Sathish (TS) K.

Program Manager, Enterprise Agile Coach

Bengaluru, India

Experience

May 2023 - Present
2 years 8 months

Program Manager, Enterprise Agile Coach

Infovision/Verizon

  • Driving the establishment and execution of agile processes as Program Manager and Agile Coach, aimed at improving the development of communication software, ensuring timely and efficient program delivery.
  • Guiding various teams through agile transformation initiatives, implementing frameworks such as Scrum and Scaled Agile to enhance operational efficiency.
  • Supervising the development of project roadmaps while tracking project scope to ensure alignment with strategic objectives.
  • Developing release schedules, project estimates, resource plans and status reports.
  • Nurturing robust relationships with stakeholders to effectively guide project governance and facilitate informed decision-making throughout the project lifecycle, including weekly project status reporting to senior management using dashboards.
  • Participating, training, coaching, mentoring and leading as a servant leader to create and evangelize an agile mindset and agility; implementing, facilitating and improving Agile/SAFe events like Product Backlog Refinement, Sprint/PI Planning, Release Planning, Stand-up, Sprint Review and Sprint Retrospective; creating self-organized teams by continuous coaching.
  • Supporting teams in pinpointing and eliminating impediments while adeptly managing risks and dependencies, resulting in a remarkable increase in team velocity from 10 to 40.
  • Coaching Agile teams, business stakeholders, Product Owners and Scrum Masters on agile and business/product management processes and practices; analyzing current processes and suggesting improvements.
  • Facilitating and working with system architects to prepare architecture approaches and maintain architecture for programs.
  • Conducting Agile maturity assessments to drive process improvements in Agile teams and share recent Agile trends.
  • Facilitating agile-related community of practice activities in the organization to share best practices across teams.
  • Facilitating more than 50 agile awareness sessions and knowledge-sharing workshops to elevate team understanding of agile principles and practices.
  • Evaluating program health by leveraging key performance metrics, ensuring continuous alignment with organizational goals.

Significant Achievements:

  • Developed and implemented a comprehensive agile training program that resulted in a 40% increase in team productivity and improved project delivery timelines.
  • Championed a cross-functional initiative that streamlined communication processes, leading to a 50% reduction in project delays and improved stakeholder engagement.
Feb 2022 - Apr 2023
1 year 3 months

Project/Program Manager, Enterprise Agile Coach

Tech Mahindra

  • Spearheaded the implementation of agile frameworks across multiple teams, resulting in improvement in project delivery metrics and team collaboration.
  • Established and refined agile processes to support the development of communication software, ensuring high-quality and timely program delivery.
  • Coached teams on agile frameworks and facilitated the definition and implementation of innovative ways of working to enhance productivity.
  • Conducted team maturity assessments that led to a remarkable increase in agile maturity levels, showcasing the effectiveness of coaching and mentoring initiatives.
  • Mentored Product Owners and Scrum Masters on agile and product management practices, including effective product backlog management.
  • Garnered recognition from the organization for successful agile transformations and the development of high-performing teams.

Significant Achievements:

  • Successfully led teams through agile transformations, resulting in improved project delivery metrics and enhanced team collaboration.
  • Received accolades for driving significant improvements in agile maturity levels, showcasing the effectiveness of coaching and mentoring initiatives.
  • Achieved recognition for fostering a culture of continuous improvement that led to enhanced team performance and stakeholder satisfaction.
Feb 2020 - Dec 2021
1 year 11 months

Project Manager, Lead Agile Coach

Standard Chartered Bank/Maveric Systems

  • Led agile transformation efforts that resulted in an increase in project delivery efficiency and enhanced team collaboration across the banking division.
  • Actively participated in training and coaching initiatives to promote an agile mindset and facilitate agile events across teams.
  • Guided teams in the adoption of agile frameworks and assisted in the definition and implementation of innovative ways of working.
  • Conducted team maturity assessments to identify areas for improvement and drive competency development initiatives across teams.
Oct 2017 - Jan 2020
2 years 4 months

Project Manager, Agile Coach, Scrum Master

Infosys Ltd.

