Moshtaba Haidari - IT Administrator

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Hamburg, Germany

Experience

Feb 2024 - Present

1 year 6 months

Germany

IT Administrator

Generaldirektion Wasserstraßen und Schifffahrt (WSA-Ostsee)

Managing IT workstations
Operating, administering and installing current physical and virtual servers
Administering proxy, firewall and antivirus
Administering the network and infrastructure including data backup
Supporting the planning for replacement and renewal of IT systems
Supporting the planning, coordination and implementation of IT security measures
Microsoft server operating systems Windows Server 2016/2019
Core services AD, GPO, DNS, DHCP, WSUS, SCCM

Dec 2022 - Jan 2024

1 year 2 months

Germany

IT Specialist

RITZ Instrument Transformers GmbH

Maintaining, improving and developing the IT infrastructure in a Microsoft environment
Administration, installation and configuration of the Microsoft server environment with virtual servers under VMware
Software distribution, patching and setting up new PCs or laptops using Baramundi software
Windows 10 and 11 support
Administering and troubleshooting Microsoft 365 services (SharePoint, Azure AD, Teams, OneDrive, Exchange Online, on-premise Exchange and migrations, Office 365, MFA)
Ensuring system availability
Monitoring software Paessler PRTG
Configuring, monitoring and managing storage systems (Veeam)
Configuring and replacing Aruba and HP switches
Continuous improvement of IT security
Configuring and managing Palo Alto firewall systems
User support
Telecom system Omni Vista
Setting up workstations
Ordering supplies

Apr 2022 - Nov 2022

8 months

Hamburg, Germany

IT System Administrator (2nd Level Support)

q.beyond AG

2nd level support for customers and internal staff
1st and 2nd level support for client and server systems
Receiving, documenting and handling IT service requests via ticket system, phone and remote or on-site support with focus on hardware and software, Windows OS, user administration, network and mobile devices
Supporting users with hardware and software issues
Microsoft 365 services administration
Office 365 applications
Azure AD / SharePoint Admin Center / Microsoft Teams Admin Center
Exchange Online and on-premise
VMware / vSphere / vCenter
VDI support with Citrix Director
Print server management

Nov 2020 - Mar 2022

1 year 5 months

Hamburg, Germany

IT Specialist in System Integration

AKK (Altonaer Kinderkrankenhaus GmbH)

Managing and monitoring the data center
Configuring, setting up and replacing Cisco and Netgear switches
Analyzing and resolving network issues
VMware vSphere VM installation and troubleshooting
Exchange Server 2016
1st and 2nd level support for client and server systems
Supporting users with hardware and software issues
Installing hardware and software components
Procuring hardware, e.g. notebooks, printers
VDI support and troubleshooting in Citrix Director
Receiving, documenting and handling IT service requests via ticket system, phone and remote or on-site support with focus on hardware, software, Windows OS, user administration, network and mobile devices
Administering user accounts, computers and access rights in Microsoft AD

Jul 2018 - Dec 2019

1 year 6 months

Hamburg, Germany

Rollout and IT Supporter

Intermed Pflegedienst GmbH

1st level support for client and server systems
Supporting users with hardware and software issues
Installing hardware and software components
Procuring hardware, e.g. notebooks, printers
End-user support
Setting up workstations

Feb 2017 - Jun 2018

1 year 5 months

Hamburg, Germany

IT All-rounder

Hotel Mercedes

Single point of contact for IT at IT service provider
Helpdesk and rollout for PCs and printers
User support
Exchange 2013 and Outlook
Filling in at reception

Aug 2016 - Jan 2017

6 months

Hamburg, Germany

IT Support

Rocket Commerce GmbH

User support
Moving workstations
Warehouse cleanup

Sep 2015 - Nov 2015

3 months

Hamburg, Germany

Intern

Computer Shop Omid

6-week school internship at a repair shop for PCs and mobile devices.

Sep 2014 - Nov 2014

3 months

Hamburg, Germany

Technical Assistant for IT

ProTec GmbH

6-week school internship as a technical assistant for IT
Receiving, documenting and handling IT service requests via ticket system, phone and remote or on-site support with focus on hardware, software, Windows OS, user administration, network and mobile devices.

Languages

Persian

Native

German

Advanced

English

Intermediate

Education

Jul 2011 - Jun 2013