Mitat K.
Global IT Solution Delivery Executive | Digital Transformation Leader | Turnaround Executive
Experience
GM/VP EMEA Region
Netcracker Technology EMEA
- Leading the business and operational responsibilities for Netcracker in the EMEA region for clients like Virgin Media O2, Telenet, Deutsche Telekom, Swisscom, Bechtle, and DHL.
- Responsible for P&L, ensuring profitability and financial stability.
- Successfully introduced and implemented as-a-Service solutions for top telecom customers.
- Achieved sustainable revenue growth in the region through successful project delivery, client engagement, and strategic sales.
- Improved and optimized team structures to enhance cultural alignment and strengthen client relationships.
Program Director
Netcracker Technology Europe/Japan
- Managed a diverse client portfolio while actively exploring new business opportunities.
- Delivered compelling presentations to prospects, showcasing the value of products and services.
- Led negotiations and successfully closed contracts under favorable terms.
- Collaborated with cross-functional teams to ensure a seamless customer experience.
- Consistently exceeded sales targets through proactive pipeline management.
Career Break & International Experience
- Took a sabbatical for personal growth, focusing on intercultural skills and capability development.
Director Network Engineering / Business Operation & Engineering
upc cablecom GmbH
- Led a team of 140 experts with 7 managers, enhancing operational excellence.
- Responsible for product launches (Next-Gen-Voice, broadband, IPTV/VOD).
- Architected and optimized the Swiss IP/MPLS backbone, voice core, and TV distribution networks.
- Developed B2B service platforms with carrier-grade SLAs (24/7 NOC support).
Director Network Quality and OSS
TDC Switzerland (Sunrise)
- Managed over 40 staff and ensured operational excellence in the network area.
- Provided strategic direction by analyzing critical KPIs and making data-driven decisions.
- Improved network quality sustainably through process optimizations and the introduction of innovative software solutions.
Senior Consultant
Lahmayer Informationstechnik GmbH
- Built the quality assurance department at O2 (Viag Interkom).
- Led negotiations with suppliers on network equipment contracts.
- Developed executive reports for the board and management.
Head of Quality Assurance
Eplus Mobilfunk GmbH
- Monitored end-to-end operations management, ensuring efficiency and meeting organizational goals.
- Designed and implemented robust performance measurement frameworks to track KPIs and drive continuous improvement.
- Led comprehensive quality reporting initiatives, delivering actionable insights to leadership for strategic decision making.
Summary
With over 20 years of experience in the IT industry, I have successfully led digital transformations and built high-performing teams across EMEA and Asia. My expertise spans service portfolio management, technology ecosystems including Cloud, AI/ML and ERP, and operating complex programs. I have driven significant revenue growth and optimized operational margins while establishing strong relationships at C-level in Tier-1 companies.
I excel at crafting tailored, results-driven strategies that achieve faster time-to-market and scalable business models. My background in both consultative and leadership roles enables me to blend strategic vision with pragmatic execution, ensuring sustainable growth and long-term success for the organizations I work with.
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