Eric H. - Lean Technology Strategy: Running Agile at Scale

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Berlin, Germany

Experience

Jan 2022 - Dec 2025

4 years

Senior Professional Scrum Master / Senior Agile Coach

Kalorimeta GmbH (a company of the Noventic Group)

Support/coaching in optimizing the self-organization of 3–4 interdisciplinary teams
Support at a cross-team level as an Agile Coach together with other coaches
Joint development and implementation of the Agile Fluency® model
Extensive support and collaboration with the Product Owners
Coaching on agile mindset for stakeholders (at multiple levels) and teams
Guiding teams on agile principles
Facilitator for improving communication, collaboration & productivity; facilitating and moderating various events (e.g. dailies, reviews, retrospectives, planning, backlog grooming, refinement, estimation, replenishment); resolving issues
Support and coaching of teams and POs in writing and refining user stories
Extensive experience with remote teams
Extensive experience with MS Teams, Jira, Miro, and Confluence
Project scope: Web development & DevOps

Jan 2020 - Dec 2021

2 years

Senior Professional Scrum Master / Senior Agile Coach

Star Finanz GmbH (a subsidiary of Finanz Informatik GmbH & Co. KG)

Support/coaching, optimizing self-organization, and conflict management for 2 interdisciplinary Scrum teams with approximately 20 team members
Coaching on the agile mindset for stakeholders (e.g. project managers, PMOs, C-level members)
Acting as facilitator by removing impediments, improving team productivity/velocity, achieving sprint goals, and moderating Scrum events (e.g. dailies, reviews, retrospectives, plannings, backlog grooming, refinement, estimation)
Support and coaching of teams & POs in formulating user stories, backlog grooming & refinement
Coaching on the agile mindset
Extensive experience with MS Teams, Jira & Confluence
Project scope: App development (iOS & Android)

Jan 2019 - Dec 2019

1 year

Senior Professional Scrum Master / Senior Agile Coach

KPMG AG

Support/coaching, optimizing self-organization, and conflict management for an interdisciplinary Scrum team with approximately 12 team members
Coaching on the agile mindset for stakeholders (e.g. project managers, PMOs, C-level members)
Acting as facilitator by removing impediments, improving team productivity/velocity, achieving sprint goals, and moderating Scrum events (e.g. dailies, reviews, retrospectives, plannings, backlog grooming, refinement, estimation)
Support and coaching of teams & POs in formulating user stories, backlog grooming & refinement
Coaching on the agile mindset
Project scope: intranet cloud platform

Jan 2019 - Dec 2019

1 year

Founder / Professional Scrum Master / Product Owner

Scrummaturity.com

Fully agile project execution using Scrum
Support/coaching in daily stand-ups, reviews, retrospectives & plannings for the team (4 team members)
Acting as facilitator by removing impediments, improving team productivity, and achieving sprint goals
Additional Product Owner role
Coaching on the agile mindset
Project scope: B2B web platform for evaluating Scrum team maturity

Jan 2019 - Dec 2019

1 year

Freelance Innovation Consultant

Smurfit Kappa

Agile innovation design (Design Thinking)
Development/design of a sustainable alternative to plastic stretch films in the transport/packaging industry
Awarded the Smurfit Kappa #betterplanetpackaging Design Award 2019
Project scope: Design Thinking and development (transport/packaging)

Jan 2018 - Dec 2019

2 years

Founder / Professional Scrum Master / Product Owner

Cargorotator.com

Complete agile project execution using Scrum
Support/coaching for the daily standups, reviews, retrospectives & planning sessions for the team (4 team members)
Acting as facilitator by removing impediments, improving team productivity and achieving sprint goals
Additional product owner duties
Coaching on the agile mindset
Project scope: B2B web platform (marketplace for coordinating empty cargo containers)

