Sevan (Dr.) Hambarsoomian
Tribe Lead
Experience
Jan 2022 - Aug 2025
3 years 8 monthsGermany
Tribe Lead
Telefónica Germany
- Leading a cross-functional tribe to implement digital B2C initiatives in an agile setup (SAFe®)
- Introducing scaled agile practices and coaching product owners, Scrum teams, and stakeholders
- Successfully managing and scaling end-to-end processes with a focus on customer retention and upselling
- Promoting business-IT collaboration for maximum time-to-market efficiency
Jan 2019 - Dec 2022
4 yearsFrance
CRM Manager
Ceva Santé Animale
- Implementing a global CRM framework for the European market
- Training sales and marketing teams on CRM systems and best practices
May 2017 - Dec 2018
1 year 8 monthsGermany
CRM Manager
BMW (Accenture)
- Analyzing and optimizing CRM along the customer journey
- Developing data-driven use cases to increase customer retention
- Supporting Salesforce CRM for all BMW dealers in Germany with over 10 dealerships
Aug 2016 - Apr 2017
9 monthsGermany
Assistant Manager
KPMG Germany
- Advising banks and supervisory boards on regulatory requirements and governance topics
- Supporting the implementation of regulatory guidelines at board level
Skills
- Certified Safe® 5 Agilist, Scaled Agile, Inc.
- Agile Methods (Scrum, Safe®, Kanban)
- Crm Strategy & Customer Journey Management
- Business-it Alignment & Stakeholder Enablement
- Data-driven Decision-making & Process Modeling
Languages
German
NativeEnglish
AdvancedEducation
Oct 2011 - Jun 2016
Bergische Universität Wuppertal
Ph.D. · Corporate Finance & Management · Wuppertal, Germany · magna cum laude
San Diego State University
MBA · Economics · San Diego, United States
Certifications & licenses
Certified SAFe® 5 Agilist
Scaled Agile, Inc.
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
Dirk Hellmuth
Head of the Individualization Initiative
View Profile
Thomas Donath
Interim Management / Project Management
View Profile
Janko Böhm
Agile Transformation Coach
View Profile
Marin Niehues
Project Management & Requirements Management | Leadership Consulting
View Profile
Thomas Büdinger
Agile Coach & Senior Scrum Master
View Profile
Christian West
Project Manager for e-Invoice Implementation
View Profile
Matthias Flöter
Agile Coach / Agile Project Management
View Profile
Hakan Kisa
Senior IT Manager & Project Manager
View Profile
Susanne Meier-steen
PO CRM
View Profile
Marco Schlomann
IT Consulting & Project Management
View Profile
Rufus Henneken
Independent Consultant & Manager
View Profile
Sascha Jürgens
Agile Coach & Partner
View Profile
Achim Klein
Portfolio Manager, Consultant, Leadership Coach
View Profile
Andreas Flegel
CRM Consultant, BI Expert, Project Manager, Coach
View Profile
Marcus Domes
Senior Product Manager / Product Owner
View Profile
Hans j. Friedrich
Project Lead & Subject Matter Expert
View Profile
Marleen Kertscher
Atlassian Specialist E2E Processes
View Profile
Andreas Lorich
Senior Consultant
View Profile
Stefan Simrock
Business Analyst
View Profile
Philipp Gröne
Consultant
View Profile
Malte Lohrberg
Digital Generalist and Consultant
View Profile
Gesa Gleue
Salesforce Consultant
View Profile
Markus Kaffke
Collaboration Partner
View Profile
Jens Hagemeyer-lee
#52 Test Manager in the Field of Safety-Critical Infrastructure
View Profile
André Ullmann
RTE / Agile Coach / Full SAFe Consultant
View Profile
Ye fung Tchen
Agile Program Manager & Agile Coach
View Profile
Andreas Einzmann
AI Coach and Consultant
View Profile
Silvia Forstner
Agile PM
View Profile
Sebastian Jung
Business Analyst and IT Project Management
View Profile
Ronald Tonn
Product Owner
View Profile
