Recommended expert

Dmytro Krasnoshlyk

Business Consultant

Dmytro Krasnoshlyk
Wrocław, Poland

Experience

Jun 2025 - Nov 2025
6 months

Business Consultant

MD Finance

  • Led the development of comprehensive launch plans for new business initiatives, ensuring alignment with market trends and organizational goals.
  • Conducted in-depth research to identify and analyze new business opportunities, evaluating potential risks and rewards to support strategic decision-making.
  • Prepared detailed Profit & Loss statements to project financial performance and guide resource allocation for emerging ventures.
  • Collaborated with cross-functional teams to refine business strategies and enhance operational readiness for market entry.
  • Provided strategic consulting to senior leadership, offering insights and recommendations to drive growth and innovation within the organization.
Aug 2022 - Jun 2025
2 years 11 months

Director of Operations

Proxet

  • Directed European delivery operations for high-end software outsourcing engagements, overseeing 100+ technical professionals and managing project portfolios across international delivery centers (including Poland).
  • Functioned as a technical consultant and presales consultant: defined estimations, structured complex proposals, and recommended optimal delivery models (T&M, Fixed Price) for payments and real estate technology projects.
  • Established standardized PMO frameworks and metrics-driven processes across the organization to enhance methodology compliance and operational consistency critical for international client delivery.
  • Implemented Management Information Systems (MIS) to provide real-time, data-driven visibility into project health, resource utilization, and team performance tracking, supporting global forecast modeling.
  • Secured crucial international compliance certifications (SOC2, GDPR, CCPA, DPF), establishing robust data governance frameworks essential for secure professional service provisioning.
Feb 2021 - Jul 2022
1 year 6 months

Chief Projects and Innovations Officer

Flow

  • Managed the entire IT delivery portfolio utilizing Agile methodologies, overseeing software development, infrastructure, and collection strategy optimization across multiple countries.
  • Directed the complex development and deployment of an AI/ML solution (NLP) for Call Center Analysis, analyzing thousands of customer interactions, demonstrating deep competence in modern IT technologies and architecture.
  • Built a real-time predictive analytics tool that successfully optimized portfolio profitability across 80% of active portfolios, showcasing strong technical delivery management and system integration skills.
  • Achieved ISO 27001 certification, establishing security and data governance frameworks required for regional expansion and regulatory compliance.
Oct 2018 - Feb 2021
2 years 5 months

Chief Product and Operations Officer

Solar Home

  • Provided strategic oversight for all technology operations, product management, and Business Intelligence functions for a 250+ employee organization serving 35K+ customers, ensuring scalable technical delivery.
  • Designed and deployed a sophisticated underwriting and risk scoring system, reducing overall default rates by 15% through predictive analytics, utilizing strong knowledge of systems architecture.
  • Directed the creation of an enterprise data warehouse and ETL pipelines, delivering critical real-time Management Information System (MIS) reporting for business forecasting and operational visibility.
  • Implemented IoT-enabled field service management integrated into the CRM, utilizing area-based routing optimization to reduce service response time by 40%.
Mar 2016 - Sep 2018
2 years 7 months

Director of Global IT Infrastructure

Astound Commerce

  • Managed global IT infrastructure and delivery processes across four countries, supporting the execution of 300+ complex outsourcing projects annually.
  • Standardized project delivery methodologies and SLAs across distributed international teams (PMO execution), significantly improving organizational on-time delivery metric from 75% to 92%.
  • Streamlined the end-to-Cash process by integrating enterprise systems (Salesforce CRM, PSA, ERP, JIRA), optimizing project accounting and resource management across the portfolio.
  • Led GDPR and ISO 27001 compliance initiatives, establishing essential data governance frameworks to secure global outsourcing operations.
Jan 2011 - Mar 2016
5 years 3 months

Chief Operations Officer

Platinum Bank

  • Directed operations for 400+ employees across contact center, underwriting, collections, and payment processing functions, focusing on technology delivery and process optimization.
  • Successfully managed the migration of a major payment card processing center (500K+ cards) with <24-hour service disruption, ensuring stringent VISA compliance standards and minimizing business impact.
  • Delivered enterprise Siebel CRM implementation for 400+ users, ensuring robust integration with core banking systems and complex payment processing solutions.
  • Launched digital self-service portals and web applications, reducing operational costs by 20% while significantly improving customer experience.
Jun 2008 - Dec 2010
2 years 7 months

Head of CallCenter and Phonebanking services

Aug 2007 - Jun 2008
11 months

Deputy Head of CallCenter

Utel

Dec 2006 - Jul 2007
8 months

Retail Sales Director

CAN

Jan 2004 - Dec 2006
3 years

Techconsult Groupleader

Vodafone (UMC)

Dec 2003 - Sep 2004
10 months

Founder

DotCom

Summary

Highly accomplished Senior Executive and Technical Delivery Leader with 20+ years of experience specializing in global software outsourcing and managing complex, multi-million dollar software development projects ($500K - $5M+). Proven consulting acumen in high-stakes Presales, conducting discovery workshops, structuring proposals, defining estimations, and recommending optimal delivery models (T&M, Fixed Price, Managed Team, Service Delivery) to secure new business and accelerate client growth.

Expertise in leading high-performing Managed Development Teams, overseeing full Software Development Lifecycles (SDLC), and implementing data-driven PMO frameworks to ensure operational excellence. Adept at C-level stakeholder management, developing technical experts, and maintaining stringent regulatory compliance (SOC2, ISO 27001, GDPR, DPF), with specialized delivery experience in FinTech, Payment Systems, and AI/ML initiatives.

Skills

  • Global Software Outsourcing Management (10+ Years)
  • Presales & Consulting Acumen (Estimation, Proposal Structuring)
  • Project Portfolio Forecasting & Budgeting
  • Pmo Execution & Process Standardization (Metrics-driven Reporting)
  • Full Software Development Lifecycle (Sdl) Oversight
  • Teams Leadership (400+ Professionals)
  • Fintech & Payment Systems Delivery
  • System Architectures & Modern It Technologies (Ai/ml, Cloud)
  • Enterprise Software Implementation (Crm, Erp)
  • Security & Compliance (Soc2, Iso 27001, Gdpr, Dpf)
  • C-level Stakeholder & Account Management
  • Agentic Ai
  • Rag
  • Fp&a
  • Compliance
  • Regulatory Standards
  • Ms Project
  • Bi Solutions
  • B2b Saas
  • Staff Management
  • Resource Planning
  • Work Force Management
  • Itil
  • Ebitda
  • Arr
  • Mrr
  • Cost Optimization
  • Kpis
  • Funnel Efficiency
  • Ms Power Platform
  • Copilot

Languages

Russian
Native
Ukrainian
Native
English
Advanced
Polish
Elementary

Education

Oct 2003 - Jun 2005

Academy of Business and Law

Master of Business Administration (MBA equivalent) · Marketing · Dnipro, Ukraine

Oct 1998 - Jun 2003

State Technical University

Bachelor of Engineering · Mechanical Engineering · Kamianske, Ukraine

Certifications & licenses

Building LLM Applications With Prompt Engineering

NVIDIA

Building RAG Agents With LLMs

NVIDIA

Operations Management, Business Intelligence & Management

BIM

Palantir Foundry Foundations

Palantir Technologies

Project Management Professional (PMP)

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