I have been working as a freelance technical writer for over 25 years. I have created well over 300 user and service manuals for PC-controlled devices in medical technology, bioanalytics, and radiation measurement technology as well as complete documentation in plant engineering (concept, design, text, drawings, graphics, images). My clients (and their customers) especially appreciated: user-oriented language and design, simple explanations of complex relationships in the user's language, comprehensive information for the user about the capabilities of each system (which led to a significant reduction in after-sales service costs), empathy with the company's philosophy and the end user, quick comprehension and implementation, as well as accuracy, creativity, and strong teamwork.
Knowledge in the pharmaceutical industry, medical technology, bioanalytics, process measurement technology For about 25 years I have worked extensively in the pharma and medical industries: evaluation of clinical trials, conception and sales of software for drug approval, creation of manuals for software and devices used in hospitals, labs, and the pharmaceutical industry that must be operated and understood by very different people (medical technicians, doctors, scientists).
Experience in special machine and plant engineering In the last 8 years I have worked mainly in mechanical engineering and have been responsible for all the technical documentation of plants.
Experience with software systems and online help I also have experience writing manuals and online help for extensive management systems (automotive industry and occupational medicine) as well as for control software for devices, machines, and plants.
Coordination and design of information flow: I see my work both as close collaboration with developers and end users and as an independent, creative activity: it includes coordinating, documenting and transforming information as well as conveying the company philosophy and presenting information in an engaging way. It encourages users to pick up the manual. The customer achieves quick successes and the manufacturer's service effort is reduced.
Speed: I am used to working quickly and efficiently. This also includes the ability to familiarize myself with new areas in a very short time.
Consulting and conception
Coaching As a coach I support people,
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