Andreas Friedrichs

IT Project Manager, Business Analyst, Senior Consultant

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Göttingen, Germany

Experience

Jan 2022 - Present
4 years 1 month
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State-level police authority (anonymized)

  • Controlled the connection of another state's LKA to the infrastructure and services
  • Further developed ITSM service reporting and defined relevant KPIs
  • Planned and enhanced the Microsoft SQL Server infrastructure for high availability, performance and operational integration
  • Switched MS SQL and SharePoint service backup processes to Veeam Agent Backup
  • Coordinated the integration of the project platform with the central One Identity infrastructure for Active Directory management (IAM)
Jan 2020 - Dec 2022
3 years
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State-level police authority (anonymized)

  • Defined and introduced ITSM processes for an isolated high-security environment based on ITIL 4
  • Selected and evaluated various ITSM tools and coordinated their implementation from PoC through pilot to production
  • Developed and carried out monthly service level reporting
  • Provided conceptual and hands-on support to the operations team in Active Directory and MS SQL Server
  • Produced training videos for the internal learning platform on various technical topics
Jan 2019 - Dec 2020
2 years
Munich, Germany
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Veoneer

  • Agile project management of the international migration from Microsoft Skype for Business to Microsoft Teams, including cloud services and on-premises voice hardware
  • Managed the project team and estimated project costs
  • Coordinated with legal and the works council on data protection aspects and approval of critical features
  • Developed missing processes for approvals and service management
  • Performed true-up of used Microsoft licenses and supported the licensing team in moving to a new Microsoft Enterprise Agreement
  • Created migration and license databases and scripted in PowerShell and MS SQL for data collection and consolidation (MS SCCM, Active Directory)
Jan 2018 - Dec 2019
2 years
Munich, Germany
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Veoneer

  • Business analyst, technical coordinator and interim project manager (Scrum) for the technical split after the company spin-off
  • Migrated around 2000 production-critical MS Windows-based MES control systems
  • Synchronized activities across international sites (Canada, USA, Europe, Asia) to minimize downtime
  • Translated use cases into technical solutions within the target environment
  • Developed the Active Directory role and delegation model
  • Managed the migration and delivery of global IT services
Jan 2017 - Dec 2018
2 years
Hann. Münden, Germany
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heger.IT Solutions

  • Supported and advised various SMEs on data protection, GDPR and the new Federal Data Protection Act (BDSG)
  • Took on the role of external data protection officer for multiple clients
  • Delivered public talks on GDPR
Jan 2012 - Dec 2016
5 years
Wiesbaden, Germany
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Anonymized international pharmaceutical company

  • Coordinating and leading multiple projects, including developing a web-based mobile dashboard and a tool for planning product strategies
  • Advising on SOX-compliant IT policies
  • Developing an automated solution to identify which policies are relevant to IT projects
  • Synchronizing requirements across various business units
Jan 2012 - Dec 2016
5 years
Hückeswagen, Germany
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Klingelnberg GmbH

  • Consolidating IT technologies after company acquisitions
  • Migrating users and groups into a centralized Active Directory environment
  • Performing Exchange mailbox migrations
  • OU and GPO design
Jan 2008 - Dec 2013
6 years
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Jenoptik AG

  • Responsible for migrating the heterogeneous corporate IT (Unix, NDS, AD) into Microsoft Active Directory, reporting directly to the CIO
  • OU and GPO design as the foundation for central corporate services
Jan 2007 - Dec 2016
10 years
Frankfurt, Germany
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Hewlett Packard GmbH

  • Conceptualizing the global transformation of file services for all Commerzbank locations as part of the outsourcing
  • Acting as IT architect and project manager during the initial phase of the transformation
  • Managing and coordinating the technical integration of Dresdner Bank in 2009
  • Designing and coordinating between internal and external teams
  • Key components: Active Directory, Citrix, Group Policies, NetApp Filer, HP EVA Storage, DNS, DHCP, IPAM (Infoblox)
  • Ensuring continuous secure data and application access for over 100,000 PC workstations
Jan 2007 - Dec 2007
1 year
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DBD Deutsche Breitband Dienste GmbH

  • Process management and technical project coordination for the launch of various web portals
  • Coordinating work packages for all involved teams (portal, middleware, web services, ERP, CRM)
Jan 2006 - Dec 2007
2 years
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LGN Niedersachsen

  • Planning the statewide migration of the Authority for State Surveying and Geoinformation into the state's central Active Directory Exchange 2003 environment
  • Migrating the LGN NT4 domain and 53 other NT domains into the GLL domain
  • Developing migration processes
  • Implementing new file services using DFS and planning the OU structure and Group Policies
Jan 2006 - Dec 2007
2 years
Eschborn, Germany
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Techem AG

  • Project planning and coordination for a global Active Directory rollout as the basis for deploying Exchange 2003
  • Consolidation and migration concept for two AD forests, eDirectory, SSO, and Oracle OCS
Jan 2005 - Dec 2005
1 year
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Handwerkskammer Niederbayern/Oberpfalz

  • Consolidating 11 domains (NT, 2000, 2003) into a new Windows Server 2003 forest as a foundation for Exchange 2003 deployment
Jan 2005 - Dec 2005
1 year
Göttingen, Germany
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Mahr GmbH

  • Developing a tool for daily automated creation of Exchange 2003 address books by location, department, and division worldwide (61 countries)
Jan 2005 - Dec 2005
1 year
Oldenburg, Germany
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Pius Hospital

