Kai Müller
Head of Quality Assurance
Experience
Tier 1 Battery Management Systems
- Fully automated screw processes and application processes
- General processes like employee training
- Participation in task force meetings with OEM customers
- Six Sigma
- Staff training
- Improvement processes
- Escalation processes
Technical Spring Manufacturing
- Improving sustainability in nonconformity handling
- Introducing shop floor management and running a Six Sigma project
- Escalation processes
- Analysis processes
- Shop floor management
- Six Sigma
Mechanical Machining
- Further developing the QMS ISO 9001 towards certification to IATF 16949
- ISO 9001
- IATF 16949
- Process modeling in production and administrative processes
Automotive Software
- Reviewing existing documentation
- Identifying open tasks
- Creating procedure descriptions for management, core, and support processes
- Advising on the further development of the management system under ISO 9001 and its certification
- ISO 9001
- VDA/IATF
- Automotive processes
Automotive Plastics Manufacturing
- Reviewing existing documentation
- Identifying open tasks
- Identifying weaknesses and supporting improvements
- Conducting internal system and process audits
- Further development of the QMS
- Reducing administration effort of the management system
- IATF 16949 audit
- VDA 6.3 audit
- Knowledge of standards
SMT and HMI Manufacturing
- Managed the quality management departments at two locations
- Supported the implementation of process descriptions
- Assisted with the implementation of the Babtec CAQ system
- Supported the restructuring of the service and complaints department
- Led a team of 11 employees
- Supported the introduction of KPI-driven processes in the IMS area
- Managed key (A) customers
- Accompanied customer audits
- Process management
- CAQ systems
- 8D processes
- KVP (continuous improvement)
- ISO 9001
- Customer escalation processes
Commercial Vehicle Locking Systems
- Maintained management certification to VDA 6.1
- Implemented KPI reporting
- Knowledge of standards
- Experience with certification audits
Head of Quality Assurance
Water and Soft Drink Dispensing Systems
- Improved main customer satisfaction
- Prepared the relocation of the entire assembly to the Czech Republic
- Trained quality staff from the Czech Republic in all quality topics
- Supplier development
- Led a team of 6 employees
- Customer escalation processes
- Product relocations
Quality Management Representative and Head of Project Management
Automotive Supplier for Mechanical and Mechatronic Systems
- Developed an IMS according to ISO 9001, 14001 and IATF 16949 standards
- Implemented KPI reporting
- QMR for four sites in Germany, Poland and Mexico
- Led the project management team
- Point of contact for customers in escalation processes
- Established a structured supplier development program
- Core tools trainer
- Point of contact for department managers in the regulatory environment
- Projects in pedestrian protection (Audi) and e-mobility (Porsche)
- Led a team of 40 employees
- Supported the establishment of hood latch system production in Mexico
- Audits
- Supplier audits
- Supplier management
Head of Quality Management, QMR
Steel Service Center
- Led a team of 4 employees
- Enhanced the complaint handling process
- Upgraded the management system from ISO 9001 to TS 16949
- Started introducing an environmental management system
- Audits
- Management systems
Deputy Head of Quality Management
Automotive Supplier for Mechanical Systems
- Team leadership (30 people)
- Established a structured FMEA methodology
- Upgraded the management system from VDA 6.1 to TS 16949
- Complaint handling for VW Group, Daimler, Renault and Karmann
- Customer audits
- Production relocation to Poland
- Audits
- Management systems
- Core Tools
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (19.5 years), Manufacturing (6.5 years), and Metals and Mining (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Quality Assurance (25 years), Project Management (11.5 years), Supply Chain Management (11 years), Operations (9.5 years), Sustainability Management (0.5 years), and Business Intelligence (0.5 years).
Summary
- Mechanical Engineering Technician
- 20 years experience in quality management
- 16 years in automotive supplier industry
- Corporate and mid-sized companies
- Complaint management
- Supplier management
- Continuous improvement
- Quality management
- Process management
Skills
- Apqp
- Fmea
- Ppf
- Ppap
- 8d
- Ishikawa
- 5why
- Statistics
- Msa
- Run At Rate
- Iso 9001 And 14001
- Iatf 16949
- System And Process Audits
- 5s
- Shop-floor-management
- Project Management
- Product Development
- Production Relocation
- Microsoft Office Very Good
- Caq/erp Systems Good
- Polarion / Aeneis User
- Stamping Technology
- Assembly Technology (Manual & Highly Automated)
- Mechatronics
- Surface Coating
- Plastics Technology
- Aluminum Die Casting
- Machining Technology
- Smt
- Tht
Languages
Education
sgd Darmstadt
State-certified Technician · Mechanical Engineering · Darmstadt, Germany
Certifications & licenses
TISAX Foundation Level
1st/2nd Party Auditor IATF 16949:2016
Update VDA 6.3
Core Tools (VDA)
Process Auditor VDA 6.3
Six Sigma Green + Black Belt
Auditor ISO 9001
DGQ
Process Auditor VDA 6.3
DGQ Environmental Representative
DGQ
GMMOG
VDA
Process Auditor VDA 6.3
Process Auditor VDA 6.3
Quality Auditor
TÜV
DGQ Quality Representative and Internal Auditor
VDA 6.3 Certificate No. 63-2211-104350
DGQ
Profile
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