Eyüp Zengin
Professional Scrum Product Owner I
Experience
IT Project Manager for Real Estate IT
BNP Paribas Real Estate
- Responsibility for the specialist department
- Effective stakeholder management
- Management and prioritization of the backlog
- Resource and capacity planning
- Risk management
- Cost calculation and budget control
- Compliance with security guidelines and data protection regulations in a high-security environment (Bank regulations)
- Creation and monitoring of project timelines
- Planning and execution of workshops as well as the creation of user manuals
- Development and coordination of architecture maps with service providers and internal IT
- Creation and tracking of milestone plans
- Recording, analysis, and documentation of defects, including retesting until final approval for launch
- Coordination and execution of penetration tests
- Organization and management of User Acceptance Tests (UAT)
- Definition of Go / No-Go criteria for the launch
- Collaboration and organization of multinational teams
IT Project Manager in Seeker Pillar
AVIV Group GmbH
- Planning and managing product backlog using SAP Fiori
- Managing stakeholders and anticipating client needs through SAP Solution Manager
- Planning, managing and overseeing the vision of a product utilizing the SAP Activate Methodology
- Consulting the client in all things digital; website metrics, third party applications leveraging SAP NetWeaver or SAP Process Integration (PI) for integrating SAP systems with external digital services
- Overseeing development stages by adopting the SAP Agile Project Framework
- Parallel management and coordination of internal and external teams
- Evaluating product progress at each iteration using enhanced monitoring tools available within SAP Solution Manager for supporting performance tracking and project benchmarking throughout each development cycle
- Ticket system Jira with SAP integration, ensuring that updates and ticket resolutions are synchronized
- Project controlling of domain-specific IT infrastructure, including planning and management
- Multi cloud networking environment (Google Cloud, Azure, AWS) using external tools or custom-developed interfaces that connect with SAP system via SAP Gateway or other secure data exchange protocols
IT Project Manager for Wishlist, Save Search and Contacting Team
immowelt GmbH
- Planning and managing the product backlog to align with strategic goals
- Proactively managing stakeholders and anticipating client needs to ensure satisfaction and project alignment
- Strategically planning, managing, and overseeing the product's vision and requirements
- Parallel management and coordination of internal teams
- Advising the client on digital strategies, including website metrics and third-party application integrations
- Monitoring all stages of development to maintain quality and adherence to timelines
- Assessing product progress and making data-driven decisions at each iteration
- Maintaining detailed documentation of issues and resolutions within the Jira ticketing system
- Systematically documenting all created processes and software in Confluence for easy access and continuity
- Project controlling of domain-specific IT infrastructure, including planning and management
- Managing and optimizing the AWS Cloud environment to support scalable and secure operations
IT Project Manager for AEM CMS
Nissan Global
- Planning and managing development cycles
- Technical consulting and workflow optimization
- Integration of scrum processes within waterfall model environment
- Coordination and release management of milestone packages
- Interdisciplinary communication and alignments with various departments
- Planning and migrating content
- Onboarding new members
- Quality assurance
IT Project Manager for Local Solutions
IKEA Germany
- Planning and managing development sprints
- Planning and managing the creation of concepts and designs for websites and modules
- Planning, managing and overseeing the development of websites and modules
- Consulting the client in all things digital; website metrics, third party applications
- Maintenance and extension of existing web solutions
- Parallel management and coordination of one internal development team
- Development of front-end modules
- Development of new logic interfaces for local usage, especially for the checkout process
- Planning and execution of new product landing pages with cross-promotions
- Documentation in the ticket system Jira
- Documentation for created processes and software in Confluence
- Project controlling of IT infrastructure for a Germany-wide internal SaaS solution rollout
- Multi cloud networking environment (Google Cloud, Azure, AWS)
IT Project Manager for AEM CMS
Renault Suisse SA
- Planning and managing development cycles
- Technical consulting and workflow optimization
- Integration of scrum processes within waterfall model environment
- Coordination and release management of milestone packages
- Interdisciplinary communication and alignments with various departments
- Planning and migrating content
- Onboarding new members
- Quality assurance
IT Project Manager for FirstSpirit CMS
Robert Bosch GmbH
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
IT Project Manager for FirstSpirit CMS
Hugo Boss AG
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
Freelancer in Web development
Various customers
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
Employee at IT department
Frankfurt University of Applied Sciences
- ITIL v3 Process Manager for 1 year
- ITIL v3 Incident Manager for 3 years
- ITIL v3 1st Level Support and 2nd Level Support for 2 years
- Responsible for planning and implementing processes
- Designing processes that are efficient, effective, and adaptable
- Regular monitoring of process performance against key performance indicators (KPIs) and critical success factors (CSFs)
- Identified areas for process improvement
- Ensuring that processes comply with internal and external policies, standards, and regulations
- Engaging with stakeholders to understand their needs and expectations
- Immediate classification of customer inquiries
- Classification of whether a problem can be solved directly or whether it must be forwarded
- Creation of meaningful support tickets when forwarding issues
- Responsibility for complete documentation in the customer database
- Ensuring Internet and database connections
- Error analysis and troubleshooting
- Communication with employees and customers
- Classifying requests forwarded by first level support and processing them systematically
- Informing customers about the solution by phone or in writing
- Forwarding of unsolvable problems to responsible departments or third level support
- Interface function between first level support and other departments
- Maintaining knowledge databases that contain solutions to common problems
- Second level support responsibilities included further training of first level support employees
Summary
Experienced Senior IT Project Manager with 9 years of project management and 15 years of IT industry expertise, specializing in agile software projects and digital transformation. Skilled in product management and cross-functional team leadership, combining strategic vision with hands-on execution.
Proven track record in enterprise IT solutions for automotive, banking, furniture, and real estate industries, excelling in process optimization, requirement analysis, and stakeholder consulting. Expertise in agile project management, from strategic roadmaps and risk minimization to execution in JIRA, Confluence, and other tools.
Strong ability to define development priorities, create user stories, and translate customer needs into actionable epics. As a key interface between development teams and stakeholders, ensures seamless communication and the successful delivery of innovative digital solutions.
Skills
Agile Leadership And Collaboration
Priority Management
Negotiation
Decision-making
Strategic Vision
Customer-centricity
Resilience
Scrum
Agile Methodologies
Stakeholder Management
Project Management
Okr
Product Roadmapping
Microsoft Dynamics 365
Erp Systems (Basic Ms Access And Sql)
Power Bi
Jira
Confluence
Ms Project
Google Suite
Sap Fiori
Sap Solution Manager
Sap Activate Methodology
Sap Netweaver
Sap Process Integration
Salesforce Crm
User Story Mapping
Customer Journey Mapping
Data Analysis
Kanban
A/b Testing
Web Analytics
Ux/ui Principles
Responsive Design
Figma
Adobe Photoshop
Aws
Google Cloud
Microsoft Azure
Restful Apis
Vue.js
React
Seo
Airship
Communication
Empathy
Leadership
Efficiency
Creativity
Teamwork
Listening
Build And Maintain Relationships
Languages
Education
Frankfurt University of Applied Sciences
Bachelor of Science, Information Technology · Information Technology · Frankfurt, Germany
Certifications & licenses
Prince2
Prince2 Foundation
Scrum Psm I
Scrum Pspo I
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