  • Deploying Active Directory and setting up an Exchange 2003 cluster
  • Migrating approximately 700 Intraline mailboxes using scripting
Jan 2005 - Dec 2005
1 year
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City of Frankfurt am Main

  • Partial project management for migrating and consolidating application and function servers across over 400 servers in 80 departments
  • Conceptual support for the Exchange, Active Directory and Migration & Deployment subprojects
  • Process development based on Microsoft Operations Framework (MOF)
Jan 2005 - Dec 2005
1 year
Darmstadt, Germany
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T-Online AG

  • Developed and deployed a cluster-capable Exchange 2003 reporting tool to measure SLA response times for support and service desk requests
Jan 2004 - Dec 2005
2 years
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Lower Saxony Authorities for Geoinformation, Land Development and Real Estate

  • External technical project leadership for Windows NT/2003 and Exchange 5.5/2003 environments
  • Designed an Active Directory structure, defined security and group policies
  • Reduced costs by scripting administrative tasks
  • Designed address book replication between Exchange 2003 (AD) and NDS
Jan 2003 - Dec 2004
2 years
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Kodak Polychrome Graphics

  • Technical lead for developing and implementing a web-based reporting and monitoring system for production data using MS SQL Server 2000, Sybase, DB2 and ASP.NET
  • Developed Exchange integration for automated reporting
Jan 2003 - Dec 2003
1 year
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Lower Saxony Office for Agricultural Structures

  • Designed and managed a state-wide Windows NT/2003 and Exchange 5.5/2003 migration project
  • Designed an Active Directory structure and consolidated 13 NT domains
  • Defined security and group policies according to BSI IT baseline protection
Jan 2001 - Dec 2001
1 year
Frankfurt, Germany
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COLT Telecom

  • Planning, installation, and hardening of a Windows 2000 web server farm in an isolated Active Directory high-security environment
Jan 2000 - Dec 2009
10 years
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Einzelhandelsverbände EHV des HDE

  • Rollout and customization of the MS SQL-based association management system DIALOG32 nationwide (except Bavaria)
  • Customization to local needs using SQL queries
  • Long-term support of the application
Jan 2000 - Dec 2005
6 years
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HP Education

  • Conducting MOC training as a Microsoft Certified Trainer and HP Education Certified Trainer
  • Training MCP, MCSE, and MCDBA exam candidates at HP training centers
Jan 2000 - Dec 2000
1 year
Offenbach, Germany
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MAN Roland

  • Developing a database-driven logistics information and control system
Jan 1999 - Dec 2002
4 years
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Landesverband des Bayerischen Einzelhandels e.V. (Handelsverband Bayern e.V.)

  • Developing a member management program including dues management, invoicing and dunning in Microsoft Visual Studio with MS SQL Server
  • Frontend development in Visual Studio
  • Logic, data processing and replication in Transact-SQL
  • Successful nationwide deployment to address the Y2K issue
Jan 1995 - Dec 1998
4 years
Göttingen, Germany
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German Aerospace Center (DLR Project ARES)

  • IT responsibility and development of industrial-grade, adaptive algorithms and DSP-based control systems
  • Applications in wind turbines, neonatal emergency vehicles, space travel, acoustics, transonic wind tunnels and railways

Skills

Hard Skills & Experience In The Following Roles:

  • Project Manager (It & Media) – Traditional, Agile And Hybrid Methods. Tools: Atlassian Jira (Kanban & Scrum) & Ms Project (Traditional) & Others
  • Business Analyst & Technical Coordinator (It & Technical Production Environments / Mes)
  • Architect & Engineer (It Infrastructure)
  • Windows Scripting (Wsh, Powershell, Batch)
  • Trainer & Coach (It, Business Development, Crisis And Risk Management)
  • Team Member Or Team Leader On Project Teams
  • Entrepreneur With Personnel Responsibility Since 1999

Personal Soft Skills:

  • Team Player
  • Goal-oriented & Resilient
  • Business-minded With A Focus On Economics
  • Quick Learner
  • Communicative & Ability To Inspire And Motivate Others
  • International Experience Onsite, E.g. In Canada, Romania, Russia And Others
  • Experience In Crisis And Risk Management
  • Self-taught In New Topics, Technologies And Tasks

Typical Tasks:

  • Transition And Migration Project Planning And Management
  • Analysis And Optimization Of It Compliance Policies And Processes
  • Coordinating Requirements Between Business And It As A Business Analyst
  • Planning And Implementing Microsoft Infrastructures, Active Directory, Tcp/ip Services And Office 365 Services
  • Designing And Carrying Out Directory Service Migrations, Including Heterogeneous (E.g. Edirectory To Active Directory), Automation Through Scripting
  • Planning And Rolling Out Group Policy Objects (Gpo)
  • Microsoft Sql Server Infrastructures & Database Design

Typical Industries:

  • High Tech & Automotive
  • Pharma, Research & Development
  • Factories, Production Plants, Mes Production Environments
  • Banks And Financial Services
  • Government And Public Sector

Languages

German
Native
English
Advanced
French
Elementary

Education

Oct 1993 - Jun 1995
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State-certified computer science assistant, software technology · Computer science assistant, software technology · 1.4

Certifications & licenses

ITIL® 4 Foundation

IHK instructor qualification for IT specialists / system integration

Certified Trainer HP-Education

Microsoft Certified Trainer

Microsoft Certified Systems Engineer

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