Norbert Eiglsperger - Auditor

Munich, Germany

Experience

Nov 2023 - Dec 2023

2 months

Frankfurt, Germany

Auditor

Direktbank

Auditing processes and controls related to FATCA Germany.
Checking proper release management for FATCA reporting software.
Identifying areas for action.

May 2023 - Jul 2023

3 months

Project lead

Bank

Documenting and improving tax processes for the insourcing of external consultants.
Focus on corporate tax, capital gains tax pre-filing and VAT within the group.
Creating process documentation and running parallel tests to simulate new processes.

Nov 2022 - Jan 2023

3 months

Auditor

Large direct bank

Auditing US processes for QI and FATCA as part of an internal audit.
Checking test execution and release test results for 871m and Section 61 withholding.
Reviewing work instructions and checking filings to the IRS.

Oct 2022 - Present

3 years 3 months

IT project lead

WP insourcer / specialist for fund business

Leading the project for the Withholding Tax Relief Modernization Act (AbzStEntModG / AEMG).
Feasibility study and analysis of dependencies to determine market settlement data.
Analyzing reporting of securities lending and repo transactions and mapping the FIFO chain.
Managing the relief at source process and handling transactions via Tributum.

Oct 2021 - Sep 2022

1 year

Düsseldorf, Germany

Business Analyst

Bank - specialized institute

Analyzing legal forms and their tax treatment with Avaloq.
Designing a standard configuration for domestic and foreign legal forms and client types.
Optimizing the KYC process as well as client onboarding and account opening for German withholding tax, FATCA/CRS and QI.
Clarifying data clean-ups from master data migration.

Sep 2021 - Mar 2022

7 months

Business Analyst

Eiglsperger Consultance

Internal study to determine the calculation bases for speculation tax (§23) on cryptocurrencies.
Feasibility analysis for valuations of wallet reports and transaction data.
Implementation of tax logic for use sequences in cross-crypto swaps and loss pools.

Mar 2021 - Dec 2022

1 year 10 months

Düsseldorf, Germany

Project Manager

HSBC

Project management for a software rollout project to automate billing of custody services.
Creation of a functional design for implementing an Oracle-based billing solution for manual services.
Clarification of billing, VAT rates (DE/EU), and reverse-charge logic.
Coordination of SIT and UAT, and collaboration with development teams in India.
Establishment of effective project governance in a complex stakeholder environment.

Aug 2020 - Dec 2022

2 years 5 months

Frankfurt, Germany

Project Lead / Business Analyst

Fondsgesellschaft

Functional support for the FiTAX DAC6 application based on DAC6 reporting requirements.
Interface between development, business unit, and operations, and implementation of user concepts.
Production, test, and release support for DAC6 reporting.
Creation of installation instructions, cleanup scripts, and requirements design.

Feb 2020 - Jul 2020

6 months

Düsseldorf, Germany

Project Lead / Business Analyst

Insourcer for custodian bank function

Process design for reconciliation logic and variance analysis for U.S. withholding tax (QI).
Development of an Excel-based prototype as a template for system implementation.
Process optimization for monthly fund reconciliation based on a new core banking system.
Analysis of open positions from settlement and cash reconciliation after migration.

Feb 2018 - Apr 2018

3 months

Montabaur, Germany

Business Analyst

Consulting company (adesso)

Creation of a functional design for processing all German tax filings for the adesso Life insurance system.
Identification of relevant insurance products for FATCA, CRS, as well as Rürup and Riester products.
Definition of guidelines for IT-based screening and systemic reporting logic based on decision tables.

Jan 2016 - Sep 2009

-7 years -3 months

Frankfurt, Germany

Project Manager / Business Analyst

Private major bank

Project management for renewing the QI Agreement 2014 and interactions with FATCA reporting.
Identification of adjustments to the new QI contract and implementation requirements for QI compliance.
Design of processing for differing beneficial owners, trusts and usufruct users.
Analysis of the tax treatment of discounts and REIT investments in the QI context.

Sep 2015 - Jan 2018

2 years 5 months

Amsterdam, Netherlands

Trainer / Business Analyst

DirectBank (MoneYou)

Training of the operations team on German tax requirements in the fund business.
Support for the bank in selecting and structuring funds for streamlined processing.
Technical review of the software for the introduction of the investment tax reform and support for customer inquiries.

Apr 2015 - Dec 2016

1 year 9 months

Zürich, Switzerland

Stream Lead FATCA Reporting

Private major bank

Project management for 8966 reporting solution including branches in Luxembourg, Liechtenstein and Austria.
Coordination of FATCA legal issues with tax law and compliance.
Retrospective review of customer data and manual correction of reporting data for trusts and family foundations.
Further development of automated handling for special cases such as death and community of heirs.
Expansion of reporting to include revenue data and handling of IRS error messages.

