Gerhard S.
Quality Manager, Quality Management Consultant
Experience
Jan 2024 - Present
1 year 10 monthsSiegburg, Germany
Quality Manager, Quality Management Consultant
Schönhofer Sales and Engineering GmbH
- Consulting in quality management and operational quality assurance (SW test)
- Creating standardized templates for quality documentation based on DIN EN ISO 9000 series and NATO AQAP
- Advising on document control and release processes
- Reviewing and approving project documents
- Proofreading English white papers in basic research
- Implementing corporate design/identity guidelines
- Supporting audits
- Role in project: Quality Manager
- Tools: MS SharePoint, MS Office, Azure DevOps, Jira, Confluence
Oct 2023 - Mar 2024
6 monthsTest Manager
EnBW (Netze BW)
- Developing a test concept for NeMo AC (workforce management software)
- Creating and executing test cases in SAP S/4HANA
- Drafting a functional specification based on epics and features for re-engineering
- Testing on mobile devices (iPhone, iPad)
- Supporting audits
- Role in project: Test Manager
- Tools: MS SharePoint, MS Office, Azure DevOps, Jira, Confluence, NeMo AC, iOS, SAP S/4HANA, SAP IS-U
Jun 2023 - Sep 2023
4 monthsTechnical Writer
EnBW (Energie)
- Writing documentation for EnBW software developments (manuals, online help)
- Implementing corporate design/identity guidelines
- Creating and scaling document templates
- Role in project: Technical Writer
- Tools: Adobe Acrobat, MS SharePoint, MS Visio, MS Office, MS Visual Studio, Azure DevOps, Jira, Confluence
May 2022 - Jan 2023
9 monthsQuality Manager
Carl Zeiss
- Project in medical technology
- Advising project teams on QM topics
- Reviewing documents
- Handling deviations (CAPAs)
- Supporting audits
- Role in project: Quality Manager
- Tools: MS SharePoint, MS Visio, MS Office, Azure DevOps
Aug 2021 - Feb 2022
7 monthsQuality Manager
Carl Zeiss
- Project in semiconductors
- Writing release notes, application notes, and technical notes
- Developing a document management concept
- Creating application guides and manuals
- Designing a knowledge management concept
- Supporting audits
- Role in project: Technical Writer
- Tools: Adobe Acrobat, MS SharePoint, MS Visio, MS Office, MS Visual Studio, Azure DevOps, Jira, Confluence, Xray
Aug 2018 - Jul 2023
5 yearsTechnical Writer, Quality Manager, SW Test Manager, Test Analyst, Document Manager
Medifina/Black Tusk
- Writing requirement specifications and concepts for medical technology products
- Validating a medical device (preparing documentation for external audit)
- Researching and learning new features
- Advising on internal and external audits, handling deviations (CAPAs)
- Executing test cases on Android and iOS devices, as well as web browsers
- Digitalization in healthcare (e-prescription, BMP manager)
- Manual software tests in embedded environments
- Supporting audits
- Creating and scaling document templates
- Implementing corporate design/identity guidelines
- Role in project: Technical Writer, SW Test Manager
- Tools: Adobe Acrobat, MS SharePoint, MS Visio, MS Office, MS Visual Studio, Azure DevOps, Jira, Confluence, Xray
May 2015 - Jul 2018
3 years 3 monthsNuremberg, Germany
Senior SW Tester, Technical Author
Bundesagentur für Arbeit
- Working as an external service provider
- Quality assurance for various programs at the Federal Employment Agency in the “small solutions” area
- Writing and executing test cases, resolving defects
- Coordinating SW tests with department heads and developers
- Writing manuals according to accessibility and plain language guidelines
- Creating documentation for BA software developments (manuals, online help)
- Executing test cases on Android and iOS devices
- Manual software testing
- Role in project: Senior SW Tester, Technical Author
- Tools: Team Foundation Server (TFS), MS Test Manager, HP QC, MS SharePoint, AuthorIt
Oct 2006 - Oct 2014
8 years 1 monthIngolstadt, Germany
Test Manager, Senior Tester
Media-Saturn IT Services GmbH
- Software test management in an international environment
- Test analysis for master data and GMS systems
- Point of contact for complex issues
- Managing external service providers and incident management
- Ensuring quality in large software projects, data migrations, platform transitions
- Designing and implementing a comprehensive knowledge management system
- Role in project: Senior Test Analyst, Test Manager
Oct 2003 - Sep 2006
3 yearsIngolstadt, Germany
Business Analyst
Media-Saturn Systemzentrale GmbH
- Business analysis in supply chain
- Creating international software designs
- Business partner and demand management
- High standards in software usability, maintainability, data quality
- Strong acceptance of solutions by international clients
- Role in project: Business Analyst
Mar 2003 - Sep 2003
7 monthsManching, Germany
Supply Manager Eurofighter
EADS European Aeronautic Defence and Space Company
- Managing specified parts for Eurofighter
- Preventing production downtime
Jan 2001 - Dec 2002
2 yearsIngolstadt, Germany
Project Manager
Logistik World GmbH
Apr 1999 - Jan 2001
1 year 10 monthsAssistant to Operations Management – Logistics Department
Dr.O.K.Wack Chemie GmbH
Summary
Test analysis Chemistry, Defense
Test management Authorities, Medical Technology
Business analysis Software Development
Requirements engineering Automotive, Aviation
Technical writing Semiconductors, Energy
Audit support
Medical Technology (ISO 13485; IEC 62304; ISO 14971; MDD; MDR; etc.)
NATO AQAP
DIN EN ISO 9000
Accessibility
Plain Language
Languages
German
NativeEnglish
AdvancedEducation
Sep 1994 - Mar 1999
Ingolstadt University of Applied Sciences
Diploma in Business Administration (FH) · Business Administration · Ingolstadt, Germany
Sep 1991 - Jul 1994
Munich University of Applied Sciences
Industrial Engineering · Munich, Germany
Sep 1989 - Jun 1990
Ingolstadt Technical High School
University Entrance Qualification · Ingolstadt, Germany
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