Subhankar K. - IT Project & Product Leadership | Agile & Cloud Expertise | E-commerce, SaaS, EdTech, Healthcare

Go to Website

Pune, India

Experience

Feb 2025 - Present

10 months

Pune, India

Product & Delivery Management

Freelancer - Self employed

Delivered customized e-commerce and web solutions for SMEs and startups, from requirements gathering to deployment, ensuring scalable architecture, secure integrations, and seamless customer experience.
Advised clients as a strategic advisor, recommending technology stacks, Agile practices, and automation tools that improved operational efficiency by 20% and reduced project delivery risks.
Conducted market and user behavior analysis, A/B testing, and performance tracking to guide feature enhancement and product growth.
Collaborated cross-functionally with design, engineering, and marketing teams to ensure on-time, high-quality product releases.

Apr 2022 - Aug 2024

2 years 5 months

Pune, India

Head of Technology

DViO Digital

Directed the technology function, leading cross-functional teams (developers, designers, QA) to deliver 25+ global digital projects across APAC, EU, US, and Middle East with a 95% delivery success rate.
Scoped, budgeted, and executed large-scale initiatives (CRM, e-commerce, mobile apps, AR filters, gamification) while ensuring cost efficiency and business alignment.
Reduced delivery timelines by 30% through Agile roadmap optimization, workload balancing, and proactive risk management.
Introduced centralized delivery frameworks and AI-driven prototyping tools, cutting manual coding time and boosting productivity.
Enhanced client partnerships by acting as the primary technical liaison, ensuring transparency, and driving 25% improvement in client retention and NPS.
Reduced escalations by 40% through structured escalation and communication systems, significantly improving stakeholder trust.
Built a scalable, multi-disciplinary tech team, improving team retention by 30% and expanding service offerings.
Trained in Generative AI, cloud-native delivery, and modern DevOps practices, integrating them into delivery models for sustainable business impact.

May 2019 - Mar 2022

2 years 11 months

Pune, India

Project Lead

DViO Digital

Managed project lifecycle from requirements analysis to delivery, aligning technical solutions with client business objectives for measurable impact.
Cut project delivery times by 30% by introducing Agile practices, optimized sprint planning, and automated workflows.
Defined scope, proposals, and cost/resource allocation, ensuring predictable outcomes and 95% on-time delivery.
Established CI/CD pipelines and DevOps practices, increasing deployment frequency by 50% while reducing defect rates.
Partnered with UI/UX teams to implement modern design enhancements, improving usability and adoption across client platforms.
Acted as a mentor for developers, leading coding, testing, and release management to uphold quality standards.
Strengthened client engagement via structured escalation handling, contributing to a 25% boost in client satisfaction and retention.

Sep 2018 - May 2019

9 months

Pune, India

Technical Lead

Exioms

Led a cross-functional team of 15+ professionals, including backend developers, frontend developers, and UI/UX designers, specializing in PHP, Node.js, Android, and iOS, to deliver scalable and high-quality software solutions.
Provided hands-on technical guidance and resolved critical development issues, improving team efficiency by 20% and ensuring project timelines were met consistently.
Conducted comprehensive technical analyses and aligned project requirements with client objectives, achieving a 95% client satisfaction rate.
Mentored team members to enhance their problem-solving capabilities, resulting in a 30% reduction in escalated technical issues.
Evaluated and integrated cutting-edge technologies, leading to the successful adoption of solutions that enhanced product performance and scalability.

May 2017 - Aug 2018

1 year 4 months

Pune, India

Software Engineer

Codaemon Softwares Private Limited

Developed and deployed websites and web applications using PHP, Shopify, AngularJS, and EmberJS, ensuring high performance and scalability.
Collaborated closely with UI/UX designers and testers to deliver seamless, user-friendly interfaces and maintain consistent design standards.
Guided junior developers by providing mentorship and code reviews, improving overall team productivity by 25%.
Diagnosed and resolved critical technical issues, ensuring the delivery of bug-free applications within deadlines.
Participated in client communications and weekly meetings to gather requirements, provide updates, and ensure alignment with project goals.

Mar 2015 - Apr 2017

2 years 2 months

Pune, India

Technical Lead, Co-founder

Orbit Media Services

Conducted technical analysis, requirement study, and documentation of projects.
Developed web solutions by formulating objectives, planning project life-cycle deliverables, and resource availability.
Led the exploration, evaluation, and design of technical solutions.
Tracked action items, conducted design and implementation reviews, and resolved issues.
Accepted ownership for new requests and explored opportunities to add value to job accomplishments.

Dec 2011 - Feb 2015

3 years 3 months

Pune, India

Website Developer, Founding Team Member

Catamnesis Health Records Pvt Ltd

Conducted technical analysis and requirement gathering for an in-house EHR system, ensuring alignment with healthcare standards.
Developed web solutions to enhance EHR functionality, with a focus on security, usability, and performance.
Participated in the design and evaluation of technical solutions, ensuring quality and alignment with product goals.
Managed MySQL databases for secure data storage, retrieval, and regulatory compliance, including backup and recovery.
Optimized database performance, achieving scalability and reliability to meet the demands of a healthcare product.

Jun 2009 - Jun 2010

1 year 1 month

Kolkata, India

On-site

Telecommunication Engineer

Kite Communications

Managed on-site installation and commissioning of telecommunication equipment, ensuring strict compliance with engineering diagrams and project specifications.
Directed small teams of field technicians in daily operations and scheduled maintenance activities, upholding rigorous quality control standards.
Resolved complex technical faults through systematic diagnosis and repair, leading to the measurable reduction of network downtime within the designated operational zone.

Summary

PMP®-certified IT professional with over 12 years of technology experience, including 5+ years delivering software development projects and cross-functional team. Proven expertise in Agile methodologies, risk management, and stakeholder communication. Adept at optimizing workflows, mitigating project risks, and aligning technology initiatives with business goals. Achieved 25% ROI growth, and 30% faster delivery timelines at DViO Digital.