Kai M.

Reduction of non-conformance costs and increase in productivity through quality improvements

Wetter (Ruhr), Germany

Experience

Oct 2024 - Mar 2025
6 months
Germany

Reduced non-conformance costs and increased productivity through quality improvements

Tier 1 Batteriemanagementsysteme

Main topics:

  • Fully automated screw and application processes
  • General processes like staff training
  • Participation in task force meetings with OEM customers

Applied skills:

  • Six Sigma
  • Staff training
  • Improvement processes
  • Escalation processes
Jan 2024 - Jun 2024
6 months
Eslohe, Germany

Improved business processes in quality management and customer operations

Herstellung technische Federn

Main topics:

  • Improved sustainability in non-conformance handling
  • Introduced shop floor management Six Sigma project

Applied skills:

  • Escalation processes
  • Analysis processes
  • Shop floor management
  • Six Sigma
Nov 2023 - Nov 2023
1 month
Gerolstein, Germany

Consulted and supported development of the management system to IATF 16949

Mechanische Bearbeitung

Main topics:

  • Advanced the QMS ISO 9001 toward IATF 16949 certification

Applied skills:

  • ISO 9001
  • IATF 16949
  • Process modeling in manufacturing and administrative processes
Aug 2023 - Jun 2024
11 months
Cologne, Germany

Consulted and supported development of the management system to IATF 16949

Kunststofffertigung Automotive

Main topics:

  • Reviewed existing documentation
  • Identified open tasks
  • Found weaknesses and supported improvements
  • Conducted internal system and process audits
  • Advanced the QMS
  • Reduced administrative effort of the management system

Applied skills:

  • IATF 16949 audit
  • VDA 6.3 audit
  • Standards knowledge
Aug 2023 - Aug 2023
1 month
Karlsruhe, Germany

Consulted and supported introduction of a management system to ISO 9001

Software-Automotive

Main topics:

  • Reviewed existing documentation
  • Identified open tasks
  • Created procedure descriptions for leadership, core and support processes
  • Advised on developing the management system to ISO 9001 and its certification

Applied skills:

  • ISO 9001
  • VDA/IATF
  • Automotive processes
Mar 2022 - Jul 2023
1 year 5 months
Karlsruhe, Germany

Interim QM Manager

SMT- und HMI-Fertigung

Main topics:

  • Managed QM departments at two locations
  • Supported introduction of process descriptions
  • Supported implementation of Babtec CAQ system
  • Supported restructuring of service and complaint handling
  • Led 11 staff
  • Supported introduction of KPI-driven processes in IMS area
  • Managed key A customers
  • Accompanied customer audits

Applied skills:

  • Staff leadership
  • Process management
  • CAQ systems
  • 8D processes
  • CI
  • ISO 9001
  • Customer escalation processes
Sep 2021 - Dec 2021
4 months

Interim QMB Manager

Schließsysteme Nutzfahrzeuge

Main topics:

  • Maintained management certification to VDA 6.1
  • Introduced KPI reporting

Applied skills:

  • Standards knowledge
  • Certification audit experience
Jan 2019 - Dec 2021
3 years
Germany

Head of Quality Assurance

Schankanlagen Wasser und Softdrinks

Main topics:

  • Improved customer satisfaction of main client
  • Prepared relocation of full assembly to CZ
  • Trained CZ quality staff on all Q topics
  • Developed suppliers
  • Led 6 staff

Applied skills:

  • Customer escalation processes
  • Product relocations
  • Staff leadership
Jan 2008 - Dec 2018
11 years
Mexico

Quality Management Representative and Head of Project Management

Mechanische und mechatronische Systeme auch Sicherheitsrelevante Schließsysteme Automobil-Zulieferer

Main topics:

  • Developed IMS with ISO 9001, 14001 and IATF 16949 standards
  • Introduced KPI reporting
  • QMR for 4 sites in Germany, Poland and Mexico
  • Led project management
  • Contact for customer escalations
  • Built structured supplier development
  • Trainer for “Core Tools”
  • Contact for department heads on standards
  • Projects in pedestrian protection (Audi) and e-mobility (Porsche)
  • Led 40 staff
  • Supported production setup of hood latch systems in Mexico

Applied skills:

  • Customer escalation processes
  • Standards
  • Process management
  • Auditing
  • Supplier audits
  • Supplier management
  • Staff leadership
  • Project management
Jan 2007 - Dec 2008
2 years

Head of Quality Management, QMB

Stahlservice-Center

Main topics:

  • Led 4 staff
  • Advanced complaint processes
  • Advanced management system from ISO 9001 to TS 16949
  • Started implementation of environmental management

Applied skills:

  • Standards
  • Complaint processes
  • Staff leadership
  • Auditing
  • Management systems
Jan 2001 - Dec 2006
6 years

Deputy Head of Quality Management

Mechanische Systeme Automobil-Zulieferer

Main topics:

  • Led 30 staff
  • Built structured FMEA methodology
  • Advanced management system from VDA 6.1 to TS 16949
  • Handled complaints for VW Group / Daimler / Renault / Karmann
  • Conducted customer audits
  • Managed production relocation to Poland

Applied skills:

  • Standards
  • Complaint processes
  • Staff leadership
  • Auditing
  • Management systems
  • “Core Tools”

Summary

20 years experience in quality management 16 years in the automotive supplier industry at corporate and mid-sized companies

Core competencies:

  • Complaint management
  • Supplier management
  • Continuous improvement
  • Quality management
  • Process management

Skills:

  • APQP
  • FMEA
  • PPF
  • PPAP
  • 8D
  • Ishikawa
  • 5Why
  • Statistics
  • MSA
  • Run at Rate
  • ISO 9001 and 14001
  • IATF 16949
  • System and process audits
  • 5S
  • Shop floor management
  • Project management
  • Product development
  • Production relocation

IT:

  • Microsoft Office very good
  • CAQ/ERP systems good
  • Polarion / Aeneis user

Technological knowledge:

  • Stamping technology
  • Assembly technology (manual & high automation)
  • Mechatronics
  • Surface coating
  • Plastics technology
  • Aluminum die casting
  • Machining technology
  • SMT, THT

Languages

German
Native
English
Advanced

Education

Oct 2003 - Jun 2006

SGD Darmstadt

State-certified Technician · Mechanical Engineering · Darmstadt, Germany

Certifications & licenses

TISAX Foundation Level

1st/2nd Party Auditor IATF 16949:2016

Updated VDA 6.3

Core Tools

VDA

Six Sigma Green + Black Belt

ISO 9001 Auditor

DGQ

DGQ Environmental Representative

DGQ

GMMOG

VDA

VDA 6.3 Process Auditor

Quality Auditor

TÜV

DGQ Quality Representative and Internal Auditor

DGQ

VDA 6.3 Certificate No. 63-2211-104350

DGQ

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