Saiswaroop S.
Senior Consultant
Experience
Mar 2025 - Present
9 monthsHybrid
Senior Consultant
Ernst & Young LLP
- Leading implementation of Zycus Source-to-Pay modules for a global client, driving process design, configuration, and adoption.
- Supporting GenAI-driven enhancements within Zycus to improve product and user experience.
- Contributing to business development initiatives within EY including solutioning, proposals, and client presentations.
Apr 2024 - Feb 2025
11 monthsSenior Functional Consultant
Proen Consulting Services Pvt. Ltd.
- Acted as the system owner and administrator for a CLM system, supporting end-users and ensuring smooth system operation.
- Conducted vendor evaluation for CLM systems by identifying business requirements, evaluating vendor solutions, and selecting the system best suited to customer needs.
- Led the implementation of the selected CLM solution, ensuring alignment with business objectives and end-user adoption.
- Managed and supported an existing CLM system, providing user support, resolving issues, and enhancing system functionality.
Jun 2023 - Mar 2024
10 monthsImplementation Manager
Tecunique Pvt. Ltd.
- Staffed on SkySelect Inc as Implementation Manager.
- Proactively worked on lead retention and expanding the scope of contracts with customers, continually identifying opportunities for growth and enhanced collaboration.
- Conducted comprehensive process mapping exercises both before and after SkySelect implementation, ensuring seamless integration and optimized workflows.
Jul 2021 - May 2023
1 year 11 monthsFunctional Consultant - Professional Services
Icertis Solutions Pvt. Ltd.
- Delivered enterprise-level implementations of Icertis products, leveraging the Icertis Implementation Methodology to ensure timely and successful deployments.
- Partnered with customers to identify business requirements, design solutions, and configure the system for optimal performance and user adoption.
- Actively contributed to the Icertis product roadmap by providing feedback from implementation experiences and customer interactions.
Jul 2020 - Jul 2021
1 year 1 monthAssociate Functional Consultant
OvalEdge India Pvt. Ltd.
- Led a team that mirrored the voice of the customer, advocated customer concerns and facilitated successful product implementations.
- Owned overall relationship with assigned clients, including managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
- Responsible for understanding the customer's current business processes, designing current business flows, and mapping the to-be business processes.
Jan 2020 - Jul 2020
7 monthsBusiness Analyst
GEP Solutions Pvt. Ltd.
- Assisted the GEP implementation team and the customer with the design and deployment of the SMART by GEP solution (Sourcing, Contract Management, Supplier/Vendor Management, Projects and Savings Tracker and Procure to Pay).
- Assisted with all aspects of a deployment including process configuration, feature/functionality demos, user interface configuration, user and supplier setup.
- Maintained regular communication with team members across multiple solution deployments to ensure everyone understood the status of the project.
Jul 2018 - Jan 2020
1 year 7 monthsProcurement Analyst
Zycus Infotech Pvt. Ltd.
- Worked on solutions for e-sourcing, contract management and vendor management.
- Prepared test cases and scenarios inline with requirements and published test results after completing thorough functional testing.
- Worked with customer and internal teams to develop and deliver business and technical solutions to customer's satisfaction.
- Participated in requirement elicitation and business process mapping workshops.
- Prepared flow charts and business workflow diagrams reflecting business problem statements and current business model.
Summary
Astute implementation consultant focused on leveraging product competencies to drive digital transformations and deliver value to customers. Demonstrated ability to collaborate with cross functional teams such as Product Management, Engineering, Technical Accounts Management and Pre-sales. Developed and implemented strategies for product delivery and customer success for global clients. Skilled in Agile Project Management, Product Management, Scrum, ITIL practices and Customer Engagement.
Languages
English
NativeHindi
NativeMarathi
NativeTelugu
NativeEducation
Jul 2020 - Jul 2021
NMIMS Global
Post Graduate Diploma in Business Management
Aug 2014 - May 2018
Savitribai Phule Pune University
B.E · Civil Engineering · पुणे, India
Certifications & licenses
PRINCE2® Agile Foundation
ITIL 4® Foundation
PRINCE2® Agile Practitioner
Icertis Certification (ICI FA)
Certified ScrumMaster®
PMP®
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