Recommended expert

Dirk Heider

Consultant, Interim Manager & Board Advisor

Dirk Heider
Munich, Germany

Experience

Feb 2025 - Present
1 year

Consultant, Interim Manager & Board Advisor

Freelance

  • Delivering business-critical initiatives: define, plan, set up and steer critical projects
  • Growing project organizations sustainably: professionalize, develop and enable growth
  • Profitably adopting new technologies: identify, evaluate and deliver impactful innovation
May 2023 - Jan 2025
1 year 9 months

COO, leading the Project Delivery Function

interone / TeamBBDO

  • Steering of a large public sector project, project structure setup and leadership development
  • Professionalization of project and capacity management functions
  • Established an effective, diversified and flexible expert sourcing via nearshore partnerships
Apr 2022 - Apr 2023
1 year 1 month

Head of Digital Transformation

Dr. Wieselhuber & Partner

  • Expansion of the product and solution portfolio in cooperation with the management team
  • Cross-functional sales in collaboration with industry units, pitched and sold data strategy
  • Leadership and development of the digital transformation team
Jan 2018 - Dec 2021
4 years

VP Operations / Delivery

intive group

  • Accountable for revenue growth and profitable delivery of projects and services
  • 21 m€ digital unit revenue in 2020 (83 m€ group total)
  • 59% digital unit project margin in 2020 (53% group total)
  • Customer satisfaction 2020 (NPS): 100% (Digital portfolio), 87.5% (group portfolio)
  • 86 m€ revenue with a team of 75 project managers (intive group, 2019)
  • Effectively managed customers and turned projects at risk / in escalation mode
  • Alignment of group delivery functions across Germany, Poland, and Argentina
Mar 2016 - Sep 2019
3 years 7 months

Managing Director

intive GmbH (formerly Kupferwerk GmbH)

  • Managed growth from 8.6 to 20 m€ revenue, from 70 to 140 employees (2016–2019)
  • Won and managed significant clients and projects like Adidas, ALDI, Bayer/Xarvio, BASF, Birkenstock, Deichmann, Deutsche Telekom, Esprit, Freeletics, Flughafen München, Heathrow Express, ProSiebenSat.1, Rossman, Thüga, Volkswagen, Vorwerk, and Zalando
  • M&A support and post-merger integration (Kupferwerk acquisition by intive group in 2014)
Oct 2013 - Dec 2017
4 years 3 months

COO

Kupferwerk

  • Managed growth from 2.3 to 15.1 m€ revenue, from 35 to 102 employees
  • Average annual growth 2013–2017: revenue +45% p.a., headcount +24% p.a.
  • Improved staff allocation and utilization processes to increase operating margin
Feb 2013 - Oct 2013
9 months

CTO

Kupferwerk

  • Technical presales and professionalization of software development processes
  • Pitched and won the Pro7Sat1 “7TV” agile implementation project, successfully launched 2014
  • Professionalized the development process for iOS and Android native mobile apps
Jul 2011 - Jan 2013
1 year 7 months

Head of Service Delivery

GreenCom Networks (now part of Enphase)

  • Accountable for scoping and estimation, delivery for clients, partners, and third parties
  • Supported the CEO in business development and presales, evaluating market and partnerships
  • Implementation of the first product release showcased at IFA in Berlin
Jul 2010 - Jun 2011
1 year
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Startup

digital service for “personal financial and life planning”, cloud-based SaaS solution

Apr 2001 - Jun 2010
9 years 3 months

Senior Manager Technology

Sapient (now Publicis Sapient)

  • Won the Vodafone Global Intranet project, technical lead for a 100+ person offshore team
  • Launched the Essent Energy (NL) Power Nomination System with zero defects in 2004
  • Led the content migration and syndication for the T-Online 2002 redesign and relaunch
Feb 1998 - Mar 2001
3 years 2 months

Senior Consultant

CSC Ploenzke (later DXC Technology)

  • Digitalized and streamlined the account opening process during the pre-IPO phase (DAB)
  • Implemented a user-friendly frontend to manage complex financial derivatives (BLB)
  • Consolidated customer data, achieving significant savings and improved customer satisfaction (DAB)

Summary

I’m a software development and digitalization services executive, with strong customer focus, business acumen, social, intercultural and communication skills and 25+ years of experience delivering software-driven solutions to companies across industries.

Retail and consumer goods | media and telecommunications | automotive | financial services | energy services

Focusing on business-IT alignment, productivity improvement, and sustainable organizational scaling, leveraging extensive leadership background in IT project management, international service delivery, and executive responsibility for transformational and post-merger initiatives.

Skills

  • Software Development Life Cycle
  • Project / Program Management
  • Agile & Lean Management
  • Vendor Management
  • Organizational Development
  • Capacity & Growth
  • Data Strategy
  • Advisory

Languages

German
Native
English
Advanced

Education

Oct 1992 - Oct 1997

University of Passau

Diploma in Computer Science · Computer Science · Passau, Germany

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