Jan 2018 - Dec 2018

1 year

Senior Professional Scrum Master / Senior Agile Coach

Kpmg AG

Support/coaching, optimization of self-organization and conflict management of multiple interdisciplinary Scrum teams with around 20 team members (2 teams of 8-9 people each)
Coaching on the agile mindset for stakeholders (e.g. project managers, PMOs, C-level members)
Acting as facilitator by removing issues, improving team productivity/velocity, achieving sprint goals and moderating Scrum events (e.g. dailies, reviews, retrospectives, planning sessions, backlog grooming, refinement, estimation)
Supporting and coaching the teams & POs in writing user stories, backlog grooming & refinement
Coaching on the agile mindset
Extensive experience with TFS, Jira & Confluence
Project scope: intranet cloud platform

Jan 2018 - Dec 2018

1 year

Agile Project Manager

Xtractor For Jira (Cloud) –(Inhouse Development)

Complete agile project planning and management of software development
Support/coaching for the daily standups, reviews, retrospectives & planning sessions for the team (3 team members)
Acting as facilitator by removing impediments, improving team productivity and achieving sprint goals
Product owner duties
Coaching on the agile mindset
Project scope: web add-in for Microsoft Excel combined with the JIRA API

Jan 2017 - Dec 2018

2 years

Professional Scrum Master / Agile Coach

Kpmg AG

Support/coaching, optimizing self-organization and conflict management of multiple interdisciplinary, international, multilingual Scrum teams (partly remote) with around 30-40 team members (3-4 teams of 7-9 people each)
Coaching on the agile mindset for stakeholders (e.g. project managers, PMOs, C-level members)
Acting as facilitator by removing issues, improving team productivity/velocity, achieving sprint goals and moderating Scrum events (e.g. dailies, reviews, retrospectives, planning sessions, backlog grooming, refinement, estimation)
Supporting and coaching the teams & POs in writing user stories, backlog grooming & refinement
Scrum of Scrums with other Scrum Masters
Coaching on the agile mindset
Project scope: intranet cloud platform
Extensive experience with Jira, Confluence & TFS

Jan 2017 - Dec 2017

1 year

Remote

Professional Scrum Master / Agile Coach

Banking

Coordination, coaching and servant leadership of a remote development team (4 people)
Support/coaching for the daily standups, reviews, retrospectives & sprint planning sessions
Acting as facilitator by removing issues, improving team productivity and achieving sprint goals
Backlog grooming
Coaching on the agile mindset

Jan 2016 - Dec 2017

2 years

Professional Scrum Master / Product Owner

Immobilien

Provided support and coaching in daily standups, reviews & retrospectives
Acted as facilitator by removing impediments, improving team productivity and achieving sprint goals
Developed an automated add-in for Office 365 with API connectivity (XML)
Integrated control functions in line with API constraints
Integrated default settings and optimized features based on the latest user experience

Jan 2016 - Dec 2016

1 year

Consultant / Agile Coach

Onpex Gmbh (Fintech)

Acted as Agile Coach for the entire company (including development, marketing and executives)
Created technical documentation for the Financial Services API
Built various code snippets (JavaScript, jQuery, PHP) that connected directly to the Financial Services API
Developed and designed investor pitch decks

Jan 2014 - Dec 2015

2 years

Scrum Master / Product Owner

Kakadodo (In-House Development)

Designed and developed a web-based idea and innovation platform for company intranets to gather and use employee ideas/innovations (also available as SaaS)
Served as Scrum Master for a team of five cross-functional developers in a startup environment, fostering self-organisation, removing impediments, improving team productivity and achieving sprint goals
Led software development with a user-focused approach along the value chain
Delivered training on agile and Scrum values, principles and methodologies
Monitored team velocity and sprint/release progress using burn-down charts
Trained various companies and their management on establishing agile principles and embracing changes and internal ideas/innovations
Experience with Jira and development using JavaScript, jQuery, JSON, XML, AJAX, PHP, and MySQL

Jan 2013 - Dec 2013

1 year

Munich, Germany

Lecturer

Campus M21.

Taught advanced sports management students at a private university in "Interactive Media Technology" and "Social Media"

Jan 2012 - Dec 2014

3 years

Executive Manager / Scrum Master

Good Io Ltd.

