Jennifer Moffeit-Vacher - Co-Founder | Operations Consultant & Coach

Q: Where is Jennifer based?

Jennifer is based in Espinho, Portugal and prefers 100% remote projects.

Q: What languages does Jennifer speak?

Jennifer speaks the following languages: English (Native), Spanish (Elementary), Portuguese (Elementary) .

Q: How many years of experience does Jennifer have?

Jennifer has at least 19 years of experience. During this time, Jennifer has worked in at least 12 different roles and for 11 different companies . The average length of individual experience is 1 year and 6 months . Note that Jennifer may not have shared all experience and actually has more experience.

Q: What is Jennifer's latest experience?

Jennifer's most recent position is Co-Founder | Operations Consultant & Coach at Simply Start Transformation .

Q: What companies has Jennifer worked for in recent years?

In recent years, Jennifer has worked for Simply Start Transformation and Genentech .

Q: Which industries is Jennifer most experienced in?

Jennifer is most experienced in industries like Information Technology (IT) , Professional Services , Media, and Entertainment and Publishing . Jennifer also has some experience in Biotechnology , Advertising , and Real Estate .

Q: Which business areas is Jennifer most experienced in?

Jennifer is most experienced in business areas like Marketing , Project Management , and Human Resources (HR) . Jennifer also has some experience in Operations , Information Technology (IT) , and Business Intelligence .

Q: Which industries has Jennifer worked in recently?

Jennifer has recently worked in industries like Information Technology (IT) , Media, Entertainment and Publishing , and Professional Services .

Q: Which business areas has Jennifer worked in recently?

Jennifer has recently worked in business areas like Information Technology (IT) , Marketing , and Human Resources (HR) .

Recommended expert

Espinho, Portugal

Experience

Jan 2022 - Present

4 years 1 month

Co-Founder | Operations Consultant & Coach

Simply Start Transformation

Consulting firm built on community building and systems connections to bring humanity back to the workplace, working on marketing and operational process design and maintenance, project management, and digital transformation
Publishing/Editing client, brought in directly by CEO:
Within two months, reduced operational hours on the biggest account by 25%
Increase of 44% in client revenue within one month through implementation of streamlined communication
Business Improvement Methodology client:
Took client’s side hustle from ten years of no profit to on-track-to-goal of $50K/year profit in three months
Increased community engagement by 50%
Built class concept/layout, visualizations, and exercises for online classes in Miro
Career Coaching and Recruiting:
Guidance on United States hiring market landscape, resume, interview, and networking practices
Sourcing candidates primarily in the United States for roles in tech, product, operations, and administration

Aug 2020 - Jul 2021

1 year

Digital Change Coach & Content Manager

Genentech

Biotech company manufacturing life-saving medicines globally; using cutting-edge science
Brought back into another 300-person department by the previous manager to drive change and collaboration amongst a new, distributed team that had rolled out an internal department-wide communications system
Reported to the Head of Department
Established user trust in the system, increasing daily usage from less than 5% to over 35% by intensive customer outreach
Coached team members and leadership in Agile approaches, inbound marketing, persona development, basic user experience principles, performance measurement (analytics), messaging/reporting to leadership, and content management best practices

Dec 2019 - Jun 2020

7 months

Project & Data Analytics Consultant

Genentech

Leader well-versed in visualization efforts to bring the 30-person People and Organizational Development team’s priorities to forefront
Team designed trainings for HR and coaches, and needed a way to process requests and increase delivery
Reported to the Head of Department
Rallied team around common goals by introducing OKRs and mentoring on prioritization and focus
Cut operations workload 50% by leading cohesive operational processes and formalized class creation standards

Jan 2018 - Jul 2019

1 year 7 months

Project, People & Client Services Manager

Measured Results Marketing

Sales and marketing automation consulting firm; member of the leadership team; reported to the CEO
Spearheaded resource planning, tracking, and communication processes, improving client satisfaction and internal clarity
Established recruiting standards and onboarding/offboarding processes
Built talent pool (project managers, integrations architects); forecasted and planned resources
Streamlined sales process by creating and visualizing sales process in HubSpot and Salesforce
Created new product line (Sales Team Augmentation and enablement) to retain largest client

