Eiko H.

Managing Director

Berlin, Germany

Experience

Jan 2024 - Nov 2024
11 months

Consultant

IT Service Provider

  • Creation of management and strategy presentations
  • Change management in the digitization of processes
  • Implementation of MS Teams and SharePoint Online
  • Set up an agile project management and consulting approach (according to SCRUM) to handle special topics for the continuous improvement of processes
  • Development of portfolio topics through process analyses to derive tasks and role distributions

The IT Service Provider founded a new department in Key Account Management and set up a strategic PMO to support its development. The key account is a ministry focused on AI and digital infrastructure projects. The PMO’s goal is to manage, track, document, and communicate topics and tasks. Roles, tasks, interfaces, and responsibilities are defined together with adjacent areas.

Jun 2023 - Dec 2023
7 months

Project Manager

Financial Services Provider

  • Project management and leadership
  • Communication with the client
  • Preparing proposals and final presentations
  • Milestone planning
  • Project control

The project included a market analysis for the spin-off “Cooperation and Target Group Management” of an insurance company, focusing on market segmentation of institutional target groups to align the 2024 strategy.

Oct 2021 - Jun 2023
1 year 9 months

Project Manager

Bank

  • Establishment of a harmonized process management with new structure
  • Standardization of instructions to improve communication and ensure uniform procedures
  • Improvement of process boundaries and separation of process responsibilities
  • Pilot of the harmonization

The project goal was to anchor and further establish process management as the system of instructions. The old system was revised or replaced, taking into account internal and external requirements. Data flows and dependencies were documented to optimize data and reporting structures.

May 2021 - Jun 2022
1 year 2 months

PMO

IT Service Provider

  • Operational project management
  • Creation of management presentations
  • Stakeholder management in the public sector (program managers, project managers, project team members)
  • Development of project reporting and cross-project ticket reporting
  • Structured interviews to develop qualitative criteria for ticket reporting
  • Design of a governance structure and risk management

The PMO was set up to support a new department in Key Account Management. Projects were equipped with ticket reporting. Project budgets were in the three-digit million range.

May 2020 - Dec 2020
8 months

Project Manager

Construction Industry

  • Operational project management (agile methods)
  • Creation of management presentations
  • Stakeholder management with public and private participants
  • Preparation and facilitation of workshops
  • Process analysis and requirements management
  • Market and technology analysis
  • Identification of development partners
  • Definition of the overall architecture including security concept for the pilot phase
  • Creation of a requirements catalog for legal and data protection compliance
  • Decision paper and investment proposal for the pilot

The goal was to create a platform and technological standard for tamper-proof data collection in the construction industry. A steering committee of stakeholders was formed, and a feasibility test and customer validation were carried out.

May 2020 - Dec 2020
8 months

Project Manager

Building Services

  • Operational project management with agile methods
  • Creating management and workshop presentations
  • Milestone planning and project control
  • 2-weekly update calls
  • Market and product validation (internal analysis, external analysis, business model hypotheses)
  • Customer validation (requirements gathering, customer interviews, prototype implementation, iterations)
  • Creation of business case & growth strategy
  • Acquisition of early adopters through cold and warm outreach
  • Market analysis with market and customer segmentation for sales strategy

The goal was to make a premium product smart for predictive maintenance in three phases: analysis, feasibility testing, and defining a setup for prototype piloting and sales strategy.

Oct 2019 - Dec 2019
3 months

Project Manager

Financial Services Provider

  • Project management and project leadership
  • Communication with the client
  • Preparing the proposal and final presentation
  • Milestone planning
  • Project control

Market analysis for the spin-off 'Cooperation and Target Group Management' of an insurance company, focusing on segmenting institutional target groups to align the 2022 strategy.

Jun 2019 - Sep 2019
4 months

Project Manager

Energy Supplier

  • Antitrust law clearing and communication management between the legal department, experts, law firms, and project teams
  • Preparing board materials
  • Supporting project teams
  • Managing communication in the Legal Target Structure subproject between workstreams and PMOs on the buyer and seller side
  • Tracking and reporting transaction obstacles to the board level

The goal was to prepare and carry out the integration planning of an asset deal (>€19 billion) between two energy companies. The IMO managed 23 workstreams with over 700 employees and was the central point of contact for communication between the seller and buyer sides, program management, and the board.