Maintained existing and acquired new business relationships
Coached multiple cross-functional Scrum teams as Scrum Master in self-organisation, removing impediments and acting as a servant leader
Extensive team building skills
Demonstrated calm behavior during challenging situations
Provided support to shape and build Scrum frameworks through introducing, developing, applying, delivering, and managing Scrum methods, rules, events, roles, and artifacts
Supported project leadership and provided mediation for teams
Provided project risk management, e.g. by helping identify and remove project impediments
Acted as facilitator for the development teams and product owners
When needed, defined and/or optimized processes within the agreed project management framework (including documentation)
Continuously improved the quality of all deliverables, e.g. by supporting the development teams in self-organisation
Experience with Jira & Trello

Jan 2007 - Dec 2015

9 years

Senior Software Developer

Mars / Masterfoods

Defined and developed various different software products for Microsoft Excel (VBA)
Developed administrative and logistical software in Microsoft Excel (VBA)
Acted as a Serveant Leader for Mars employees, providing support for work improvement

Jan 2007 - Dec 2012

6 years

Freelance Consultant / Senior Software Developer

Gardner Denver

Developed various MS Excel (VBA) database systems (connected to a SQL database)
Developed an inventory analysis tool in MS Excel (VBA)
Conducted various workshops in Microsoft Excel (Basics, Advanced, and VBA)

Jan 2006 - Dec 2012

7 years

Freelance Consultant / Senior Agile Project Manager

Tchibo Gmbh

Project Manager and Agile Coach for the innovation platform "Tchibo ideas"
Acted as Scrum Master for 3 different teams (about 5-8 members each) by removing impediments, advising on self-improvement, acting as a facilitator
Collaborated with product manager(s) to align on critical commitments and future company goals
Defined and established various communication guidelines and strategies (e.g., for worst-case scenarios)
Tracked sprint/release progress (burn-down charts) and team velocity
Provided support to shape and design Scrum frameworks through the introduction, development, implementation, delivery, and management of Scrum methodologies, rules, events, roles, and artifacts
Coached management members at all company levels to understand the benefits of agile working
Complete concept development, strategic planning, process optimization & restructuring
Team-building activities and support in community building & management for 10k+ users
Acted as Agile Coach and strategic consultant (structure and competitive analysis, staff coaching)
Self-motivated, creative, innovative, and efficient in proposing solutions for complex, time-critical problems
Strong communication skills (consulting, worst-case scenarios, and execution)
Developed and executed the Tchibo ideas blogger campaign (guerrilla marketing)
Innovation scouting, innovation (pre-)screening, and innovation evaluation

Jan 2006 - Dec 2008

3 years

CEO / Founder

MyPods

Strategic management, development, and hosting of Germany's largest podcasting platform
Integrated MyPods as a separate tab in Windows Live Messenger (Microsoft)
Nominated for the German Podcast Award 2007

Jan 2002 - Dec 2002

1 year

Software Developer

Beiersdorf AG

Developed a daily category management software for market data analysis

Jan 2001 - Dec 2001

1 year

Software Developer

Laura Biagiotti

Developed a financial software solution for general partners

Jan 1999 - Dec 2007

9 years

Agile Project Manager

Microsoft

Project management, concept development, community building and launching the MSN communities in Germany (100k+ users in Germany)
Acted as a servant leader (Scrum Master) and Agile coach for 3 interdisciplinary teams (around 9 members each) in self-organization
Defined and established various communication guidelines and strategies (e.g., for worst-case scenarios)
Worked with the Product Owner to define backlog item priorities and content, focusing on meeting user stories' acceptance criteria
Acted as a facilitator, removing impediments for the teams, providing conflict management through strong interpersonal skills and eliminating organizational barriers
Created and delivered the official MSN IT online glossary
Provided additional support and developed web services for subsidiaries in several international markets (e.g., Brazil, Japan, China, Taiwan, etc.)

