Recommended expert
Carola Bischoff
Subproject Lead/Test Management
Experience
Jun 2022 - Dec 2023
1 year 7 monthsSubproject Lead/Test Management
msg Systems
- Building the test team
- Managing and coordinating test components
- Developing team members
- Planning and executing the test strategy
- Ensuring quality measures
- Implementing individual subprojects in an external test environment
- Monitoring the budget and initiating measures
- Monitoring and ensuring completion of individual test components
- Planning, coordinating, and conducting an overall test with stakeholders
- Supporting the go-live
- Coordinating the remaining tasks
- Tools/methods: Office 365, Jira, Confluence, Scrum, Aris, facilitated meetings, presentations, XML
Feb 2022 - May 2022
4 monthsSubproject Lead
msg Systems
- As-is vs. to-be analysis of the initial setup
- Coordinating with individual stakeholders (PROITK, BMI, classified information protection)
- Guiding individual services into a homogeneous structure within a VS-NfD environment
- Tracking the geo-redundant environment setup and changes
- Escalation management
- Monitoring the budget
- Supporting and developing the system and network architecture
- Developing and maintaining the project structure plan (PSP)
- Monitoring completion of individual work packages
- Tools/methods: Office 365, Skype for Business, Project, facilitated meetings, presentations
Feb 2021 - Jun 2021
5 monthsProject Manager
Bayer AG Weimar
- Project management
- As-is vs. to-be analysis of the migration situation
- Analyzing database functions in Lotus Notes and creating functional specifications for migration and ongoing support by external partners
- Designing and planning SharePoint
- Creating field mappings
- Gathering and aligning requirements with application owners and external contractors
- Coordinating external partners
- Coordinating and executing migration to SharePoint
- Developing alternative solutions outside of SharePoint
- Active test management in SharePoint: designing functional test scenarios, actively testing the adopted functions, and documenting tests
- Implementing SharePoint and supporting acceptance by customers and departments
- Project documentation
- Tools/methods: SharePoint, Lotus Notes, facilitated meetings, Teamstudio, Office 365, presentations
May 2020 - Sep 2020
5 monthsIT-Consultant
Professional public-law institution
- Conceptual work on a procurement procedure
- Cost-effectiveness analysis
- Cost calculation and deriving strategic recommendations
- Planning and conducting the procurement process and preparing the statement of work
- Tools/methods: Lucidchart for graphic design, Merlin Project
Oct 2019 - Aug 2020
11 monthsProject Manager
Brandenburg IT service provider / ZIT-BB
- Project management
- As-is vs. to-be analysis of the IT situation
- Technical design for migration preparation
- Initiating change for hardware procurement
- Developing test scenarios, active test management
- Coordinating and controlling application deployment
- Designing, planning, and moderating project meetings
- Project documentation
- Tools/methods: coaching, project management, Merlin Project, facilitation
Sep 2019 - Jun 2021
1 year 10 monthsProject Lead
Brandenburg IT Service Provider / ZIT-BB
- Project management
- As-is/To-be analysis of the IT situation at the client and provider
- Coordination and requirements management with application owners and admins
- Design, planning, and moderation of technical meetings
- Initiation and control of changes for hardware procurement
- Technical design for migration preparation
- Design of individual test scenarios in coordination with the client
- Coordination of application installation
- Project documentation
- Tools/Methods: Coaching, Moderation, Project Management
Feb 2017 - May 2017
4 monthsProject Lead
Public Administration
- Project lead
- Project design and planning
- Creation of cost-benefit analyses
- Planning the migration approach
- Managing the cross-department migration
- Developing communication measures for the service desk
- Project documentation
- Tools/Methods: Confluence, Jira, Lotus Notes, Marvel, moderated meetings, Project Management
May 2016 - Oct 2017
1 year 6 monthsProject Lead
Public Administration
- Project lead
- Creation of cost-benefit analyses
- Project design and planning
- Incident management during execution