Oct 2008 - Mar 2017

8 years 6 months

Vienna, Austria

Business Domain Manager / Test Manager / Stream Lead

Private major bank in international banking group

Functional project management for customer master data and determination of tax liability under § 27a(1) of the Austrian Income Tax Act and the EU Savings Tax Directive.
Adaptation of Italian systems to Austrian customer data requirements and data protection rules.
Clarification of calculation logic for capital gains tax, EU withholding tax and foreign withholding tax, as well as VAT liability on non-banking services.
Implementation of quality assurance measures for data protection regulation compliance and final deletion of customer data.
Test management for Siron software for anti-money laundering prevention and KYC screening (PEP identification, sanctions lists, payment flow review).
Sub-project lead for FATCA (IGA II Austria) review of the customer base and onboarding.
Creation of an IT-based rule set for KYC screening and integration of QI documentation.
Training and supervision of the FATCA Task Force for 2nd level support and control.
Analysis of impacts and technical concept for deactivating anonymous remittance under the EU Savings Tax Directive during CRS implementation.

Sep 2008 - Dec 2019

11 years 4 months

Brussels, Belgium

Consultant / Business Analyst

Software vendor

Functional design for entire German tax processing (§ 20 and §§43–45 of the Income Tax Act) with a focus on accounts and savings products.
Modeling of calculation logic for loss offsetting including exemption orders and intra-year changes of tax attributes.
Pre- and post-sales support for clients like MoneYou, Rabobank and Mercedes-Benz Bank.
Clarification of detailed questions about business processes in Germany, including KiStAM and logic in securities and fund business.
On-demand support for legal changes and Ministry of Finance bulletins.

Feb 2008 - Oct 2008

9 months

Functional Lead / Project Lead for Business Concepts

Service Provider for Private Large Banks

Responsible for leading business analysts on business concepts and operational processes related to the flat-rate withholding tax.
Ensured quality of concepts in collaboration with Tax, Legal and Operations.
Specialized in loss offsetting based on a balance logic and developed a calculation method to test tax withholding.
Contributed to submissions to the Federal Ministry of Finance on legal implementation of tax adjustments without retroactive effects.
Represented the company in tax working groups.

Jan 2008 - May 2009

1 year 5 months

Frankfurt, Germany

Business Analyst

Global Custodian

Analyzed the impact of the flat-rate withholding tax and corporate tax reform on business processes.
Reviewed processes in corporate actions settlement and acted as depository for time-limited, securitized funds.

Oct 2007 - Jan 2008

4 months

Stuttgart, Germany

Business Analyst

Cooperative Bank

Analyzed product portfolios at the individual customer level in preparation for the introduction of the flat-rate withholding tax (§20 EStG).
Supported sales with detailed questions and participated in customer events.

Dec 2006 - Present

19 years 1 month

Munich, Germany

Manager / Owner

Eiglsperger Consulting

Independent manager focused on banks and software providers.
Senior expert in tax processing, customer data/KYC, (tax) compliance and custodian bank services.
Project and program management for strategic large-scale projects with budgets up to 30 million euros TCO.
Managed internal and external IT service providers in complex architectures.
Led project teams of up to 100 FTEs.
Conducted management workshops and specialist presentations.

May 2000 - Nov 2006

6 years 7 months

Munich, Germany

Head of IT Management / Group Leader / Project Manager

Financial Market Service Bank (HVB)

Head of IT Management department and member of the management team.
Project manager responsible for implementing the QI Agreement across the HVB Group (HVB, Financial Markets Service Bank, Vereins- und Westbank-Bank Hamburg).
Implemented processes for iterative customer screening of U.S.-relevant transactions and documentation (W-8BEN, W-9).
Introduced system-based solutions for documentation, tax withholding and double taxation procedures, reporting to the I.R.S. via FITAX.
Conducted IT reviews for large projects after significant cost increases, including analysis of contract status and development of action plans.
Overall project management for securities gains taxation (§23c EStG) and annual statements in Germany.
Identified over 160 tax-related business types in custodian services and clarified crediting logic for foreign withholding tax.
Integrated around 60 systems into a unified transaction logic.
Project manager for the European Savings Tax Directive and reporting of EU non-residents to the Federal Central Tax Office (BZSt).
Had line management responsibility for 20-25 employees in IT Management and up to 180 project staff (120 internal, 60 external) at peak.