Jan 1999 - Dec 2000

2 years

Agile Project Manager

Microsoft

Founded and led Microsoft's largest community "Millennium 2000" with more than 100k users worldwide!
Acted as a Scrum Master by coaching the team in self-organization, facilitating the team and removing impediments
Led a remote team of 5 members in communication and collaboration with direct customer contact

Jan 1994 - Dec 1995

2 years

Software Developer / Business Analyst

Creatv

Developed internal accounting software for planning and budgeting Germany's most well-known and successful daily TV show “Hans Meiser” (RTL)

Jan 1993 - Present

32 years 11 months

Senior Professional Scrum Master, Senior Agile Coach

Freelancer

In-depth expertise as a Senior Professional Scrum Master (PSM), Senior Innovation Consultant, Corporate Communication Manager and extensive management experience
Reference clients: Microsoft GmbH, KPMG, Beiersdorf GmbH, Mars/Masterfoods GmbH, Eni Deutschland GmbH, Tchibo GmbH
Topics: Agile transition, Scrum training, executive coaching, Product Owner coaching, team coaching and support
Agile coach for multiple Scrum teams (3+) with a clear focus on supporting teams in self-organization, improving productivity and achieving their goals
Tracking and communicating team velocity and sprint/release progress (burn-down charts)
Mentor for other Scrum Masters and Product Owners, coaching all levels and roles including C-level members, PMO and project managers within organizations on agile principles, methods, processes, practices and tools
Support and coaching to achieve a high level of agile capabilities aligned with defined core agile principles and enterprise standards
Facilitating cross-team coordination and collaboration, and optimizing information availability
Training interdisciplinary teams in a culture of full transparency for relevant metrics and agile methods for all stakeholders, and promoting a culture of open communication
Extensive experience with software tools like Jira, Confluence, TFS, MS Teams, Slack and MS Office
Knowledge of different IT methods (e.g., Waterfall, Agile), Scrum, Kanban, SAFe, SOA, SDLC methodologies, and a deep understanding of technical aspects at a high level
Web frontend & backend development (jQuery, JavaScript, AJAX, JSON, XML, PHP, MySQL)

Jan 1993 - Dec 2015

23 years

Freelance Consultant / Senior Software Developer

Eni Deutschland Gmbh

Development and maintenance of various financial analysis and controlling solutions for daily investment decisions, handling and reporting over EUR 1M per day based on Microsoft Excel (VBA).
Development and implementation of a central Document Storage System.
Development of Eni's first global B2B lubricant database for vendors to locally search (at customer sites) for appropriate lubricants based on predefined use cases. The data for this search was dynamically imported and updated in the app from SAP.
Development of an internal tool to import SAP data (via a direct connection from Excel to SAP) to display updated charts for different use cases

Jan 1992 - Dec 1993

2 years

Software Developer / Business Analyst

Sony/Bmg

Development of multiple financial analysis, controlling, and reporting software for various music artists (e.g., Peter Maffay).
Development of automated charts in Microsoft Excel with data extraction from SAP.
Development of automated file attachments, formatting, and mailings for all account managers.
Development of reporting for individual company departments.
Development of full analyses of planning data for reporting.
Automation of comparative cost systems for UFA International GmbH

Jan 1992 - Dec 1993

2 years

Representative Europe / Executive Management

Topix Inc.

Maintaining existing corporate relationships and acquiring new ones.
Introducing 3D animations for TV commercials and spots.
Supporting the US headquarters in European markets.

Jan 1989 - Dec 1991

3 years

CTO

Action Games Gmbh

Software development for Europe's most complex TV show 'Bingo' (SAT 1).
Improved the SONY video wall by developing custom software that delivered a significantly higher frame rate and faster reaction time than SONY's own software.
TV show production, technical management, and computer development.
Programming for TV game shows ('Bingo' aka 'Trump Card' (SAT 1), 'The Krypton Factor' (SAT 1)).
Casting Senior Specialist (Disney Club (ARD)).