Jesús González vázquez
Independent Consultant
Experience
Dec 2022 - Jan 2024
1 year 2 monthsHybrid
Independent Consultant
Independent Consultant
- Replacement and support of the new smart conference rooms with hybrid technology and artificial intelligence
- Systems administration and management of Azure, Entra, and Intune
Jun 2022 - Dec 2022
7 monthsService Delivery Manager
Systemhaus Frankfurt Bechtle GmbH
- Main point of contact for the client Deutsche Leasing GmbH for the rollout of a new service desk as part of a complete migration from old to new IT systems
- Team leadership
- Preparation of work instructions and an operations manual
Jun 2020 - Jun 2022
2 years 1 monthIT-Support Engineer
Unisys Technical Services GmbH
- 2nd-level support in English, German, and Spanish for internal and external staff of the European Central Bank
- Responsibility for managing escalations of complex issues
- Assistance with monitoring and maintaining the ECB's IT infrastructure
- Independent, solution-oriented handling of requests for financial and statistical programs using the ITSM ticketing system
- Documentation and testing of processes and functions
Feb 2018 - Jun 2020
2 years 5 monthsHybrid
Information Technology Specialist
Misumi-Europe GmbH
- Responsible for the flawless operation of the hybrid IT infrastructure in a small four-person team
- User support at 1st, 2nd, and 3rd line levels in Windows and Office 365 environments and other systems
- IT onboarding for new employees, including account, hardware, and software setup
- Analysis of software and hardware needs and recommendation of optimal solution strategies
- Hardware repair and software deployment
Nov 2016 - Sep 2017
11 monthsIT Video Producer
Fraport – Bereich Arbeitsschutz VA4
- Planning, conception, and organization of shoots, recordings, and editing of instructional videos
- Use of specialized software such as Adobe Premiere Pro, Photoshop, and Adobe Creative Suite
Sep 2016 - Feb 2018
1 year 6 monthsIT Support Engineer and IT Services
Self-Employed
- 1st and 2nd level support in English, German, and Spanish for the European Central Bank
- Monitoring group policies, associations, and software deployment with SCCM, Active Directory, and other tools
- Migration specialist for the main building, focusing on business-sensitive and confidential areas
- Software and hardware troubleshooting (gathering information, identifying issues, and finding solutions)
- Setting up and configuring new laptops and PCs: installing operating systems, performing preventive maintenance, encrypting disks, connecting to networks, and installing custom and generic software
- Problem-solving in the hardware and rollout team
- Rolling out workstations (PCs, laptops, printers, phones)
Apr 2016 - Jun 2017
1 year 3 monthsService Agent Baggage Tracing
Airport Personal Services
- Worldwide tracking of lost baggage for various airlines
- Using the World Tracer system
Mar 2012 - Mar 2016
4 years 1 monthSacristan
Diocese of Limburg, St. Josef Catholic Parish
- Organization and management
Apr 2008 - Nov 2015
7 years 8 monthsWeb Developer, IT Services
USO (US Army)
- Creating small websites with databases and multimedia
- Using PHP, JavaScript, CSS, HTML, and MySQL
Mar 2008 - Mar 2016
8 years 1 monthDance Instructor
Self-Employed
- Salsation and Limelight Events, Mainz
- American High School, Wiesbaden
- United Services Organization, Wiesbaden
- US Army Garrison, Wiesbaden
Feb 2005 - Oct 2006
1 year 9 monthsSoftware Project Manager
Floral Partners
- Point of contact for the development of a software system to control mass production and distribution of plants
- Software support for wholesale customers (Wal-Mart, Costco, etc.)
Nov 2001 - Oct 2006
5 yearsPhotography Instructor and Manager
Fotoschule Denver Darkroom School of Photography
- Analog and digital photography
- Organizational tasks and presenting works at exhibitions
Nov 1995 - Dec 1997
2 years 2 monthsManager / Head Waiter / Bartender
Village Inn, Rodizio Grill and other restaurants
Dec 1994 - Nov 1995
1 yearContractor for building and road construction
Self-employed
- Contractor for urban and rural building and road construction projects, e.g. Torre el Caballito, Hotel Radisson Perisur, Villahermosa-Coatzacoalcos Highway
Dec 1993 - Nov 1994
1 yearCost Controller
AOKI Corporation
- Accounting and control of financial transactions between the investor and tenants of the Marriott resort in Cancun, Mexico
Aug 1983 - Nov 1993
10 years 4 monthsSurveying Technician / Land Surveyor
Self-employed
Sep 1980 - Jul 1983
2 years 11 monthsConstruction Technician
Dirac
- Construction supervision of the S-Bahn network in Mexico City
- Route planning, capacity requirements and development stages
- Progress monitoring of the infrastructure work on the sewage system in Mexico City
Languages
Spanish
NativeGerman
AdvancedEnglish
AdvancedPortuguese
IntermediateEducation
Jan 1996 - Nov 2005
Metropolitan University of Denver
Bachelor of Science · IDP Computer Science, Media Informatics · Denver, United States
Sep 1980 - Jul 1985
IPN
Civil Engineering · Mexico
Sep 1977 - Jul 1980
CECyT
Construction Technician · Construction Technician · Mexico
...and 1 more
Certifications & licenses
Microsoft Technology Associate
Microsoft Certification Program
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