Sevan (Dr.) Hambarsoomian
Tribe Lead
Experience
Tribe Lead
Telefónica Germany
- Leading a cross-functional tribe to implement digital B2C initiatives in an agile setup (SAFe®)
- Introducing scaled agile practices and coaching product owners, Scrum teams, and stakeholders
- Successfully managing and scaling end-to-end processes with a focus on customer retention and upselling
- Promoting business-IT collaboration for maximum time-to-market efficiency
CRM Manager
Ceva Santé Animale
- Implementing a global CRM framework for the European market
- Training sales and marketing teams on CRM systems and best practices
CRM Manager
BMW (Accenture)
- Analyzing and optimizing CRM along the customer journey
- Developing data-driven use cases to increase customer retention
- Supporting Salesforce CRM for all BMW dealers in Germany with over 10 dealerships
Assistant Manager
KPMG Germany
- Advising banks and supervisory boards on regulatory requirements and governance topics
- Supporting the implementation of regulatory guidelines at board level
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Pharmaceutical (4 years), Telecommunication (3.5 years), Automotive (1.5 years), Banking and Finance (0.5 years), and Professional Services (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (8.5 years), Information Technology (5 years), Sales (4 years), Product Development (3.5 years), Business Intelligence (1.5 years), and Legal (0.5 years).
Skills
- Certified Safe® 5 Agilist, Scaled Agile, Inc.
- Agile Methods (Scrum, Safe®, Kanban)
- Crm Strategy & Customer Journey Management
- Business-it Alignment & Stakeholder Enablement
- Data-driven Decision-making & Process Modeling
Languages
Education
Bergische Universität Wuppertal
Ph.D. · Corporate Finance & Management · Wuppertal, Germany · magna cum laude
San Diego State University
MBA · Economics · San Diego, United States
Certifications & licenses
Certified SAFe® 5 Agilist
Scaled Agile, Inc.
Profile
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