Digital transformation in telco – 3 years of project experience
Leading an agile team as part of a large-scale digitization program at a leading telecom provider – focus on fixed network and digital products. Using the SAFe framework to scale agile practices; earned SAFe certification during the project. Responsible for gathering, documenting, and aligning business requirements between the business unit and IT – with clear focus on implementation speed and cross-functional collaboration (fixed network, service and IT).
Experienced CRM specialist with over 6 years of professional experience in implementing and supporting CRM projects, including for BMW and a leading French (Ceva-Pharmaceutical) pharma company. Solid knowledge in implementing and customizing CRM systems like Salesforce as well as tailored CRM solutions. Extensive experience integrating BI tools into CRM environments to optimize data analysis and decision-making processes.
He has deep functional understanding of Sales Processes and strong methodological skills including Design Thinking.
PhD with a focus on the corporate governance of listed private equity firms. Quantitative analysis of the relationship between governance structures (e.g., board size, founder presence on the board) and company value. Goal: evidence-based derivation of control mechanisms that significantly influence value development and performance.
MBA completed at San Diego State University. The program deepened my business knowledge and further sharpened my international perspective and strategic thinking.
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