Dirk Heider - Consultant, Interim Manager & Board Advisor

Q: Where is Dirk based?

Dirk is based in Munich, Germany .

Q: What languages does Dirk speak?

Dirk speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Dirk have?

Dirk has at least 28 years of experience. During this time, Dirk has worked in at least 10 different roles and for 10 different companies . The average length of individual experience is 3 years and 6 months . Note that Dirk may not have shared all experience and actually has more experience.

Q: What is Dirk's latest experience?

Dirk's most recent position is Consultant, Interim Manager & Board Advisor at Freelance .

Q: What companies has Dirk worked for in recent years?

In recent years, Dirk has worked for Freelance , interone / TeamBBDO , Dr. Wieselhuber & Partner , and intive group .

Q: Which industries is Dirk most experienced in?

Dirk is most experienced in industries like Professional Services , Information Technology (IT) , and Manufacturing . Dirk also has some experience in Metals and Mining , Banking and Finance , and Advertising .

Q: Which business areas is Dirk most experienced in?

Dirk is most experienced in business areas like Project Management , Information Technology (IT) , and Operations . Dirk also has some experience in Sales , Product Development , and Strategy and Planning .

Q: Which industries has Dirk worked in recently?

Dirk has recently worked in industries like Professional Services , Information Technology (IT) , and Advertising .

Q: Which business areas has Dirk worked in recently?

Dirk has recently worked in business areas like Project Management , Customer Service , and Operations .

Recommended expert

Munich, Germany

Experience

Feb 2025 - Present

1 year 2 months

Consultant, Interim Manager & Board Advisor

Freelance

Delivering business-critical initiatives: define, plan, set up and steer critical projects
Growing project organizations sustainably: professionalize, develop and enable growth
Profitably adopting new technologies: identify, evaluate and deliver impactful innovation

May 2023 - Jan 2025

1 year 9 months

COO, leading the Project Delivery Function

interone / TeamBBDO

Steering of a large public sector project, project structure setup and leadership development
Professionalization of project and capacity management functions
Established an effective, diversified and flexible expert sourcing via nearshore partnerships

Apr 2022 - Apr 2023

1 year 1 month

Head of Digital Transformation

Dr. Wieselhuber & Partner

Expansion of the product and solution portfolio in cooperation with the management team
Cross-functional sales in collaboration with industry units, pitched and sold data strategy
Leadership and development of the digital transformation team

Jan 2018 - Dec 2021

4 years

VP Operations / Delivery

intive group

Accountable for revenue growth and profitable delivery of projects and services
21 m€ digital unit revenue in 2020 (83 m€ group total)
59% digital unit project margin in 2020 (53% group total)
Customer satisfaction 2020 (NPS): 100% (Digital portfolio), 87.5% (group portfolio)
86 m€ revenue with a team of 75 project managers (intive group, 2019)
Effectively managed customers and turned projects at risk / in escalation mode
Alignment of group delivery functions across Germany, Poland, and Argentina

Mar 2016 - Sep 2019

3 years 7 months

Managing Director

intive GmbH (formerly Kupferwerk GmbH)

Managed growth from 8.6 to 20 m€ revenue, from 70 to 140 employees (2016–2019)
Won and managed significant clients and projects like Adidas, ALDI, Bayer/Xarvio, BASF, Birkenstock, Deichmann, Deutsche Telekom, Esprit, Freeletics, Flughafen München, Heathrow Express, ProSiebenSat.1, Rossman, Thüga, Volkswagen, Vorwerk, and Zalando
M&A support and post-merger integration (Kupferwerk acquisition by intive group in 2014)

Oct 2013 - Dec 2017

4 years 3 months

COO

Kupferwerk

Managed growth from 2.3 to 15.1 m€ revenue, from 35 to 102 employees
Average annual growth 2013–2017: revenue +45% p.a., headcount +24% p.a.
Improved staff allocation and utilization processes to increase operating margin

Feb 2013 - Oct 2013

9 months

CTO

Kupferwerk

Technical presales and professionalization of software development processes
Pitched and won the Pro7Sat1 “7TV” agile implementation project, successfully launched 2014
Professionalized the development process for iOS and Android native mobile apps

