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Subhankar K.

IT Project & Product Leadership | Agile & Cloud Expertise | E-commerce, SaaS, EdTech, Healthcare

Pune, India

Experience

Feb 2025 - Present
11 months
Pune, India

Product & Delivery Management

Freelancer - Self employed

  • Delivered customized e-commerce and web solutions for SMEs and startups, from requirements gathering to deployment, ensuring scalable architecture, secure integrations, and seamless customer experience.
  • Advised clients as a strategic advisor, recommending technology stacks, Agile practices, and automation tools that improved operational efficiency by 20% and reduced project delivery risks.
  • Conducted market and user behavior analysis, A/B testing, and performance tracking to guide feature enhancement and product growth.
  • Collaborated cross-functionally with design, engineering, and marketing teams to ensure on-time, high-quality product releases.
Apr 2022 - Aug 2024
2 years 5 months
Pune, India

Head of Technology

DViO Digital

  • Directed the technology function, leading cross-functional teams (developers, designers, QA) to deliver 25+ global digital projects across APAC, EU, US, and Middle East with a 95% delivery success rate.
  • Scoped, budgeted, and executed large-scale initiatives (CRM, e-commerce, mobile apps, AR filters, gamification) while ensuring cost efficiency and business alignment.
  • Reduced delivery timelines by 30% through Agile roadmap optimization, workload balancing, and proactive risk management.
  • Introduced centralized delivery frameworks and AI-driven prototyping tools, cutting manual coding time and boosting productivity.
  • Enhanced client partnerships by acting as the primary technical liaison, ensuring transparency, and driving 25% improvement in client retention and NPS.
  • Reduced escalations by 40% through structured escalation and communication systems, significantly improving stakeholder trust.
  • Built a scalable, multi-disciplinary tech team, improving team retention by 30% and expanding service offerings.
  • Trained in Generative AI, cloud-native delivery, and modern DevOps practices, integrating them into delivery models for sustainable business impact.
May 2019 - Mar 2022
2 years 11 months
Pune, India

Project Lead

DViO Digital

  • Managed project lifecycle from requirements analysis to delivery, aligning technical solutions with client business objectives for measurable impact.
  • Cut project delivery times by 30% by introducing Agile practices, optimized sprint planning, and automated workflows.
  • Defined scope, proposals, and cost/resource allocation, ensuring predictable outcomes and 95% on-time delivery.
  • Established CI/CD pipelines and DevOps practices, increasing deployment frequency by 50% while reducing defect rates.
  • Partnered with UI/UX teams to implement modern design enhancements, improving usability and adoption across client platforms.
  • Acted as a mentor for developers, leading coding, testing, and release management to uphold quality standards.
  • Strengthened client engagement via structured escalation handling, contributing to a 25% boost in client satisfaction and retention.
Sep 2018 - May 2019
9 months
Pune, India

Technical Lead

Exioms

  • Led a cross-functional team of 15+ professionals, including backend developers, frontend developers, and UI/UX designers, specializing in PHP, Node.js, Android, and iOS, to deliver scalable and high-quality software solutions.
  • Provided hands-on technical guidance and resolved critical development issues, improving team efficiency by 20% and ensuring project timelines were met consistently.
  • Conducted comprehensive technical analyses and aligned project requirements with client objectives, achieving a 95% client satisfaction rate.
  • Mentored team members to enhance their problem-solving capabilities, resulting in a 30% reduction in escalated technical issues.
  • Evaluated and integrated cutting-edge technologies, leading to the successful adoption of solutions that enhanced product performance and scalability.
May 2017 - Aug 2018
1 year 4 months
Pune, India

Software Engineer

Codaemon Softwares Private Limited

  • Developed and deployed websites and web applications using PHP, Shopify, AngularJS, and EmberJS, ensuring high performance and scalability.
  • Collaborated closely with UI/UX designers and testers to deliver seamless, user-friendly interfaces and maintain consistent design standards.
  • Guided junior developers by providing mentorship and code reviews, improving overall team productivity by 25%.
  • Diagnosed and resolved critical technical issues, ensuring the delivery of bug-free applications within deadlines.
  • Participated in client communications and weekly meetings to gather requirements, provide updates, and ensure alignment with project goals.
Mar 2015 - Apr 2017
2 years 2 months
Pune, India

Technical Lead, Co-founder

Orbit Media Services

  • Conducted technical analysis, requirement study, and documentation of projects.
  • Developed web solutions by formulating objectives, planning project life-cycle deliverables, and resource availability.
  • Led the exploration, evaluation, and design of technical solutions.
  • Tracked action items, conducted design and implementation reviews, and resolved issues.
  • Accepted ownership for new requests and explored opportunities to add value to job accomplishments.
Dec 2011 - Feb 2015
3 years 3 months
Pune, India

Website Developer, Founding Team Member

Catamnesis Health Records Pvt Ltd

  • Conducted technical analysis and requirement gathering for an in-house EHR system, ensuring alignment with healthcare standards.

  • Developed web solutions to enhance EHR functionality, with a focus on security, usability, and performance.

  • Participated in the design and evaluation of technical solutions, ensuring quality and alignment with product goals.

  • Managed MySQL databases for secure data storage, retrieval, and regulatory compliance, including backup and recovery.

  • Optimized database performance, achieving scalability and reliability to meet the demands of a healthcare product.

Jun 2009 - Jun 2010
1 year 1 month
Kolkata, India
On-site

Telecommunication Engineer

Kite Communications

  • Managed on-site installation and commissioning of telecommunication equipment, ensuring strict compliance with engineering diagrams and project specifications.
  • Directed small teams of field technicians in daily operations and scheduled maintenance activities, upholding rigorous quality control standards.
  • Resolved complex technical faults through systematic diagnosis and repair, leading to the measurable reduction of network downtime within the designated operational zone.

Summary

PMP®-certified IT professional with over 12 years of technology experience, including 5+ years delivering software development projects and cross-functional team. Proven expertise in Agile methodologies, risk management, and stakeholder communication. Adept at optimizing workflows, mitigating project risks, and aligning technology initiatives with business goals. Achieved 25% ROI growth, and 30% faster delivery timelines at DViO Digital.

Languages

Bengali
Native
Hindi
Native
English
Advanced

Education

Oct 2010 - Jun 2011

University of Wales

MBA · Finance · United Kingdom

Oct 2005 - Jun 2009

Maulana Abul Kalam Azad University of Technology

Bachelor of Technology · Electronics & Communication Engineering · India

Certifications & licenses

PMP® Certification

PMI

Aws Cloud Computing

CloudThat

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