Moshtaba Haidari - IT Administrator

Recommended expert

Hamburg, Germany

Experience

Feb 2024 - Present

2 years

IT Administrator

Generaldirektion Wasserstraßen und Schifffahrt (WSA-Ostsee)

Support and maintenance of IT workstations
Operating, administering, and installing physical and virtual servers
Administering proxy, firewall, and antivirus solutions
Administering network and infrastructure including data backup
Assisting in planning replacements and renewals of IT systems
Assisting in planning, coordinating, and implementing IT security measures
Microsoft server operating systems Windows Server 2016/2019
Central services: AD, GPO, DNS, DHCP, WSUS, SCCM

Dec 2022 - Jan 2024

1 year 2 months

IT Specialist

RITZ Instrument Transformers GmbH

Maintenance, improvement, and development of IT infrastructure in a Microsoft environment
Administration, installation, and configuration of the Microsoft server environment with VMware virtual servers
Software distribution, patching, and setup of new PCs or laptops using Baramundi software
Windows 10 and 11 support
Administration and troubleshooting of Microsoft 365 services (SharePoint, Azure AD, Teams, OneDrive, Exchange Online, on-premises and migration, Office 365, MFA)
Ensuring system availability
Monitoring software Paessler PRTG
Configuration, monitoring, and management of storage systems (Veeam)
Configuration and replacement of Aruba and HP switches
Continuous improvement of IT security
Configuration and management of Palo Alto firewall systems
End-user support
Telecom system Omni Vista
Workplace setup
Ordering supplies

Apr 2022 - Nov 2022

8 months

IT System Administrator (2nd Level Support)

q.beyond AG

2nd level support for customers and internal employees
1st and 2nd level support for client and server systems
Receiving, documenting, and handling IT service requests via ticket system, phone, remote, or on-site, focusing on hardware and software, Windows operating systems, user management, networks, and mobile devices
Supporting users with hardware and software issues
Managing Microsoft 365 services
Office 365 applications
Azure AD, SharePoint Admin Center, Microsoft Teams Admin Center
Exchange Online and on-premises
VMware, vSphere, vCenter
VDI support with Citrix Director
Print server administration

Nov 2020 - Mar 2022

1 year 5 months

IT Specialist for System Integration

Altonaer Kinderkrankenhaus GmbH

Managing and monitoring the data center
Configuring, deploying, and replacing Cisco and Netgear switches
Analyzing and resolving network issues
VMware vSphere VM installation and troubleshooting
Exchange Server 2016
1st and 2nd level support for client and server systems
Supporting users with hardware and software issues
Installing hardware and software components
Procuring hardware, e.g. notebooks and printers
Supporting and troubleshooting VDI in Citrix Director
Receiving, documenting, and handling IT service requests via ticket system, phone, remote, or on-site, focusing on hardware, software, Windows operating systems, user management, networks, and mobile devices
Administering user accounts, computers, and access rights in Microsoft AD

Jul 2018 - Dec 2019

1 year 6 months

Rollout and IT Support Specialist

Intermed Pflegedienst GmbH

1st level support for client and server systems
Supporting users with hardware and software issues
Installing hardware and software components
Procuring hardware, e.g. notebooks and printers
End-user support
Workplace setup

Feb 2017 - Jun 2018

1 year 5 months

IT Generalist

Hotel Mercedes

Point of contact for IT service providers
Helpdesk and rollout for PCs and printers
User support
Exchange 2013 and Outlook
Stand-in for reception

Aug 2016 - Jan 2017

6 months

IT Support

Rocket Commerce GmbH

User support
Moving workstations
Warehouse clean-up

Skills

Driver's License: Class B And Own Car Available

Languages

Persian

Native

German

Advanced

English

Intermediate

Education

Jan 2020 - Jan 2022

GFN AG

IT specialist for system integration · Hamburg, Germany

Feb 2014 - Feb 2016

Staatliche Gewerbeschule (G16)

Technical assistant in computer science · Hamburg, Germany

Jul 2011 - Jun 2013

Nelson-Mandela-Schule

Secondary school diploma · Hamburg, Germany

...and 1 more

Certifications & licenses

AZ-900 Microsoft Azure Fundamentals

Microsoft 365 Certified Modern Desktop Administrator Associate

ITIL 4 Foundation

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