Senior Business Analyst | IT Project Manager | Test Manager

After a successful soft launch of a new policy administration system, the project aims for full integration with SAP FS-CD. The focus is on ensuring the processing of policy data from the legacy system and the new policy administration system in FS-CD while optimizing processes.

• Analysis and business process design in the context of dunning, court-ordered dunning integration, direct debit and payout returns, and short-term license plates in FS-CD
• Coordination and development of requirements with the relevant specialist departments
• Creation of process models for dunning, returns, seasonal, and short-term license plate processes using BPMN
• Development of customizing proposals and analysis of the corresponding timing in FS-CD
• Coordination with the development team for implementation and joint development of efficient solution concepts
• Capturing and documenting requirements and optimizing existing workflows in JIRA and Confluence