Gisele Oliveira coelho - Product Manager

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São José dos Campos, Brazil

Experience

Sep 2024 - Present

11 months

Product Manager

ZF

Led the development of a new e-commerce platform, coordinating global teams to ensure cohesive execution and alignment with project objectives.
Developed detailed product roadmaps, outlining feature sets, enhancements, and release timelines, ensuring on-time and within-budget deliveries.

Nov 2023 - Aug 2024

10 months

Senior Project Manager

EVT

Focused on SAP and non-SAP application portfolios, currently allocated at Heineken, where I led the launch of a mobile app with AI solution. This project resulted in a 20% productivity increase and a 15% cost reduction, along with a 40% improvement in customer satisfaction.
Delivered excellence through meticulous process documentation, change management, and issue control, reducing incident response time by 50%.

Nov 2020 - Aug 2023

2 years 10 months

Senior Project/Product Manager

Thoughtworks

Developed and communicated product visions and roadmaps for clients like Lenovo, Natura & Co, and Planet Fitness. The mobile app launch for Natura & Co resulted in a 30% increase in user engagement and a 20% reduction in support costs.
Identified and mitigated project risks using tools like Jira and Confluence, promoting collaboration and efficiency among teams, leading to a 15% reduction in project delays.

Apr 2018 - Nov 2020

2 years 8 months

Scrum Master | Business Analyst

Johnson & Johnson

Worked alongside Product Owners to build roadmaps and define priorities for LATAM Finance initiatives using SAFe, resulting in a 25% improvement in financial process efficiency.
Led process improvement projects, including a middleware integration between SAP and other applications, reducing processing time by 25% and increasing data accuracy by 30%.

Jul 2013 - Apr 2017

3 years 10 months

Scrum Master | Project Manager

IBM

Participated in a $2.3 billion project involving the sale of IBM x86 servers to Lenovo, leading comprehensive efforts in requirements gathering, analysis, solution design, and UAT, MOC, and cutover phases. Contributed to a smooth transition that saved 15% in operational costs.
Orchestrated seamless transitions by implementing SAP solutions into the production environment, resulting in a 20% reduction in system downtime.

Jan 2012 - Dec 2012

1 year

Master of Business Administration, Project, and Business Management

Apr 2011 - Jan 2013

1 year 10 months

Project Manager

Hewlett-Packard

Coordinated diverse teams globally, ensuring cohesive execution and alignment with project objectives.
Delivered excellence through meticulous process documentation, change management, and issue control.
Directed comprehensive efforts in gathering requirements for SAP TAX and Finance initiatives.
Ensured seamless post-implementation phase for Warranty Period Stewardship.

Jul 2007 - Apr 2010

2 years 10 months

Business Analyst

Gonow

Analyzed business requirements to align with the company's market strategy.
Managed project tasks and facilitated planning and review sessions.
Ensured projects met client needs through collaborative relationships and transparent communication.

Jan 2005 - Dec 2005

1 year

B.S., Technology

Oct 2004 - Jul 2010

5 years 10 months

Business Analyst

Flex

Led the implementation of a cutting-edge RFID tracking system, significantly reducing material loss.
Spearheaded a transformative project for IBM Sales Process Enhancement (SAP), achieving a reduction in delivery time through test process automation.
Led process improvement projects, including developing an integration system between Flex and IBM, reducing the time to manufacture X-86 servers by 30%.

Summary

IT professional with over 20 years of experience in project management and leadership roles in renowned companies such as Flex, HP, IBM, Johnson & Johnson, and Thoughtworks. Expert in setting strategic goals, collaborating with cross-functional teams, and driving product growth. Passionate about technology and innovation, fluent in English, Spanish, and Portuguese, with strong communication skills across all stakeholder levels.

Languages

Portuguese

Native

English

Advanced

Spanish

Advanced

Education

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