Jesús G. - Independent Consultant

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Frankfurt am Main, Germany

Experience

Dec 2022 - Jan 2024

1 year 2 months

Hybrid

Independent Consultant

SOMi Solutions

Replacement and support of the smart new conference rooms with hybrid technology and artificial intelligence.
Systems and administration of Azure, Entra and Intune.

Jun 2022 - Dec 2022

7 months

Service Delivery Manager

Systemhaus Frankfurt Bechtle GmbH

Main contact for the client Deutsche Leasing GmbH for implementing a new service desk within a complete migration from old to new IT systems.
Technical lead of the team.
Creation of work instructions and operations manual.

Jun 2020 - Jun 2022

2 years 1 month

IT-Support Engineer

Unisys Technical Services GmbH

2nd level support in English, German and Spanish for internal and external employees at the European Central Bank.
Responsible for handling escalations of complex issues.
Support in monitoring and maintenance of the ECB's IT infrastructure.
Independent, solution-oriented work on requests for financial and statistical programs and use of the ITSM ticket system.
Documentation and testing of processes and functions.

Feb 2018 - Jun 2020

2 years 5 months

Hybrid

Information Technology Specialist

Misumi-Europe GmbH

Responsible for the flawless operation of the hybrid IT infrastructure in a small, four-person team.
User support at 1st, 2nd and 3rd line level in Windows, Office 365 environment and other systems.
Conducting IT onboarding for new employees, setting up new accounts, hardware and software.
Analyzing software and hardware needs and recommending better solution strategies.
Hardware repair and software deployment.

Nov 2016 - Sep 2017

11 months

IT Video Producer

Fraport

Planning, concept development and organization of filming, recording and editing of instructional films.
Use of specialized software such as Adobe Premiere Pro, Photoshop and the Adobe Creative Suite.

Sep 2016 - Feb 2018

1 year 6 months

IT Support Engineer and IT Services

IT Solutions

1st and 2nd level support in English, German and Spanish.
Managing Group Policies, associations and software deployment using SCCM, Active Directory and other tools.
Acting as migration specialist for the main building with focus on business-sensitive and confidential areas.
Software and hardware troubleshooting (gathering information, identifying issues and finding solutions).
Setup and configuration of new laptops and PCs, building new operating systems and performing preventive maintenance.
Hard drive encryption, network connections as well as setting up custom and generic software.
Member of the hardware and rollout team.
Rollout of workstations (PCs, laptops, printers, phones).

Apr 2016 - Jun 2017

1 year 3 months

Service Agent Baggage Tracing

Airport Personal Services

Worldwide tracing of lost baggage for various airlines.
Use of the World-Tracer system.

Mar 2012 - Mar 2016

4 years 1 month

Sexton

Bistum Limburg, St. Josef Kath. Gemeinde

Organization and management of parish activities.

Apr 2008 - Nov 2015

7 years 8 months

Web Developer and IT Services

USO (US Army)

Creation of small websites with databases and multimedia.
Use of PHP, JavaScript, CSS, HTML and MySQL databases.

Mar 2008 - Mar 2016

8 years 1 month

Dance Teacher

Self-Employed

Courses in Salsation and Limelight events in Mainz.
Courses at the American High School in Wiesbaden.
Dance teaching at United Service Organization and US Army Garrison in Wiesbaden.

Feb 2005 - Oct 2006

1 year 9 months

Software Project Manager

Floral Partners

Contact person for the development of a software system for controlling mass production and distribution of plants.
Software support for wholesale customers like Wal-Mart and Costco.

Nov 2001 - Oct 2006

5 years

Photo Instructor and Manager

Fotoschule Denver Darkroom School of Photography

Introduction to analog as well as digital photography.
Organizational tasks and presentation of works at exhibitions.

Mar 1996 - Dec 1996

10 months

Draftsman

Uni-Campus Auraria

Work as a draftsman using AutoCAD as a side job.

Nov 1995 - Dec 1997

2 years 2 months

Manager, Head Waiter and Bartender

Village Inn, Rodizio Grill and other Restaurants

Dec 1993 - Nov 1994

1 year

Cost Controller

AOKI Corporation

Billing and control of financial transactions between investor and lessees of the Marriott tourist resort in Cancun, Mexico.

Aug 1983 - Nov 1993

10 years 4 months

Surveying Technician / Land Surveyor

Self-Employed

Contractor for urban and rural projects in building construction and road construction, including Torre el Caballito, Hotel Radisson Perisur and Autopista Villahermosa-Coatzacoalcos.

Sep 1980 - Jul 1983

2 years 11 months