Jul 2016 - Sep 2017

1 year 3 months

Project Manager & Operations

Attack Pattern

Software development firm worked with startups and Fortune 500 companies needed to gain operational efficiencies; reported to the CEO
Gained 100% operational efficiencies in accounting and project management through software implementations
Implemented/managed staff capacity planning, project timelines/workflows, and delivery milestones in Trello
Decreased admin process time (timekeeping, invoicing, and operations process workloads) through Harvest implementation
Supervised 12+ UX and software product launches
Created marketing playbooks, website architecture, and established data management process and standards for clients

Mar 2016 - Jul 2016

5 months

Account Manager, US, Canada, LATAM

Wings4U

Global marketing agency needed deep Microsoft experience to launch the company's first US office in Western Hemisphere; reported to the CEO
Led 5 team members and 10+ vendors, with responsibility for ongoing coaching and development
Prevented client disengagement of largest client (Microsoft) by establishing a future-proof roadmap to partner and provide more high-quality localized customer references
Worked with CEO to establish strategic partnership plan for growth and operations in the United States

Oct 2015 - Dec 2017

2 years 3 months

Marketing Consultant

Freelance

Consultant to software consulting firms to manage websites, SEO, data and marketing automation
Supervised and executed on editorial calendars and social media plans
Advised on website user experience to drive lead conversions, largely in WordPress
Managed email campaigns, workflows, and established spam reduction practices using HubSpot
Directed database management, cleaning efforts, and segmentation

Jun 2015 - Sep 2015

4 months

Project Manager

Microsoft Corporation

Sales IT team needed an event and project manager to quickly manage, conceptualize, operate, and execute booth needs for Microsoft’s worldwide internal marketing and sales conference in Florida; reported to the Department Business Director
Managed vendors and 6 speakers, plus content; created presentations
Advised on 18 sessions, booth setup, and management for an 8,000-person show audience
Created bottleneck content at the booth by creating, editing, and finalizing animated intro and outro content in PowerPoint for demos

Oct 2014 - May 2015

8 months

Project Manager

Colliers International

Global commercial real estate firm with ≈15,000 employees in 68 countries; branding assignment to organize digital corporate image across the world as they acquired firms; reported to the Director of Marketing
Oversaw 100+ US and global sites across 20+ countries: content updates; maintained and established digital content best practices
Managed internal and external email content campaigns, including global and local contact lists
Prevented blacklisting from email platform by establishing the first corporate process for data cleanse and bi-monthly update of 30K records, reducing risk of internal communications disruption

Mar 2014 - Oct 2014

8 months

Remote

Marketing Consultant & Project Manager

Square 2 Marketing

Full-service inbound marketing firm sought a coach and manager for a remote digital team; reported to Department/Team Strategist
Delivered 800+ leads to tech/software clients’ sales pipelines by creating marketing plans and executing comprehensive marketing efforts
Coached 6 team members (writers, designers, developers, and project coordinators); led design and content team efforts to enable more effective client delivery and higher client satisfaction

Feb 2011 - Feb 2014

3 years 1 month

Technical & Digital Project Associate

Columbus

Global ERP consulting company and Microsoft partner with 1,800+ employees serving 5,000+ customers worldwide; needed a digital marketer to oversee social media and launch their new website, while teaching global marketing teams how to operate the new content management system; reported to the US Marketing Director
Increased site traffic 20% in first year (2012), and 50% the second year (2013), by optimizing imagery utilizing Analytics
Cut weekly process time 90% (≈100 hrs/year) for weekly sales email
Grew website referral traffic 50% by increasing social media channel usage by 75% within the sales organization

Feb 2009 - Feb 2011

2 years 1 month

Marketing Specialist

Microsoft Corporation

Led pioneering marketing initiatives for 90+ partners across the Central region of USA, teaching marketing concepts and moving reluctant partners through a 12-week multi-touchpoint marketing campaign; reported to Director of Region
Drove $115M+ to 90+ partner sales pipelines by improving the campaign process
Resulted in majority of sales outperforming their quarterly goals and gave partners the ability to take the final week of the quarter off
Program nationally recognized as finalist for Microsoft’s premier award, Circle of Excellence

