Digital transformation in telco – 3 years of project experience
Led an agile team as part of a large-scale digitization program at a leading telecommunications provider – focus on fixed network and digital products. Applied the SAFe framework to scale agile practices; earned SAFe certification during the project. Responsible for gathering, documenting, and coordinating business requirements between the business unit and IT – with a clear focus on speed of delivery and cross-functional collaboration (fixed network, service and IT).
Experienced CRM specialist with more than 6 years of experience in implementing and supporting CRM projects for BMW and a leading French (Ceva-Pharmaceutical) pharma company. Solid skills in implementing and customizing CRM systems like Salesforce and custom CRM solutions. Extensive experience integrating BI tools into CRM environments to optimize data analysis and decision-making.
He has deep functional understanding of Sales Processes and strong methodological skills including Design Thinking.
PhD focused on the corporate governance of listed private equity companies. Quantitative analysis of the link between governance structures (e.g. board size, founder presence on the board) and company value. Aim: Deriving evidence-based control mechanisms that significantly impact value creation and performance.
Completed an MBA at San Diego State University. This training deepened my business know-how and sharpened my international outlook and strategic thinking.
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