Launched a web application for appointment booking and a front desk platform for on-premise patient check-in integrated with the patient call system
Onboarded for booking over 300 appointment types and over 30 doctors. Proposed appointment set up automation flow to result in a 60% increase in appointment management efficiency
Delivered with the team medical history questionnaire and treatment contract digitization via a customized builder, from concept and sketching in Figma to testing & releasing, training staff. This streamlined the onboarding process and led to a 70% reduction in paperwork processing time
Set up a Jira projects for product development and product discovery, organized product specs in Confluence, organized product demos, proposed product strategy
Organized the product backlog and sprint planning for a team of 7 (including a QA)
Managed product and email copy, localization in CMS, and Sendgrid
Jul 2021 - May 2022
11 months
Berlin, Germany
Product Manager
nilo.health GmbH
Led the redesign and personalization of the mental health platform, resulting in a 15% increase in user engagement
Delivered with the team mental health assessment feature from concept to iterative implementation on the web app
Organized and prioritized the product backlog, led refinement and planning meetings, and organized sprints for both web and mobile teams
Created mockups in Figma, set up activation emails in AWS Pinpoint, and drafted monthly newsletters for users, leading to a 20% increase in user retention
Conducted user interviews, wrote user guides
Feb 2021 - May 2021
4 months
Germany
Product Development Manager
FetoLife Sciences GmbH
Worked closely with leadership to collect business requirements, created and prioritized a product backlog, and optimized feature development work
Organized daily stand-ups, improving communication and project efficiency
Created sketches in Figma for the app's design and navigation improvements, conducted beta testing user interviews
Jul 2017 - Feb 2020
2 years 8 months
Berlin, Germany
Business Analyst
Deutsche Bank
Initiated analysis of existing monitoring process in Credit Risk Management created a draft of a new automated process, including user flow diagrams
Collaborated with users, business stakeholders and dev. team to align, scope set of requirements for the new monitoring workflow
Kept dev. team well briefed on changes in the requirements, and business stakeholders aware of technical issues and impediments
Completed UAT and provided feedback and sign-off
Created a user guide in Confluence; delivered several pre-release and post release online user trainings
Oct 2016 - Feb 2017
5 months
Berlin, Germany
Business Intelligence Analyst
Mitto AG
Implemented a competitive pricing strategy, customized to each category of customers and a product type to maximize net revenues from sms services
Collaborated with business development, procurement and operations teams to define and create business intelligence reports for strategic decision making to maximize customer satisfaction with quality of routing and the price offered, as well as to maximize the margin of sms services
Utilized Heidi SQL, Excel and Tableau to retrieve structure and visualize data for the KPI analysis
Feb 2016 - Jun 2016
5 months
Chicago, United States
Client Relations Specialist
Transcontinental Fund Administration
Managed wire transfers to vendors and to the investors, prepared bank statement analysis for a list of Private equities, Venture Capitals, Real Estate, Hedge Funds' primary accounts
Jun 2015 - Feb 2016
9 months
Chicago, United States
Data Analyst, Alternative Investments
Northern Trust Corporation
Summary
Certified Scrum Product Owner looking for a role in product management to drive detailed value-oriented data-driven work and it's alignment with company's values and vision.
- Agile Methodologies
- Business Requirements
- Product Strategy & Prioritization
- Business Analysis
- User Acceptance Testing
- Stakeholder Management
- Design Thinking
- User Research and Training
Languages
English
Native
Russian
Advanced
German
Intermediate
Romanian
Intermediate
Turkish
Elementary
Education
Oct 2011 - Jun 2015
North Central College
Bachelors International Business, Holder of an International Transfer Excellence Scholarship Award · International Business · Naperville, United States · 3.7/4.0
Oct 2006 - Jun 2010
Academy of Economic Studies of Moldova
Bachelors in Economic Sciences, Minor Business & Administration · Economic Sciences, Minor Business & Administration · Chișinău, Moldova, Republic of · 3.6/4.0