  • Directed agile transformations for large enterprises within the banking division, implementing Agile, Scrum, Kanban and SAFe methodologies.
  • Resolved team impediments, managed risks and dependencies, and tracked issues to closure to ensure smooth project execution.
  • Orchestrated the adoption of agile and technical practices, including DevOps and continuous integration/deployment, which boosted productivity and velocity from 10 to 39 and enhanced the program predictability index from 55% to 80%.
  • Facilitated organizational community of practice activities to disseminate best practices across the company.
  • Achieved special recognition as Best Project Manager/Agile Coach and Scrum Master, earned leadership excellence awards, and received multiple accolades for on-time program delivery and superior quality of deliverables.
Sep 2011 - Sep 2017
6 years 1 month

Project QA Leader, Agile Coach

General Electric/WCL Technologies

  • Led agile transformation and implemented agile methodology across sites in a large organization.
  • Defined, trained, coached and deployed processes for Agile, Scrum and SAFe, receiving multiple awards from customers.
  • Headed the SDLC taskforce as subject matter expert for Agile, Scrum and the Scaled Agile Framework process; defined Agile practices for the SDLC handbook and implemented them across the organization.
  • Championed and implemented strategy for engineering quality review (EQR) mechanisms with senior management.
Sep 2005 - Sep 2011
6 years 1 month

Senior Manager, Agile Coach

Siemens Information Systems Ltd.

  • Worked on transformation, deployment, training and coaching teams on Agile, Scrum and Kanban processes to improve productivity and quality.
  • Directed the project team, established project plans at the medical division and delivered programs on time, meeting all milestones.
  • Implemented a knowledge management system in SharePoint to build competencies of teams.
Sep 2000 - Sep 2005
5 years 1 month

Software Project Quality Leader

Philips Software Center

  • Led the team in training on Agile, Kanban and CMMI and mentoring them.
  • Handled software quality assurance and testing for projects in the division, facilitated process compliance and deployed Agile, Kanban and CMMI processes to achieve level 5.
  • Led the process improvement team for deploying testing tools across the organization.

Summary

Possess extensive expertise spanning 24 years in Program Management, Product Delivery Excellence Management and Agile Coaching, specializing in delivering high-impact projects that drive organizational success in the IT sector. Working as the Program Manager and Enterprise Agile Coach at Infovision/Verizon, leading agile transformations and ensuring successful program delivery. Shifted from the electronics sector to the IT industry, gaining substantial insights into agile frameworks, project management, and effective team leadership. Realized key milestones in the current position, notably delivering programs with a total value of $26 million while upholding exceptional quality standards. Exhibited robust leadership skills, skilled in mentoring teams and cultivating an environment that promotes continuous improvement and collaboration. Showcased proficiency in deploying agile methodologies such as Scrum, Kanban, and SAFe to enhance project delivery and optimize team performance. Earned recent accolades for exceptional contributions to agile transformation initiatives, while enhancing agile maturity across various teams. Employed advanced metrics to assess program health, drive data-informed decision-making and ensuring alignment with organizational objectives. Leveraged a robust skill set in agile methodologies, program management, and team leadership, with a proven capability to drive strategic initiatives that enhance operational efficiency and foster a culture of continuous improvement. Successfully led the delivery of programs valued at $106 million, achieving a client satisfaction score of 4.00/5.00, which underscores the effectiveness of agile processes implemented. Played a key role in elevating agile maturity levels to 95% across teams, resulting in a 40% increase in team productivity, 50% defect reduction and 50% faster time to market. Recognized for exceptional stakeholder engagement skills, effectively aligning project goals with organizational objectives and ensuring seamless communication throughout the project lifecycle. Tools/Technology: Jira, Confluence, Rally, RPA, Domain: IT Services, Digital Transformation, Banking, Financial Services, Communication, Healthcare, Insurance.

Languages

English
Advanced
Kannada
Advanced
Tamil
Advanced

Education

Oct 1996 - Jun 1998

Bharathidasan University

MBA · Tiruchirappalli, India

Oct 1985 - Jun 1989

PSG College of Technology, Bharathiar University

B.E. · Electronics & Communication Engineering · Coimbatore, India

Certifications & licenses

Scrum Product Owner

Master Life Coach Certification

Team Kanban Practitioner (TKP)

Harvard Management Certification

Indian Institute Of Management

Philips, Siemens, GE

Agile Coach (ICP-ACC)

SAFe 6.0 Agilist (SA)

Certified Scrum Master (CSM)

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