Dmytro K.
Business Consultant
Experience
Jun 2025 - Nov 2025
6 monthsBusiness Consultant
MD Finance
- Led the development of comprehensive launch plans for new business initiatives, ensuring alignment with market trends and organizational goals.
- Conducted in-depth research to identify and analyze new business opportunities, evaluating potential risks and rewards to support strategic decision-making.
- Prepared detailed Profit & Loss statements to project financial performance and guide resource allocation for emerging ventures.
- Collaborated with cross-functional teams to refine business strategies and enhance operational readiness for market entry.
- Provided strategic consulting to senior leadership, offering insights and recommendations to drive growth and innovation within the organization.
Aug 2022 - Jun 2025
2 years 11 monthsDirector of Operations
Proxet
- Directed european delivery operations for high-end software outsourcing engagements, overseeing 100+ technical professionals and managing project portfolios across international delivery centers (including Poland).
- Functioned as a technical consultant and presales consultant: defined estimations, structured complex proposals, and recommended optimal delivery models (T&M, Fixed Price) for payments and real estate technology projects.
- Established standardized PMO frameworks and metrics-driven processes across the organization to enhance methodology compliance and operational consistency critical for international client delivery.
- Implemented Management Information Systems (MIS) to provide real-time, data-driven visibility into project health, resource utilization, and team performance tracking, supporting global forecast modeling.
- Secured crucial international compliance certifications (SOC2, GDPR, CCPA, DPF), establishing robust data governance frameworks essential for secure professional service provisioning.
Feb 2021 - Jul 2022
1 year 6 monthsChief Projects and Innovations Officer
Flow
- Managed the entire IT delivery portfolio utilizing Agile methodologies, overseeing software development, infrastructure, and collection strategy optimization across multiple countries.
- Directed the complex development and deployment of an AI/ML solution (NLP) for Call Center Analysis, analyzing thousands of customer interactions, demonstrating deep competence in modern IT technologies and architecture.
- Built a real-time predictive analytics tool that successfully optimized portfolio profitability across 80% of active portfolios, showcasing strong technical delivery management and system integration skills.
- Achieved ISO 27001 certification, establishing security and data governance frameworks required for regional expansion and regulatory compliance.
Oct 2018 - Feb 2021
2 years 5 monthsChief Product and Operations Officer
Solar Home
- Provided strategic oversight for all technology operations, product management, and Business Intelligence functions for a 250+ employee organization serving 35K+ customers, ensuring scalable technical delivery.
- Designed and deployed a sophisticated underwriting and risk scoring system, reducing overall default rates by 15% through predictive analytics, utilizing strong knowledge of systems architecture.
- Directed the creation of an enterprise data warehouse and ETL pipelines, delivering critical real-time Management Information System (MIS) reporting for business forecasting and operational visibility.
- Implemented IoT-enabled field service management integrated into the CRM, utilizing area-based routing optimization to reduce service response time by 40%.
Mar 2016 - Sep 2018
2 years 7 monthsDirector of Global IT Infrastructure
Astound Commerce
- Managed global IT infrastructure and delivery processes across four countries, supporting the execution of 300+ complex outsourcing projects annually.
- Standardized project delivery methodologies and SLAs across distributed international teams, significantly improving organizational on-time delivery metric from 75% to 92%.
- Streamlined the end-to-Cash process by integrating enterprise systems (Salesforce CRM, PSA, ERP, JIRA), optimizing project accounting and resource management across the portfolio.
- Led GDPR and ISO 27001 compliance initiatives, establishing essential data governance frameworks to secure global outsourcing operations.
Jan 2011 - Mar 2016
5 years 3 monthsChief Operations Officer
Platinum Bank
- Directed operations for 400+ employees across contact center, underwriting, collections, and payment processing functions, focusing on technology delivery and process optimization.
- Successfully managed the migration of a major payment card processing center (500K+ cards) with <24-hour service disruption, ensuring stringent VISA compliance standards and minimizing business impact.
- Delivered enterprise Siebel CRM implementation for 400+ users, ensuring robust integration with core banking systems and complex payment processing solutions.
- Launched digital self-service portals and web applications, reducing operational costs by 20% while significantly improving customer experience.
Jun 2008 - Dec 2010
2 years 7 monthsHead of CallCenter and Phonebanking services
Aug 2007 - Jun 2008
11 monthsDeputy Head of CallCenter
Utel
Dec 2006 - Jul 2007
8 monthsRetail Sales Director
CAN
Jan 2004 - Dec 2006
3 yearsTechconsult Groupleader
Vodafone (UMC)
Dec 2003 - Sep 2004
10 monthsFounder
DotCom
Summary
Highly accomplished Senior Manager and Technical Delivery Leader with 20+ years of experience specializing in global software outsourcing and managing complex, multi-million dollar software development projects ($500K - $5M+). Proven consulting acumen in high-stakes Presales, conducting discovery workshops, structuring proposals, defining estimations, and recommending optimal delivery models (T&M, Fixed Price, Managed Team, Service Delivery) to secure new business and accelerate client growth.
Expertise in leading high-performing Managed Development Teams, overseeing full Software Development Lifecycles (SDLC), and implementing data-driven PMO frameworks to ensure operational excellence. Adept at C-level stakeholder management, developing technical experts, and maintaining stringent regulatory compliance (SOC2, ISO 27001, GDPR, DPF), with specialized delivery experience in FinTech, Payment Systems, and AI/ML initiatives.
Languages
Russian
NativeUkrainian
NativeEnglish
AdvancedPolish
ElementaryEducation
Sep 2003 - Jun 2005
Academy of Business and Law
Master of Business Administration · Marketing · Dnipro, Ukraine
Sep 1998 - Jun 2003
State Technical University
Bachelor of Engineering · Mechanical Engineering · Kamianske, Ukraine
Certifications & licenses
Building LLM Applications With Prompt Engineering
NVIDIA
Building RAG Agents With LLMs
NVIDIA
Business Intelligence & Management
BIM
Operations Management
Palantir Foundry Foundations
Palantir Technologies
Project Management Professional (PMP)
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