Launched a web application for appointment booking and a front desk platform for on-premise patient check-in integrated with the patient call system.
Onboarded for booking over 300 appointment types and over 30 doctors. Proposed appointment set up automation flow to result in a 60% increase in appointment management efficiency.
Delivered with the team medical history questionnaire and treatment contract digitization via a customized builder, from concept and sketching in Figma to testing & releasing, training staff. This streamlined the onboarding process and led to a 70% reduction in paperwork processing time.
Set up a Jira projects for product development and product discovery, organized product specs in Confluence, organized product demos, proposed product strategy.
Organized the product backlog and sprint planning for a team of 7 (including a QA).
Managed product and email copy, localization in CMS, and Sendgrid.
Jul 2021 - May 2022
11 months
Berlin, Germany
Product Manager
nilo.health GmbH
Led the redesign and personalization of the mental health platform, resulting in a 15% increase in user engagement.
Delivered with the team mental health assessment feature from concept to iterative implementation on the web app.
Organized and prioritized the product backlog, led refinement and planning meetings, and organized sprints for both web and mobile teams.
Created mockups in Figma, set up activation emails in AWS Pinpoint, and drafted monthly newsletters for users, leading to a 20% increase in user retention.
Conducted user interviews, wrote user guides.
Feb 2021 - May 2021
4 months
Germany
Product Development Manager
FetoLife Sciences GmbH
Worked closely with leadership to collect business requirements, created and prioritized a product backlog, and optimized feature development work.
Organized daily stand-ups, improving communication and project efficiency.
Created sketches in Figma for the app's design and navigation improvements, conducted beta testing user interviews.
Jul 2017 - Feb 2020
2 years 8 months
Berlin, Germany
Business Analyst
Deutsche Bank
Initiated analysis of existing monitoring process in Credit Risk Management created a draft of a new automated process, including user flow diagrams.
Collaborated with users, business stakeholders and dev. team to align, scope set of requirements for the new monitoring workflow.
Kept dev. team well briefed on changes in the requirements, and business stakeholders aware of technical issues and impediments.
Completed UAT and provided feedback and sign-off.
Created a user guide in Confluence; delivered several pre-release and post release online user trainings.
Oct 2016 - Feb 2017
5 months
Berlin, Germany
Business Intelligence Analyst
Mitto AG
Implemented a competitive pricing strategy, customized to each category of customers and a product type to maximize net revenues from sms services.
Collaborated with business development, procurement and operations teams to define and create business intelligence reports for strategic decision making to maximize customer satisfaction with quality of routing and the price offered, as well as to maximize the margin of sms services.
Utilized Heidi SQL, Excel and Tableau to retrieve structure and visualize data for the KPI analysis.
Feb 2016 - Jun 2016
5 months
Chicago, United States
Client Relations Specialist
Transcontinental Fund Administration
Managed wire transfers to vendors and to the investors, prepared bank statement analysis for a list of Private equities, Venture Capitals, Real Estate, Hedge Funds’ primary accounts.
Jun 2015 - Feb 2016
9 months
Chicago, United States
Data Analyst, Alternative Investments
Northern Trust Corporation
Summary
Certified Scrum Product Owner looking for a role in product management to drive detailed value-oriented data-driven work and it's alignment with company's values and vision.
Languages
Russian
Advanced
German
Intermediate
English
Elementary
Romanian
Elementary
Turkish
Elementary
Education
North Central College
International Business · Naperville, United States · GPA 3.7/4.0
Academy of Economic Studies of Moldova
Economic Sciences · Chișinău, Moldova, Republic of · GPA 3.6/4.0
Certifications & licenses
CSPO® Scrum Product Owner Certification
SCRUM Alliance
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