Torsten Matzak
Management Consultant
Experience
Management Consultant
PoliticyDialog
Deloitte Consulting
PricewaterhouseCoopers (PwC)
Centracon AG
BWI GmbH
Litterarius
Ajyadh Knowledge Training & Education
Siemens Healthcare
GIZ Society for International Cooperation
it@M
City of Munich – Directorate
City of Munich – Social Affairs Department
City of Munich – District Administration Department
Social Advisory Service Munich Hasenbergl
Summary
Torsten Matzak is a distinguished expert in organizational & process strategy and operating model transformation within the public sector, particularly emphasizing efficiency, process optimization, digitization, and TOM models. With over a decade of strategy consulting experience, Torsten advises national and international entities, public institutions and IT service providers across Europe and the Middle East.
Strategy design Digitization Organizational and process design
I translate complex relationships into clear, sustainable mission statements and design structures that provide orientation and deliver impact. With a keen eye for patterns and dependencies, I combine analysis, creativity, and experience to position organizations for the future.
I see myself as a bridge builder between tradition and the future: focusing on the specific impact. I combine analysis with experience to develop structures that provide orientation and enable change – personalized, focused, and future-oriented.
I shape organizations and processes to achieve clarity, efficiency, and impact. My goal is to make administrations sound, practical, and far-sighted, sustainable and future-proof.
Skills
- Strategic Alignment – More Than 20 Years Of Expertise In Defining Strategic Goals For Digital Transformation And Shaping Business Design, Taking Into Account The Organization, Culture, And Processes. Derivation Of Measures And Development Of Roadmaps For Strategic Realignment And The Development Of Strategy Processes At All Business Levels. Further Development Of Strategic Business Decisions, Taking Into Account Digital Transformation Requirements And Objectives. Analysis Of Existing Challenges Based On Business Strategy Requirements And Development Of Recommendations For Sustainable Improvement, Including Through Sparring Discussions, Particularly On Technologies, Governance, And Strategy. Development Of Communication And Change Strategies For Sustainable Implementation
- Project Management – Extensive Experience In Agile And Traditional Project-based Structuring Of Strategic Process And Organizational Decisions Within The Context Of Digital Transformation And The Development Of Digital Workplaces And Customer Spaces. A Goal-oriented Approach To Quickly Achieve Implementation Success In The Classic Project Management Triangle – Time, Cost, And Quality. Experience Up To The Highest Levels At National And International Levels. Experience In Waterfall And Agile Projects. Design Of Role-based Organizations And Creation Of Project Governance Structures. Organization And Conduction Of Workshops, Even In Conflict-prone And Intercultural Environments.
- Team Building And Management – Skilled In Leading Teams And Developing A Collaborative Approach. Expertise In Identifying Employee Strengths And Weaknesses And Matching Skills With Role Requirements. Integration Of Team Members With Diverse Professional And Personal Backgrounds. Development Of Job And Role Profiles.
- Communication Skills – Excellent Communicator With Strong Negotiation Skills In An International Environment. Demonstrated Ability To Work Under Pressure And Make Decisions. Experience In Multicultural Teams.
- Budget Management – Experience In Budget Design And Institutionalizing These, Even In Large Organizations. Strong Planning Skills For Risks And Contingencies, Including Mitigation. Strong Efficiency Awareness And The Ability To Balance Profitability With Overall Success.
- Customer Interaction – A User-centric Approach To Solution Development (Thinking It From The User's Perspective) That Brings Together Application And Service Structures. Experience In Developing Strategic Partnerships And Building Resilient Working Relationships With Internal And External Partners. A Hands-on Approach To Solving Challenges. Open To Innovative Solutions, Even Using New Approaches, Combined With Strong Negotiation And Facilitation Skills.
- Ms Office Knowledge (Level: Expert)
- Internet: Application And Hosting (Level: Very Good)
- Sharepoint
- Communication Management
- Strategic Planning
- Lecture And Presentation Techniques
- Rhetoric Training
- Change Management
- Social Diversity
- Intercultural Communication
- Conflict Resolution Techniques
- Project Management & Project Leadership
- Public Affairs Management
Languages
Education
Ludwig Maximilian University – Geschwister Scholl Institute
MA Political Science with minors in Law and History · Political Science · Munich, Germany
University of Applied Sciences for Public Administration and Legal Affairs
Graduate in Public Administration · Public Administration · Hof, Germany
Certifications & licenses
Objectives & Key Results (OKR)
Prince2 Practitioner
Scrum Product Owner And Change Manager
SixSigma GreenBelt
Profile
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