Dirk Heider
Consultant, Interim Manager & Board Advisor
Experience
Consultant, Interim Manager & Board Advisor
Freelance
- Delivering business-critical initiatives: define, plan, set up and steer critical projects
- Growing project organizations sustainably: professionalize, develop and enable growth
- Profitably adopting new technologies: identify, evaluate and deliver impactful innovation
COO, leading the Project Delivery Function
interone / TeamBBDO
- Steering of a large public sector project, project structure setup and leadership development
- Professionalization of project and capacity management functions
- Established an effective, diversified and flexible expert sourcing via nearshore partnerships
Head of Digital Transformation
Dr. Wieselhuber & Partner
- Expansion of the product and solution portfolio in cooperation with the management team
- Cross-functional sales in collaboration with industry units, pitched and sold data strategy
- Leadership and development of the digital transformation team
VP Operations / Delivery
intive group
- Accountable for revenue growth and profitable delivery of projects and services
- 21 m€ digital unit revenue in 2020 (83 m€ group total)
- 59% digital unit project margin in 2020 (53% group total)
- Customer satisfaction 2020 (NPS): 100% (Digital portfolio), 87.5% (group portfolio)
- 86 m€ revenue with a team of 75 project managers (intive group, 2019)
- Effectively managed customers and turned projects at risk / in escalation mode
- Alignment of group delivery functions across Germany, Poland, and Argentina
Managing Director
intive GmbH (formerly Kupferwerk GmbH)
- Managed growth from 8.6 to 20 m€ revenue, from 70 to 140 employees (2016–2019)
- Won and managed significant clients and projects like Adidas, ALDI, Bayer/Xarvio, BASF, Birkenstock, Deichmann, Deutsche Telekom, Esprit, Freeletics, Flughafen München, Heathrow Express, ProSiebenSat.1, Rossman, Thüga, Volkswagen, Vorwerk, and Zalando
- M&A support and post-merger integration (Kupferwerk acquisition by intive group in 2014)
COO
Kupferwerk
- Managed growth from 2.3 to 15.1 m€ revenue, from 35 to 102 employees
- Average annual growth 2013–2017: revenue +45% p.a., headcount +24% p.a.
- Improved staff allocation and utilization processes to increase operating margin
CTO
Kupferwerk
- Technical presales and professionalization of software development processes
- Pitched and won the Pro7Sat1 “7TV” agile implementation project, successfully launched 2014
- Professionalized the development process for iOS and Android native mobile apps
Head of Service Delivery
GreenCom Networks (now part of Enphase)
- Accountable for scoping and estimation, delivery for clients, partners, and third parties
- Supported the CEO in business development and presales, evaluating market and partnerships
- Implementation of the first product release showcased at IFA in Berlin
Startup
digital service for “personal financial and life planning”, cloud-based SaaS solution
Senior Manager Technology
Sapient (now Publicis Sapient)
- Won the Vodafone Global Intranet project, technical lead for a 100+ person offshore team
- Launched the Essent Energy (NL) Power Nomination System with zero defects in 2004
- Led the content migration and syndication for the T-Online 2002 redesign and relaunch
Senior Consultant
CSC Ploenzke (later DXC Technology)
- Digitalized and streamlined the account opening process during the pre-IPO phase (DAB)
- Implemented a user-friendly frontend to manage complex financial derivatives (BLB)
- Consolidated customer data, achieving significant savings and improved customer satisfaction (DAB)
Summary
I’m a software development and digitalization services executive, with strong customer focus, business acumen, social, intercultural and communication skills and 25+ years of experience delivering software-driven solutions to companies across industries.
Retail and consumer goods | media and telecommunications | automotive | financial services | energy services
Focusing on business-IT alignment, productivity improvement, and sustainable organizational scaling, leveraging extensive leadership background in IT project management, international service delivery, and executive responsibility for transformational and post-merger initiatives.
Skills
- Software Development Life Cycle
- Project / Program Management
- Agile & Lean Management
- Vendor Management
- Organizational Development
- Capacity & Growth
- Data Strategy
- Advisory
Languages
Education
University of Passau
Diploma in Computer Science · Computer Science · Passau, Germany
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