Teach the Market Validation and Research Lab, a hands-on course for testing, validating, and iterating business ideas in real market conditions
Guide students through identifying customer problems, mapping competitive landscapes, and applying lean research techniques to gather actionable insights
Combine theory with experimentation to enable students to design MVPs, run surveys and interviews, and build evidence-based go-to-market strategies
Built and led the strategic planning cycles, setting up the first area business plans to translate impact into the company's top-level figures
Led change management of the newly created customer excellence function, ensuring leadership and strategy changes did not affect team deliveries and ensured smooth adoption
Managed the first overarching strategy projects including commission review, availability strategy, and pricing, coordinating stakeholders from over 20 areas and ensuring buy-in on strategic initiatives
Owned automation projects within customer success to reduce headcount dependency, managed the automated bot, and developed business cases for additional AI tools
Managed strategy for the taxi vertical across 40+ markets, implemented the first strategy planning and OKRs systems, and ran strategy planning workshops for key regions
Developed long-term 5-year plans for existing markets, expansion, and incremental growth opportunities (M&A, premium services, secondary city expansion)
Created business models and global tools for market and opportunity sizing, and driver's and riders' unit economics
Supported local and central teams with ad hoc analyses on regulation, competitive intelligence, reclassification, electric vehicles, and vehicle availability
Served as interim global expansion lead for LATAM and African markets, developing business cases, data gathering, go-to-market strategies, and managing early-stage countries
Managed stakeholder and project coordination across dozens of people and countries, from analysts to vice presidents
Led a team of 2 senior analysts
Led the strategic foresight and future studies squad
Scanned and tracked medium and long-term trends and profit pools
Assessed and developed antifragile capabilities facing the future agenda in collaboration with the board
Developed, governed, and analyzed the bank's innovation metrics
Produced executive materials for the board, executive committee, and conferences
Conducted market and consumer habits research to develop new ventures
Monitored focus groups and developed buyer personas for branding
Managed business development and partnerships, achieving BRL 250K in annual recurring revenue
Built business cases for 3 new ventures with potential earnings over BRL 100M
Negotiated with major research companies such as Nielsen and SensorTower
Led expansion into new markets, distribution channels, and product verticals
Managed global content acquisition deals and represented the company at international conferences
Controlled content budget, achieving 30% savings
Oversaw business intelligence for consumer insights and conducted market research for go-to-market strategies, performance campaigns, and product development
Managed relationships with over 150 partners
Developed a digital product that reached 1M users organically in one month
Drove company expansion to China and the US, generating BRL 600K in sales
I am a Global Business Strategist with a 15+ year track record of moving companies from vision to execution. I partner with founders and leadership teams to build scalable strategies that actually work, specializing in market expansion, customer experience, and change management.
My clients are typically high-growth tech companies who need to "Think Global, Act Local." They have a great product but need the senior-level, hands-on "builder" to design the operational and strategic playbooks for their next stage of growth.
I don't just deliver a slide deck; I embed with your team to build the frameworks, processes, and tools (from Miro to AI) that drive results. The outcome is a clear, actionable plan and an aligned team, all without the cost of a full-time executive.
Core Competencies:
Global Go-to-Market Strategy
Change Management & Org. Design
Customer Experience (CX) Strategy
AI Implementation for Operations
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