May 2018 - Jun 2019
1 year 2 months

Project Manager

Elevators & Escalators

  • Designing nationwide workshops for 4,000 employees
  • Creating presentations for management
  • Stakeholder analysis and management
  • Defining workshop content for executives, managers, and operational field and office staff
  • Creating case studies based on interviews with department heads
  • Ensuring data protection compliance under GDPR
  • Developing a concept for progress measurement (KPIs)
  • Developing a sustainability strategy

The global change management project 'Quality Champion' raised quality awareness among 60,000 employees worldwide, including 4,000 in Germany.

Aug 2017 - Nov 2018
1 year 4 months

Project Manager

Elevators & Escalators

  • Concept creation and requirements gathering
  • Process mapping according to BPM 2.0
  • Cost-benefit analysis and process optimization using best practices
  • Design of an incentive system
  • Stakeholder management and correspondence with developers, service providers, IT, legal and procurement
  • IT: testing, customizing, change requests
  • Legal: drafting of works agreement, data processing agreement, IT framework contract, service certificate, expert opinion on employee inventions
  • Developing a reporting system and KPIs
  • Implementing project management for sustainability
  • Presentations, meetings and workshops with managers

Design, implementation, roll-out, and implementation support of an innovative idea management system for 4,000 employees in Germany.

Jan 2017 - Jun 2017
6 months

Project Controller

Digital Service Provider

  • Project controlling
  • Feedback on proposals and contracts
  • Support for workshops on Business Model Canvas and user problem-solution approaches
  • Hypothesis development

Market analysis and business model optimization using Business Model Canvas and hypothesis-driven user problem-solution analysis.

Oct 2016 - Dec 2017
1 year 3 months

Project Manager

Superfood Retailer

  • Project management and leadership
  • Communication with project team and clients
  • Preparing proposals
  • Feedback on the business plan
  • Preparing the financial plan

Creating a business plan based on market analysis and a marketing/sales concept, including founder presentation and financial plan.

Sep 2016 - Jun 2017
10 months

Project Manager

Elevators & Escalators

  • Project management for the nationwide roll-out of the intranet for 3,500 employees
  • Requirements gathering and agile project management
  • Workshops with departments
  • Designing the IT infrastructure for the intranet
  • Data migration and support for a custom solution
  • Creating training materials and conducting employee training

Implementation of the MS SharePoint IT tool with workshops, training, and support solutions in cooperation with the group.

Jul 2016 - Aug 2016
2 months

Consultant

Printer Manufacturer

  • Communication with clients
  • Preparing proposals
  • Primary research through consulting interviews
  • Desk research for target criteria when recommending financial products
  • Preparing the final presentation

Short study on digitization in hospital operations, identifying digital impulses and basic structures of a hospital.

Apr 2016 - Jul 2016
4 months

Project Manager

Superfood Retailer

  • Project planning (WBS)
  • Project documentation
  • Project controlling
  • Feedback on proposals and contracts
  • Support in creating marketing and sales concepts (USP, strategy, measures, implementation plan)
  • Identifying product groups and points of sale, and creating an acquisition guide

Creating a marketing and sales concept based on market analysis.

Mar 2016 - Jun 2016
4 months

Project Controller

Consulting firm

  • Project controlling
  • Support for workshops
  • Feedback on proposals
  • Planning marketing activities

Development of a university recruitment concept with primary research and an online survey (Questfox) to survey the target group and derive measures.

Mar 2016 - May 2016
3 months

Project Controller

Global Investment

  • Project controlling
  • Feedback on proposals
  • Support for project management

Market analysis of venture capital and private equity funds by analyzing websites, social media, blogs, mission statements and visions.

Feb 2016 - Apr 2016
3 months

Project Manager

Superfood retailer

  • Project management and project leadership
  • Communication with project team and clients
  • Preparation of proposals
  • Support in market analysis
  • Evaluation of legal form selection
  • Identification of legal market entry barriers
  • Preparation of the final presentation

Market and target group analysis for market entry in Germany, with B2B/B2C competitor analysis, identification of market entry barriers and legal form selection.

Jan 2016 - Mar 2016
3 months

Project Member

Company Builder

  • Review of market data and desk research
  • Graphic presentation of the business model
  • Presentation of the financing model
  • Conducting workshops
  • Preparation of the final presentation

Creation of a pitch deck in the healthcare sector with graphic presentation of the business and financing models based on the Business Model Canvas.

Oct 2015 - Nov 2015
2 months

Project Controller

Retail

  • Project controlling
  • Support for project management
  • Support in preparing the study on convenience stores
  • Project management and study in English

Study on the 'Convenience Stores' segment in Germany with secondary research on market trends, regulations and potential as a decision-making basis for a French retail company's market entry.