Jun 2005 - Jan 2009

3 years 8 months

Project & Marketing Coordinator

MDA Leadership Consulting

Midwest’s oldest leadership consulting firm; improves leadership performance at Fortune 500 companies of all sizes; reported to VP
Drove a 500%–600% increase in leads by instilling sales pipeline concepts, expanding market reach, and enhancing data collection
Directed coordination of 200+ attendees at Midwest’s largest annual leadership-focused conference, serving C-level executives from 25 Fortune 500 companies

Summary

20+ years of focus on end-to-end process improvement, effectively and efficiently leading projects, and instilling data-driven decision-making in operations, professional services, and creative teams.

Consistent decrease in workloads across organizations from 25-100% leading to new client work and increased client satisfaction
Increased revenues from 10% to ≈20% through new service creation

Skills

Team Building & Empowerment
Operation Costs Reduction
Process Design, Implementation & Improvement
Project Management: Kanban, Trello, Smartsheet, Sharepoint, Podio, Workamajig, Teamwork Projects, Airtable, Notion
Data Analysis & Research: Chatgpt, Visier, Neo4j, Excel/sheets
Data Visualizations: Visio, Mural, Miro, Lucidchart
Content, Website & Marketing Automation: Wordpress, Sitecore, Hubspot, Drupal, Wix
Database Systems & Data Management: Hubspot, Airtable, Smartsheet
Email Marketing: Constant Contact, Hubspot, Mailchimp
Google Admin: Google Webmaster Tools, Google Analytics
Sales Systems: Salesforce, Streak For Gmail, Pipedrive

Languages

English

Native

Spanish

Elementary

Portuguese

Elementary

Education

Oct 2003 - Jun 2005

George Mason University

Bachelors, Honors · English · Fairfax, United States

Certifications & licenses

HubSpot Inbound Marketing

HubSpot Sales

SCRUM Master

Profile

Created

October 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jennifer based?

Jennifer is based in Espinho, Portugal and prefers 100% remote projects.

What languages does Jennifer speak?

Jennifer speaks the following languages: English (Native), Spanish (Elementary), Portuguese (Elementary).

How many years of experience does Jennifer have?

Jennifer has at least 19 years of experience. During this time, Jennifer has worked in at least 12 different roles and for 11 different companies. The average length of individual experience is 1 year and 6 months. Note that Jennifer may not have shared all experience and actually has more experience.

What roles would Jennifer be best suited for?

Based on recent experience, Jennifer would be well-suited for roles such as: Co-Founder | Operations Consultant & Coach, Digital Change Coach & Content Manager, Project & Data Analytics Consultant.

What is Jennifer's latest experience?

Jennifer's most recent position is Co-Founder | Operations Consultant & Coach at Simply Start Transformation.

What companies has Jennifer worked for in recent years?

In recent years, Jennifer has worked for Simply Start Transformation and Genentech.

Which industries is Jennifer most experienced in?

Jennifer is most experienced in industries like Information Technology (IT), Professional Services, Media, and Entertainment and Publishing. Jennifer also has some experience in Biotechnology, Advertising, and Real Estate.

Which business areas is Jennifer most experienced in?

Jennifer is most experienced in business areas like Marketing, Project Management, and Human Resources (HR). Jennifer also has some experience in Operations, Information Technology (IT), and Business Intelligence.

Which industries has Jennifer worked in recently?

Jennifer has recently worked in industries like Information Technology (IT), Media, Entertainment and Publishing, and Professional Services.

Which business areas has Jennifer worked in recently?

Jennifer has recently worked in business areas like Information Technology (IT), Marketing, and Human Resources (HR).

What is Jennifer's education?

Jennifer holds a Bachelor in English from George Mason University.

Does Jennifer have any certificates?

Jennifer has 3 certificates. These include: HubSpot Inbound Marketing, HubSpot Sales, and SCRUM Master.

What is the availability of Jennifer?

Jennifer is immediately available full-time for suitable projects.

What is the rate of Jennifer?

Jennifer's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.