Set up and implement a new quality management system according to ISO 9001
Assisted in creating operating instructions, risk assessments, the hazardous substances register and other occupational safety topics.
Oct 2022 - Apr 2023
7 months
Business Coaching
Business coaching to increase sales through clear processes, defining responsibilities and authorities, creating templates for process descriptions, preparing and assisting with process descriptions for all process owners, conducting employee training.
Feb 2022 - Present
3 years 8 months
Rottenburg, Germany
Management Representative for Quality, Environmental and Energy Management Systems (ISO 9001, ISO 14001, ISO 50001)
VIACOR Polymer GmbH
Maintaining and improving the quality management system according to ISO 9001, the environmental management system according to ISO 14001 and the energy management system according to ISO 50001
Responsible for and conducting 12 very successful external certification audits based on ISO 9001, ISO 14001 and ISO 50001 in 2022, 2023, 2024 and 2025 without any nonconformities
Creating an annual audit program for internal and external system audits, process audits, supplier audits and special audits (sustainability audits and monitoring audits for building materials)
Conducting 3 internal system audits each in 2022, 2023, 2024 and 2025 based on ISO 9001, ISO 14001 and ISO 50001 to verify compliance, effectiveness and efficiency of the integrated management system; documenting audits, defining actions and tracking them until completion
Conducting 25 internal process audits based on ISO 9001, ISO 14001 and ISO 50001 in 2022, 2023, 2024 and 2025; documenting audits, defining and tracking actions until completion
Conducting 3 supplier audits in 2022 and 2023; documenting audits, defining and tracking actions until completion
Participating and contributing in one sustainability audit and one monitoring audit for building materials each in 2022, 2023, 2024 and 2025
Organizing and documenting the Integrated Management System for Quality, Environment and Energy
Defining key performance indicators, monitoring them and ensuring they fulfill the company policy, quality, environmental and energy policy, and objectives for the Integrated Management System Quality, Environment and Energy
Developing templates for procedures, work instructions and checklists for the whole company and creating and reviewing them with management and all process owners
Reviewing, approving and publishing all valid process descriptions (procedures, work instructions, checklists, risk assessments, operating instructions)
Company-wide training for managers and all employees on quality, environmental, energy and occupational safety
Creating organization charts, process maps, responsibility & function matrices, and qualification matrices
Monitoring and coordinating all audit activities and corrective and preventive actions from complaints and ensuring they are systematically addressed
Supporting contract matters such as quality assurance and product agreements
Detailed recording of consumption and quantities for waste and disposal, water and wastewater, electricity and gas and fuels to calculate environmental and energy metrics
Recording all electrical and gas-powered consumers
Measuring the energy consumption of major consumers
Determining the carbon footprint of all energy consumers
Taking over, organizing, conducting and documenting various cross-departmental projects
Self-employed consultant for quality management systems (ISO 9001), environmental management systems (ISO 14001) and for
Mar 2019 - Jan 2022
2 years 11 months
Rottenburg, Germany
Management Representative
VIACOR Polymer GmbH
Introduced a new quality management system according to ISO 9001 and a new environmental management system according to ISO 14001 in 2019, and maintained and improved them
Introduced an energy management system according to ISO 50001 in 2021, and maintained and improved it
Responsible for 7 very successful certification audits based on ISO 9001, ISO 14001 and ISO 50001 in 2022
Conducted 7 internal system audits based on ISO 9001, ISO 14001 and ISO 50001 from 2019 to 2022
Conducted 22 internal process audits based on ISO 9001, ISO 14001 and ISO 50001 from 2019 to 2022.
Oct 2017 - Mar 2019
1 year 6 months
Horb am Neckar, Germany
Quality Engineer for Warranty Cases
fischer-automotive GmbH
Analyzed field failure parts
Documented and communicated complaints
Advised and trained the specialist departments
Initiated and monitored corrective actions.
