Jesús González vázquez - Independent Consultant

Frankfurt, Germany

Experience

Dec 2022 - Jan 2024

1 year 2 months

Hybrid

Independent Consultant

Replacement and support of the new smart conference rooms with hybrid technology and artificial intelligence
Systems administration and management of Azure, Entra, and Intune

Jun 2022 - Dec 2022

7 months

Service Delivery Manager

Systemhaus Frankfurt Bechtle GmbH

Main point of contact for the client Deutsche Leasing GmbH for the rollout of a new service desk as part of a complete migration from old to new IT systems
Team leadership
Preparation of work instructions and an operations manual

Jun 2020 - Jun 2022

2 years 1 month

IT-Support Engineer

Unisys Technical Services GmbH

2nd-level support in English, German, and Spanish for internal and external staff of the European Central Bank
Responsibility for managing escalations of complex issues
Assistance with monitoring and maintaining the ECB's IT infrastructure
Independent, solution-oriented handling of requests for financial and statistical programs using the ITSM ticketing system
Documentation and testing of processes and functions

Feb 2018 - Jun 2020

2 years 5 months

Hybrid

Information Technology Specialist

Misumi-Europe GmbH

Responsible for the flawless operation of the hybrid IT infrastructure in a small four-person team
User support at 1st, 2nd, and 3rd line levels in Windows and Office 365 environments and other systems
IT onboarding for new employees, including account, hardware, and software setup
Analysis of software and hardware needs and recommendation of optimal solution strategies
Hardware repair and software deployment

Nov 2016 - Sep 2017

11 months

IT Video Producer

Fraport – Bereich Arbeitsschutz VA4

Planning, conception, and organization of shoots, recordings, and editing of instructional videos
Use of specialized software such as Adobe Premiere Pro, Photoshop, and Adobe Creative Suite

Sep 2016 - Feb 2018

1 year 6 months

IT Support Engineer and IT Services

Self-Employed

1st and 2nd level support in English, German, and Spanish for the European Central Bank
Monitoring group policies, associations, and software deployment with SCCM, Active Directory, and other tools
Migration specialist for the main building, focusing on business-sensitive and confidential areas
Software and hardware troubleshooting (gathering information, identifying issues, and finding solutions)
Setting up and configuring new laptops and PCs: installing operating systems, performing preventive maintenance, encrypting disks, connecting to networks, and installing custom and generic software
Problem-solving in the hardware and rollout team
Rolling out workstations (PCs, laptops, printers, phones)

Apr 2016 - Jun 2017

1 year 3 months

Service Agent Baggage Tracing

Airport Personal Services

Worldwide tracking of lost baggage for various airlines
Using the World Tracer system

Mar 2012 - Mar 2016

4 years 1 month

Sacristan

Diocese of Limburg, St. Josef Catholic Parish

Organization and management

Apr 2008 - Nov 2015

7 years 8 months

Web Developer, IT Services

USO (US Army)

Creating small websites with databases and multimedia
Using PHP, JavaScript, CSS, HTML, and MySQL

Mar 2008 - Mar 2016

8 years 1 month

Dance Instructor

Self-Employed

Salsation and Limelight Events, Mainz
American High School, Wiesbaden
United Services Organization, Wiesbaden
US Army Garrison, Wiesbaden

Feb 2005 - Oct 2006

1 year 9 months

Software Project Manager

Floral Partners

Point of contact for the development of a software system to control mass production and distribution of plants
Software support for wholesale customers (Wal-Mart, Costco, etc.)

Nov 2001 - Oct 2006

5 years

Photography Instructor and Manager

Fotoschule Denver Darkroom School of Photography

Analog and digital photography
Organizational tasks and presenting works at exhibitions

Nov 1995 - Dec 1997

2 years 2 months

Manager / Head Waiter / Bartender

Village Inn, Rodizio Grill and other restaurants

Dec 1994 - Nov 1995

1 year

Contractor for building and road construction

Self-employed

Contractor for urban and rural building and road construction projects, e.g. Torre el Caballito, Hotel Radisson Perisur, Villahermosa-Coatzacoalcos Highway

Dec 1993 - Nov 1994

1 year

Cost Controller

AOKI Corporation

Accounting and control of financial transactions between the investor and tenants of the Marriott resort in Cancun, Mexico

Aug 1983 - Nov 1993

10 years 4 months

Surveying Technician / Land Surveyor

Self-employed

Sep 1980 - Jul 1983

2 years 11 months

Construction Technician

Dirac

Construction supervision of the S-Bahn network in Mexico City
Route planning, capacity requirements and development stages
Progress monitoring of the infrastructure work on the sewage system in Mexico City