding OC Oerlikon (since 2018)

Corporate Communications:

  • Development and implementation of the Branding Strategy
  • Brand management, maintenance and protection
  • Global trade fair concept
  • Further development of CI/CD, implementation in the entire communication at image and product level (including web)
  • Image- and technical articles, Press Releases, Interviews
  • Development and implementation of a social media strategy for brand and product communication
  • Set up a customer magazine in print and digital

Marketing Communication:

  • Above-the-line and Below-the-line (global)
  • Concept for global Showrooms for one-brand and multi-brand
  • Development and implementation of communication for the Digitalisation
  • Implementation of the central brand strategy at product level
  • Development of communication concepts for worldwide use incl. POS and trade fairs
  • Equipment design and nomenclature for technologies, coatings, equipment and services including legal coordination
  • Global budget responsibility
  • Coordination and monitoring of all international activities
  • Analysis of the competition and the market situation
  • Annual communication meetings

Customer Relationship Management:

  • Development and establishment of the integrated CRM concept worldwide
  • Data asset management including sales support tools
  • Implementation of the individual target group-oriented CRM measures, e.g. eNewsletter, download manager, direct mailings, customer portal

Internal Communication:

  • Continuous internal communication (People Announcements, Newsletters)
  • Development of a global concept for white and blue collars (no PCs)
  • Development of a pyramidal communication structure
  • Set up motivational concept for COVID-19-communication
Okt. 2005 - Juli 2012
6 Jahren 10 Monaten
Au, Schweiz

Director Communications

Leica Geosystems AG

Voice of the Company, Responsible for 4 Teams (20 employees)

Okt. 2004 - Okt. 2005
1 Jahr 1 Monate
Au, Schweiz

Director Marketing Communication

Leica Geosystems AG

S&E Division

Juli 2003 - Aug. 2004
1 Jahr 2 Monaten

Strategic Counselor

Gruppe Advertising Agency

Tourism Tunisia

Juli 2003 - Aug. 2004
1 Jahr 2 Monaten

Strategic Counselor

Stilbezirk Werbeagentur

Cullmann AG, Fotoaccessories

Juli 2003 - Aug. 2004
1 Jahr 2 Monaten
Trento, Italien

Strategic Counselor

Superpoli Supermarkets

Okt. 1998 - Juli 2003
4 Jahren 10 Monaten
Nürnberg, Deutschland

Manager International Communication

Grundig AG

CRM (Customer Relationship Management), Nomenclatura, Fine Arts Linie (High End), worldwide launch, Responsible for 4 employees

Nov. 1997 - Aug. 1998
10 Monaten
Nürnberg, Deutschland

Etat Director

Gabler GmbH Advertising Agency

Until closing of subsidiary

Apr. 1993 - Okt. 1997
4 Jahren 7 Monaten
Frankfurt, Deutschland

Etat Director

Gruppe GmbH Advertising Agency

Aug. 1992 - März 1993
8 Monaten
Holzkirchen, Deutschland

Freelance Account Executive

Matsushita Electronics

Production

Okt. 1987 - Juli 1992
4 Jahren 10 Monaten
München, Deutschland

Copy Writer, Account Executive

H.T.P. GmbH Advertising Agency

Copy Writer, Assistant of Managing Director; Account executive, graphics, production, new business; Account executive, conception, production (Since 1990)

Okt. 1986 - Sept. 1987
1 Jahr
München, Deutschland

Advertising Manager

MCM Cosmetic Perfumes

Set-up of the advertising department

Jan. 1986 - Sept. 1986
9 Monaten
München, Deutschland

Copy Writer, Account Executive

Young & Rubicam Advertising Agency

Copy writing, graphics, account executive, production (Until the subsidiary was closed)

Juli 1983 - Dez. 1986
2 Jahren 6 Monaten
München, Deutschland

Intern

Augat USA GmbH

Advertising department

Jan. 1982 - Juni 1983
6 Monaten
München, Deutschland

Intern

Journal Verlag Magazine

Editorial & graphics

Zusammenfassung

I stand for integrated communication, where internal and external, image- and product communication, digital, printed and social activities reflect the identity of the brand, follow the same strategy and deliver the same relevant messages. Target group thinking is the base of every step undertaken; defining the content, the wording and the channel. Communication is a service delivered to the company and to the stakeholders. I deliver this service based on scientific rules, on professional processes and on empathy and understanding. The company's brand must have a sharp positioning and an emotional loading and then "communicates" to all stakeholders in a human way. Clarity, coherence, continuity, safety and integrity are the cornerstones of my communication and in leading a team. Trust is the core value I give and expect from my management and my colleagues. Building stable and happy teams is of crucial importance to always keep the momentum and the pace. Communicating culture change - especially within acquisitions- requires a sensitive, open and pro-active information - internally as externally.

Sprachen

Deutsch
Muttersprache
Italienisch
Muttersprache
Englisch
Verhandlungssicher
Französisch
Fortgeschritten
Spanisch
Grundkenntnisse

Ausbildung

Feb. 1982 - Juni 1989

Ludwig Maximilians Universität

Magister Artium (M.A.) · Sciences of Communication · München, Deutschland

Feb. 1982 - Juni 1989

Ludwig Maximilians Universität

Magister Artium (M.A.) · Psychology of Markets and Advertising · München, Deutschland

Feb. 1982 - Juni 1989

Ludwig Maximilians Universität

Magister Artium (M.A.) · Sciences of Linguistic & Literature · München, Deutschland