May 2015 - Sep 2017
2 years 5 months
Nagold, Germany
Quality Planner
helag-electronic GmbH
Advised and trained specialist departments
Conducted quality planning from project inquiry to series production
Served as contact person for customers as quality planner by reviewing specification requirements
Created and maintained quality management plans
Planned and procured testing equipment
Planned measurement uncertainty studies and determined measurement system capability
Contributed to design and process FMEA
Monitored the start-up of pre-series production
Supported the creation of production control plans.
Dec 2013 - Apr 2015
1 year 5 months
Holzgerlingen, Germany
Quality Management Representative and Resident Engineer
Johann Borgers GmbH
Handled customer claims for Daimler at the Sindelfingen plant with many site visits
Defined immediate corrective actions
Acted as interface between customer and internal production
Direct contact person for Daimler
Implemented ISO/TS 16949.
Jun 2013 - Nov 2013
6 months
Großbettlingen, Germany
Quality Engineer
Norgren Commercial Vehicle GmbH
Developed quality concepts for new developments, changes and existing production
Analyzed internal quality issues and field failures at customers; prepared required reports and documentation in the form of 8D reports
Developed concepts and measures to ensure set quality standards and coordinated with specialist departments
Developed systems for error-proofing
Initiated and monitored quality processes
Planned, conducted and documented internal and external audits
Supported suppliers regarding quality standards and quality assurance
Implemented corrective actions, checked their effectiveness and initiated measures to assure or improve quality
Trained employees assigned to testing tasks and supported them with problem cases
Prepared information on the current status of quality-relevant production data (e.g. failure rates, rework, costs) and analyzed it regarding causes.
May 2010 - May 2013
3 years 1 month
Reutlingen, Germany
Project Team Member as Quality Engineer
Ferchau Engineering GmbH
Sep 2007 - Dec 2009
2 years 4 months
Bad Urach, Germany
Quality Engineer in Quality Assurance Series Support Department
Eissmann Automotive GmbH
Jun 2006 - Aug 2007
1 year 3 months
Weil der Stadt, Germany
Sales Manager
3V Deutschland GmbH
Aug 1996 - Jun 2006
9 years 11 months
Bodelshausen, Germany
Laboratory Manager, Incoming Goods Manager, Internal Auditor and Environmental Officer
Joma-Polytec GmbH
Summary
Define, implement, monitor, review and improve audit programs
Initiate, plan and carry out management system audits (first-, second- and third-party), process, product and compliance audits
Assess complex quality management systems
Act as audit team leader, and
Use communication techniques purposefully to meet audit objectives.
Languages
German
Native
English
Elementary
Education
Oct 1992 - Jul 1996
University of Applied Sciences for Technology and Business
Dipl.-Ing. (FH) · Chemistry, Plastics
Sep 1990 - Sep 1991
Kolping Vocational College
University of Applied Sciences Entrance Qualification · Rottenburg, Germany
Sep 1987 - Jul 1990
Chemical Factory Tübingen
Chemical Laboratory Technician · Chemical Laboratory Technician · Tübingen, Germany
...and 1 more
Certifications & licenses
DGQ®-Lead Auditor
DGQ
EOQ®-Lead Auditor
DGQ
Field Quality Engineer
VDA-QMC
Problem Solving with 8D Report
TÜV-SÜD
Suitability of Test Processes and Measurement Uncertainty
DGQ
Quality and Test Planning
DGQ
Module A for training as a VDA 6.3 process auditor
VDA-QMC
Advanced Product Quality Planning – APQP
DGQ
Release of Production Process and Product in the Automotive Industry – PPAP
DGQ
1st- and 2nd-party system auditor according to ISO/TS 16949
Bureau Veritas
Preparation course for DGQ Quality Manager® with subsequent DGQ Quality Manager® exam
DGQ
DGQ Quality Manager® Module
DGQ
DGQ Quality Representative and Internal Auditor® Module with subsequent exam
DGQ
DGQ Quality Assistant® Module with subsequent exam