Sep 2015 - Feb 2016
6 months

Project Controller

Consulting firm in the banking sector

  • Creating proposals
  • Project controlling
  • Review of processes and process map

Capturing, modeling and visualizing finance and controlling processes in the finance division using BPMN 2.0 (Signavio) through document analysis and interviews.

Jul 2015 - Aug 2015
2 months

Project Manager

Financial services provider

  • Communication with clients
  • Creating proposals
  • Project planning (WBS)
  • Project documentation
  • Primary research through advisory discussions
  • Desk research for target criteria when recommending financial products
  • Creating the final presentation

Competitive analysis of financial services providers with analysis of the advisory process and identification of criteria for product recommendations.

Jun 2015 - Aug 2015
3 months

Project Manager

Financial services provider

  • Project management and leadership
  • Coordination with the board
  • Communication with clients
  • Developing a criteria catalog
  • Creating the final presentation and proposal

Competitive analysis to optimize the compensation model and employee retention, including examination of career level models, compensation systems, BPMN modeling of the recruitment process, training and incentive systems.

Dec 2013 - Jul 2014
8 months

Project team member

Trade fair company

  • Capturing and visualizing processes with BPMN 2.0
  • Business process optimization
  • Designing and supporting workshops with clients and board members
  • Creating a process map
  • Process modeling with MS Visio 2013
  • Analysis of existing process documentation

Documentation of current processes and interfaces and identification of improvement opportunities as a basis for organizational adjustments.

Feb 2013 - Apr 2013
3 months

Project Manager

Process engineering

  • Development of a process modeling notation
  • Modeling with MS Visio
  • Leading process capture workshops

Capturing, modeling and visualizing inventory management processes in flowcharts (DIN 66001) through document analysis and interviews at ASTeX GmbH.

Dec 2012 - May 2013
6 months

Project Member

Berlin Partner

  • Conducted and evaluated expert interviews
  • Performed a utility analysis for survey tool selection
  • Designed and conducted an online survey
  • Performed statistical analysis

Location analysis for a shared service center including an online survey and expert interviews for criteria determination and evaluation.

Dec 2012 - May 2013
6 months

Project Manager

Superfood Retailer

  • Project management and leadership
  • Communication with the project team and clients
  • Preparing proposals
  • Providing feedback on marketing and sales concepts
  • Creating the final presentation

Developed a marketing and sales concept including USP definition, marketing strategy, action plan, and sales strategy.

Aug 2012 - Sep 2012
2 months

Project Manager

Digital Service Provider

  • Compiled a requirements catalog
  • Analyzed and conducted expert interviews

Developed a requirements specification according to IEEE Standard 830-1998 for a digital platform in its startup phase, including qualitative interviews and a description of technical details.

Jul 2011 - Oct 2011
4 months

Project Member

BCPro e.V.

  • Utility analysis for tool selection
  • Data analysis using LimeSurvey
  • Telephone interviews
  • Preparation of a business climate index study

Compiled a report on the 2011 business climate index for Berlin-Brandenburg, including the selection of an online survey tool, telephone surveys of 1,500 SMEs, and publication as an economic barometer.

Nov 2007 - Oct 2008
1 year

Intern

Zurich Financial Services Provider AG

  • Basic training as an insurance clerk (property and asset protection)
  • Planning, conducting, and follow-up of advisory meetings
  • Preparing service offers
Sep 2005 - Feb 2006
6 months

IT Technician

Siemens AG

  • Functional testing of fiber-optic electronic assemblies
  • Calibration, troubleshooting, and repair of wavelength multiplexers
  • Logistics and quality assurance tasks
Sep 2001 - Feb 2005
3 years 6 months

Communications Electronics Technician (Apprenticeship)

Siemens AG

  • Circuit and functional analysis
  • Technical mathematics
  • Laying out circuit diagrams
  • Basic IT systems electronics training

Summary

Senior Manager

Experience in IT projects and trained people as project managers across six industries.

Languages

German
Native
English
Advanced
Latin
Advanced

Education

Aug 2014 - Dec 2014

California State University, San Marcos

Philosophy; Business Law; Accounting; Business Writing · San Marcos, United States

Apr 2013 - May 2016

University of Potsdam

Master of Laws · Corporate and Tax Law · Potsdam, Germany · 1,4

Oct 2009 - Apr 2013

HTW Berlin University of Applied Sciences

Bachelor of Laws · Business Law · Berlin, Germany · 1,9

...and 2 more

Certifications & licenses

Scrum Master (Agile Project Management)

PRINCE2 Practitioner Training

University of Potsdam (1,4) (TOP 5%)

UNI Cert III for Lawyers

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