Jul 1998 - Apr 2000

1 year 10 months

Munich, Germany

Lead Consultant / Senior Consultant

debis Systemhaus

Lead consultant for financial services in the banking business unit.
IT project lead for the Financial Markets subproject during the merger of HVB's proprietary trading with Hypo-Bank Munich.
Learned about securities trading, settlement, corporate actions, custody services, and tax data.
Supported the merger of HVB's retail trading with Hypo-Bank Munich.
Developed an online solution for savings banks connecting to the Landesbank Karlsruhe/Stuttgart.
Led projects with up to 80 FTE.

Jul 1994 - Jun 1998

4 years

Ulm, Germany

System Manager / Department Manager / Division Manager

J. Ebner, Grafische Betriebe

System manager in prepress (PrePress).
Department manager for prepress.
Division manager for prepress.
Disciplinary responsibility for the prepress unit (printing plates, DTP, photography, repro, assembly, plate copying).
Led an initial team of 72 FTE to consolidate operations through automation and new technologies.
Selected employees for retraining from manual work to digital production processes in coordination with HR, the works council, and management.

Oct 1990 - Jun 1994

3 years 9 months

Software Programmer / Project Manager

Dr. Rudolf Hell GmbH & Co KG

Software programmer for imagesetter control and output for high-end imagesetters and proof printers (Assembler, C) in the graphic industry.
Project manager for image database (Pascal).
Project manager for software development in output management & workflow (Pascal, C).

Summary

Manager with many years of project and line management experience

Large project manager (up to €30 million TCO)

Senior expert in: tax processing (Income Tax Act, withholding tax, etc.), client data / KYC, (tax) compliance, depositary services (KVG), securities processing and management good IT understanding from earlier work as a software developer

Skills

Project And Program Management
Budget And Project Planning
Controlling And Reporting
Preparation Of Top Management Decision Documents
Managing Internal And External It Service Providers In Mixed Architectures (Host, Middleware, Server-based Solutions, Idv)
Taxes (Capital Gains Tax, Withholding Taxes, Us Tax Treaties, Fatca / Crs, Vat, Etc.) Including Country-specific Knowledge For The D-a-ch Region
Compliance (Data Protection, Embargo, Anti-money Laundering) And Implementation Of Compliance Systems (Fatca / Qi)
In-depth Banking Knowledge In Securities Processing, Custodian Bank, Client Data, Year-end Reporting, General Ledger
Confident Use Of Office Products: Excel, Ms Project, Ms Outlook, Office Automation With Vba, Ibm Notes
International Project Experience With Multinational Participation
Conducting Large Workshops, Go-live Task Forces And Project Management Seminars
Various Public Presentations For Management Circle, Among Others
Applications: Bsp Trade, Tributum, Avaloq, Fitax, Eurosig, Maboss, Thaler Suite (Sopra Banking) And Other Banking Systems; Hp Qc/alm, Jira, Zephyr, Tosca
Programming Languages: Vba, Pascal, Assembler, C, C++

Languages

German

Native

English

Advanced

Latin

Elementary

Education

Oct 1990 - Jun 1991

Lorem ipsum dolor sit amet

Computer Science

Oct 1985 - Jun 1990

Technische Universität Berlin

Communication Science · Berlin, Germany

Ludwig-Maximilians-Universität München

Magister Artium, Communication Science · Communication Science · Munich, Germany

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Experience

Auditor

Direktbank

Project lead

Bank

Auditor

Large direct bank

IT project lead

WP insourcer / specialist for fund business

Business Analyst

Bank - specialized institute

Business Analyst

Eiglsperger Consultance

Project Manager

HSBC

Project Lead / Business Analyst

Fondsgesellschaft

Project Lead / Business Analyst

Insourcer for custodian bank function

Business Analyst

Consulting company (adesso)

Project Manager / Business Analyst

Private major bank

Trainer / Business Analyst

DirectBank (MoneYou)

Stream Lead FATCA Reporting

Private major bank

Business Domain Manager / Test Manager / Stream Lead

Private major bank in international banking group

Consultant / Business Analyst

Software vendor

Functional Lead / Project Lead for Business Concepts

Service Provider for Private Large Banks

Business Analyst

Global Custodian

Business Analyst

Cooperative Bank

Manager / Owner

Eiglsperger Consulting

Head of IT Management / Group Leader / Project Manager

Financial Market Service Bank (HVB)

Lead Consultant / Senior Consultant

debis Systemhaus

System Manager / Department Manager / Division Manager

J. Ebner, Grafische Betriebe

Software Programmer / Project Manager

Dr. Rudolf Hell GmbH & Co KG

Summary

Skills

Languages

Education

Computer Science

Technische Universität Berlin

Communication Science · Berlin, Germany

Ludwig-Maximilians-Universität München

Magister Artium, Communication Science · Communication Science · Munich, Germany

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