Jul 2011 - Jan 2013

1 year 7 months

Head of Service Delivery

GreenCom Networks (now part of Enphase)

Accountable for scoping and estimation, delivery for clients, partners, and third parties
Supported the CEO in business development and presales, evaluating market and partnerships
Implementation of the first product release showcased at IFA in Berlin

Jul 2010 - Jun 2011

1 year

Startup

digital service for “personal financial and life planning”, cloud-based SaaS solution

Apr 2001 - Jun 2010

9 years 3 months

Senior Manager Technology

Sapient (now Publicis Sapient)

Won the Vodafone Global Intranet project, technical lead for a 100+ person offshore team
Launched the Essent Energy (NL) Power Nomination System with zero defects in 2004
Led the content migration and syndication for the T-Online 2002 redesign and relaunch

Feb 1998 - Mar 2001

3 years 2 months

Senior Consultant

CSC Ploenzke (later DXC Technology)

Digitalized and streamlined the account opening process during the pre-IPO phase (DAB)
Implemented a user-friendly frontend to manage complex financial derivatives (BLB)
Consolidated customer data, achieving significant savings and improved customer satisfaction (DAB)

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (17 years), Information Technology (16.5 years), Manufacturing (4 years), Metals and Mining (4 years), Banking and Finance (4 years), and Advertising (1.5 years).

Professional Services

Information Technology

Manufacturing

Metals and Mining

Banking and Finance

Advertising

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (18 years), Information Technology (15 years), Operations (9.5 years), Sales (6 years), Strategy (5.5 years), and Product Development (5.5 years).

Project Management

Information Technology

Operations

Sales

Strategy

Product Development

Summary

I’m a software development and digitalization services executive, with strong customer focus, business acumen, social, intercultural and communication skills and 25+ years of experience delivering software-driven solutions to companies across industries.

Retail and consumer goods | media and telecommunications | automotive | financial services | energy services

Focusing on business-IT alignment, productivity improvement, and sustainable organizational scaling, leveraging extensive leadership background in IT project management, international service delivery, and executive responsibility for transformational and post-merger initiatives.

Skills

Software Development Life Cycle
Project / Program Management
Agile & Lean Management
Vendor Management
Organizational Development
Capacity & Growth
Data Strategy
Advisory

Languages

German

Native

English

Advanced

Education

Oct 1992 - Oct 1997

University of Passau

Diploma in Computer Science · Computer Science · Passau, Germany

Profile

Created

December 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Dirk based?

Dirk is based in Munich, Germany.

What languages does Dirk speak?

Dirk speaks the following languages: German (Native), English (Advanced).

How many years of experience does Dirk have?

Dirk has at least 28 years of experience. During this time, Dirk has worked in at least 10 different roles and for 10 different companies. The average length of individual experience is 3 years and 6 months. Note that Dirk may not have shared all experience and actually has more experience.

What roles would Dirk be best suited for?

Based on recent experience, Dirk would be well-suited for roles such as: Consultant, Interim Manager & Board Advisor, COO, leading the Project Delivery Function, Head of Digital Transformation.

What is Dirk's latest experience?

Dirk's most recent position is Consultant, Interim Manager & Board Advisor at Freelance.

What companies has Dirk worked for in recent years?

In recent years, Dirk has worked for Freelance, interone / TeamBBDO, Dr. Wieselhuber & Partner, and intive group.

Which industries is Dirk most experienced in?

Dirk is most experienced in industries like Professional Services, Information Technology (IT), and Manufacturing. Dirk also has some experience in Metals and Mining, Banking and Finance, and Advertising.

Which business areas is Dirk most experienced in?

Dirk is most experienced in business areas like Project Management, Information Technology (IT), and Operations. Dirk also has some experience in Sales, Product Development, and Strategy and Planning.

Which industries has Dirk worked in recently?

Dirk has recently worked in industries like Professional Services, Information Technology (IT), and Advertising.

Which business areas has Dirk worked in recently?

Dirk has recently worked in business areas like Project Management, Customer Service, and Operations.

What is Dirk's education?

Dirk holds a Master in Computer Science from University of Passau.

What is the availability of Dirk?

Dirk is immediately available for suitable projects.

What is the rate of Dirk?

Dirk's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.