- Coordination of incidents within escalation
- Crisis and escalation management
- Conducting daily scrums and retrospectives alongside traditional project management
- Designing communication measures for users in close cooperation with the service desk before and during migration
- Designing and moderating coordination meetings with stakeholders
- Coordination of claims
- Project documentation
- Tools/Methods: Confluence, Jira, Lotus Notes, moderated meetings, agile methodology, Project Management, Remedy, Windows Server 2012
Jun 2015 - Mar 2016
10 monthsProject Lead
Public Administration
- Project lead
- Project design and planning
- Creation of cost-benefit analyses
- Planning the migration approach
- Designing communication measures for users in close cooperation with the service desk before, during, and after migration
- Requirements management in collaboration with users and operations teams
- Cross-functional coordination meetings before and during migration with stakeholders
- Project documentation
- Tools/Methods: Confluence, Lotus Notes, Remedy, Solaris, Windows Server
Jun 2013 - Jun 2019
6 years 1 monthTeam Lead
Public Administration
- Team lead for Notes administration
- Leadership tasks: employee reviews, conflict talks, moderated meetings, fostering staff development, writing evaluations
- Creating security concepts
- Process analysis within the team and restructuring
- Committee work
- Software deployments for security
- Reporting to senior management
- Tools/Methods: Greylisting, Linux, Lotus Notes, Postfix, Remedy, Solaris
Jan 2001 - May 2013
12 years 5 monthsAdministrator
Public Sector
- Administration of Notes clients and servers from Lotus Notes 3 to Lotus Notes 8
- Management of malware via iqSuite SMTP mailing and greylisting
- Administration of the intranet literature system
- Planning, design and support of multiple Lotus Notes migration projects
Nov 2000 - Dec 2000
2 monthsOS/2 Server Administrator and Client Support
DIS AG
- Administration of OS/2 servers
- Client support in a banking environment
Sep 1998 - Oct 2000
2 years 2 monthsIT Recruiting and OS/2 System Administration
Time&More Personnel Management
- IT recruiting
- OS/2 system administration in a banking environment
Aug 1996 - Mar 1997
8 monthsTobacco Shop Owner
Self-Employed
- Management and operation of a tobacco shop
Dec 1985 - Jul 1996
10 years 8 monthsSystem Administrator
Sietec Systemtechnik
- Administration of BS2000 hosts, VMS, Windows and OS/2 clients and servers
- Troubleshooting, general system administration, user support and consulting
Summary
Hands-on expert in multi-project management with both traditional and agile approaches, stakeholder management, and team leadership.
Focused on introducing, updating, transitioning, and migrating software and hardware within business environments.
Experience and knowledge have been gained and continuously developed in the banking, public administration, pharmaceutical, and IT service industries among others.
Key areas, often in combination with Lean Six Sigma, Scrum, and SAFe, include:
- Requirements management for business concepts, IT applications, and IT infrastructure
- Risk management, escalation management, quality management
- Implementation management, test management
- Change management
- Cost-benefit analyses, project controlling
- Technical support in implementing service architectures
- Support for data center relocations, development of security concepts
- New software implementations, migrations, software rollouts, and version changes
Skills
Administrative Knowledge – Operating Systems
- Unix, Redhat Linux, Solaris
- Windows Server 2007 / 2008 / 2012 / 2016
Applications – Expert Knowledge
- Lotus Notes 3 - 8
- Ibm Notes 9
- Ms Project
- Iqsuite
- Julia Mail Office
- Postfix
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryEducation
Jan 2001 - Jul 2001
FernUniversity of Hagen
Mathematics and Computer Science · Hagen, Germany
Aug 1983 - Dec 1985
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Training as office assistant · Office Assistant
Certifications & licenses
IT Security
ITIL® 4.0 Foundation
Lean Six Sigma – Yellow Belt
Lotus Notes / Notes Domino
Team leadership
Professional SCRUM-Master
SAFe 5.0
Windows Server Architecture
Certification by IPMA/GPM, Level D for Project Specialist
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